Table of Contents
Task C-12 Removes, repairs and installs metal panels and components
Task Descriptor
Non-structural outer body panels are cosmetic panels that contribute very little to the structural integrity of the vehicle and are generally mechanically affixed to the vehicle structure. Auto body and collision technicians are required to repair or replace damaged panels and components to pre-damaged condition. This task covers the removal, repair and installation of non-structural outer body panels and components made from metals such as aluminum and steel.
C-12.01 - Prepares metal panels and components for repair
Essential Skills: Reading, Thinking, Digital Technology
C-12.01 - Prepares metal panels and components for repair
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-12.01.01P |
identify procedures for removal, repair and installation |
procedures are identified by researching available OEM procedures |
| C-12.01.02P |
clean metal panel with products and cleaners |
metal panel is cleaned with products and cleaners according to manufacturers’ specifications to remove contamination |
| C-12.01.03P |
inspect panel |
panel is inspected visually and by touch to identify extent of damage |
| C-12.01.04P |
protect surrounding area and unrelated components from further damage |
surrounding area and unrelated components are protected from further damage |
| C-12.01.05P |
remove components attached or adjacent to panel to access damaged area |
components are removed using tools and equipment to access damaged area |
Range of Variables
- panels include: door skins, repair panels, doors, fenders, side panels, deck lid
- products and cleaners include: soapy water, degreasers, solvents
- damage includes: paint damage, metal damage, stretches, buckles, tears
- components include: door handles, mirrors, body side mouldings, trims, emblems, brackets and door stays
- further damage includes: sparks, grinding marks, overspray
- tools and equipment include: clip tools, wrenches, hook tools, blades
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-12.01.01L |
demonstrate knowledge of metal panels and components, and their characteristics |
define terminology associated with metal panels and components |
| identify types of metal panels, their characteristics, application and handling procedures |
| identify types of components |
| identify types of metals, their properties, application and handling procedures |
| C-12.01.02L |
demonstrate knowledge of procedures to prepare metal panel for repair |
describe the procedures used to prepare metal panel for repair |
| identify products and cleaners used to clean panel |
| identify procedures to identify extent of damage |
| identify types of tools and equipment used to remove components |
Range of Variables
- panels include: door skins, repair panels, doors, fenders, side panels, deck lid
- components include: door handles, mirrors, body side mouldings, trims, emblems, brackets and door stays
- metals include: steel, aluminum alloys
- products and cleaners include: soapy water, degreasers, solvents
- damage includes: paint damage, metal damage, stretches, buckles, tears
- tools and equipment include: clip tools, wrenches, hook tools, blades
C-12.02 - Removes metal panels and components
Essential Skills: Working with Others, Thinking, Document Use
C-12.02 - Removes metal panels and components
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-12.02.01P |
identify fasteners |
fasteners are identified to determine method of removal |
| C-12.02.02P |
remove and label fasteners |
fasteners are removed and labeled to identify original location |
| C-12.02.03P |
disconnect electrical components |
electrical components are disconnected |
| C-12.02.04P |
protect surrounding area from incidental contact and damage during removal of metal panels and components |
surrounding area is protected from incidental contact and damage during removal of metal panels and components |
| C-12.02.05P |
select and use tools and equipment |
tools and equipment are selected and used according to job requirements |
Range of Variables
- fasteners include: clips, bolts, adhesives, spot welds, rivets
- panels include: door skins, repair panels, doors, fenders, side panels, deck lid
- components include: door handles, mirrors, body side mouldings, trims, emblems, brackets and door stays
- tools and equipment include: lifting equipment, hand tools
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-12.02.01L |
demonstrate knowledge of procedures to remove metal panels and components |
describe the procedures used to remove metal panels and components |
| identify fasteners used to attach panels and components |
| identify procedures used to disconnect electrical systems, electronic systems and accessories |
| identify tools and equipment used to remove large and heavy panels |
Range of Variables
- panels include: door skins, repair panels, doors, fenders, side panels, deck lid
- components include: door handles, mirrors, body side mouldings, trims, emblems, brackets and door stays
- fasteners include: clips, bolts, adhesives, spot welds, rivets
- tools and equipment include: lifting equipment, hand tools
C-12.03 - Repairs metal panels and components
Essential Skills: Thinking, Continuous Learning, Document Use
C-12.03 - Repairs metal panels and components
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-12.03.01P |
identify metal |
metal is identified to determine repair procedure |
| C-12.03.02P |
obtain perimeter alignment |
perimeter alignment is obtained using strategies and tools and equipment |
| C-12.03.03P |
remove existing coatings from damaged area |
existing coatings are removed from damaged area with grinders and sanders |
| C-12.03.04P |
rough out damaged area |
damaged area is roughed out using tools and equipment |
| C-12.03.05P |
return metal to shape |
metal is returned to shape within tolerances using methods |
| C-12.03.06P |
featheredge repaired area |
repaired area is featheredged according to job requirements |
| C-12.03.07P |
apply filler to repair area |
filler is applied to repair area using repair tools according to application |
| C-12.03.08P |
sand filler to contour |
filler is sanded to contour by guide coating and block sanding using the cross hatch method |
| C-12.03.09P |
identify surface imperfections |
imperfections are identified visually and by touch |
| C-12.03.10P |
determine corrective actions |
corrective actions are determined according to imperfection |
Range of Variables
- metal includes: aluminum, steel
- repair procedures include: quarantining, using dedicated tools and materials for aluminum to avoid contamination from steel
- strategies include: pulling, pushing, stress relieving
- tools and equipment include: hammers, dollies, friction jacks, pry bars, stud welder, suction cups, glue pulling equipment
- existing coatings include: paints, primers, undercoats, fillers
- methods include: shrinking, jacking, hammer on and off dolly
- repair tools include: spreaders, squeegees, fill boards
- imperfections include: pin holes, sand scratches, low/high spots
- corrective actions include: re-application, block sanding
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-12.03.01L |
demonstrate knowledge of procedures to repair metal panels and components |
describe procedures used to repair metal panels and components |
| identify types of metals and describe their associated repair procedures |
| identify vehicle construction considerations and requirements for performing metal work on panels |
| describe the procedures used to shrink metal |
| describe the procedures used to reshape metal |
| identify hazards and describe safe work practices pertaining to repairing metal panels |
| identify tools and equipment relating to metal panels and describe their applications |
| describe metallurgic principles |
| describe the procedures and techniques used to protect electrical and electronic systems and components during repair |
| identify types of repair materials |
| describe procedures used to apply repair materials |
| C-12.03.02L |
demonstrate knowledge of procedures used to align and adjust metal panels |
identify the alignment sequence and describe its importance in the repair of metal panels and components |
| describe the procedures used to rough out and align damaged metal panels |
| C-12.03.03L |
demonstrate knowledge of procedures to prepare panels for refinishing |
describe the procedures used to prepare panels for refinishing |
| identify types of imperfections |
| identify the corrective action to remedy various surface imperfections |
Range of Variables
- metal includes: aluminum, steel
- panels include: door skins, repair panels, doors, fenders, side panels, deck lid
- components include: door handles, mirrors, body side mouldings, trims, emblems, brackets and door stays
- repair procedures include: quarantining, using dedicated tools and materials for aluminum to avoid contamination from steel
- vehicle construction considerations include: metal types, structures
- procedures used to reshape metal include: heating, cold repair, pushing, pulling
- tools and equipment include: hammers, dollies, friction jacks, pry bars, stud welder, suction cups, glue pulling equipment
- metallurgic principles include: tempering, annealing, shrinking, stretching, work hardening
- repair materials include: fibre reinforced filler, body fillers, advanced repair compounds, panel bond, aluminum filler
C-12.04 - Installs metal panels and components
Essential Skills: Working with Others, Thinking, Document Use
C-12.04 - Installs metal panels and components
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-12.04.01P |
protect surrounding area from incidental contact and damage during installation |
surrounding area is protected from incidental contact and damage during installation |
| C-12.04.02P |
select and use lifting equipment |
lifting equipment is selected and used according to job requirements |
| C-12.04.03P |
reconnect electrical components |
electrical components are reconnected |
| C-12.04.04P |
align panel |
panel is aligned visually and by touch to achieve uniform spacing and positioning relative to adjacent panels using gap gauges according to OEM specifications |
| C-12.04.05P |
secure panel |
panel is secured using fasteners at their original location according to OEM specifications if available |
| C-12.04.06P |
verify fit and operation |
fit and operation are verified |
Range of Variables
- lifting equipment includes: hoists, jack stands, floor jacks, door jacks
- panels include: door skins, repair panels, doors, fenders, side panels, deck lid
- fasteners include: clips, bolts, adhesives, spot welds, rivets, GMAW welds
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-12.04.01L |
demonstrate knowledge of procedures to install metal panels and components |
identify types of lifting equipment used to reposition large or heavy panels |
| identify procedures used to connect electrical systems, electronic systems and accessories |
| identify types of fasteners and describe their applications |
| C-12.04.02L |
demonstrate knowledge of procedures used to align and adjust metal panels |
identify the alignment sequence and describe its importance in the installation |
| describe the procedures used to adjust and align metal panels and components |
Range of Variables
- lifting equipment includes: hoists, jack stands, floor jacks, door jacks
- panels include: door skins, repair panels, doors, fenders, side panels, deck lid
- fasteners include: clips, bolts, adhesives, spot welds, rivets, GMAW welds
- components include: door handles, regulators, latches, mirrors, body side mouldings, trims, emblems, brackets and door stays
Task C-13 Removes, repairs and installs plastic and composite panels and components
Task Descriptor
This task covers the removal, repair and installation of non-structural outer body panels and components made from plastics and composites. Plastic and composite materials are popular because they are often lighter, more durable and safer for vehicle occupants and pedestrians than traditional base materials.
C-13.01 - Prepares plastic and composite panels and components for repair
Essential Skills: Reading, Working with Others, Document Use
C-13.01 - Prepares plastic and composite panels and components for repair
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-13.01.01P |
clean plastic and composite panel |
plastic and composite panel is cleaned according to manufacturers’ specifications to remove contaminants using products and cleaners |
| C-13.01.02P |
inspect panel |
panel is inspected visually and by touch to identify the extent of damage |
| C-13.01.03P |
protect surrounding area and unrelated components from damage |
surrounding area and unrelated components are protected from damage |
| C-13.01.04P |
remove plastic and composite components attached or adjacent to panel to access damaged area |
plastic and composite components are removed using tools and equipment to access damaged area |
Range of Variables
- plastic and composite panels include: doors, hoods, fenders, deck lids
- products and cleaners include: soap and water, alcohol-based cleaners, anti-static degreasers
- damage (to panels) includes: paint damage, damage to base material
- damage (to surrounding areas) includes: grinding marks, overspray
- plastic and composite components include: door handles, mirrors, body side mouldings, trims, emblems, brackets, door stays, radiator supports, bumpers
- tools and equipment include: clip tools, wrenches, hook tools, blades
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-13.01.01L |
demonstrate knowledge of plastic and composite panels and components, and their characteristics |
define terminology associated with plastic and composite panels and components |
| identify types of plastics and composites, their characteristics, application and handling procedures |
| identify types of plastic and composite panels |
| identify types of plastic and composite components |
| C-13.01.02L |
demonstrate knowledge of procedures to prepare plastic and composite panels and components for repair |
describe the procedures used to prepare plastic and composite panels and components for repair |
| identify products and cleaners used to clean panels |
| identify procedures to identify extent of damage |
| identify types of tools and equipment used to remove components |
Range of Variables
- plastic and composite panels include: doors, hoods, fenders, deck lids
- plastic and composite components include: door handles, mirrors, body side mouldings, trims, emblems, brackets, door stays, radiator supports, bumpers
- plastics and composites include: poly-olefins, fibre-reinforced polymers, urethane
- products and cleaners include: soap and water, alcohol-based cleaners, anti-static degreasers
- damage (to panels) includes: paint damage, damage to base material
- damage (to surrounding areas) includes: grinding marks, overspray
- tools and equipment include: clip tools, wrenches, hook tools, blades
C-13.02 - Removes plastic and composite panels and components
Essential Skills: Document Use, Working with Others, Thinking
C-13.02 - Removes plastic and composite panels and components
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-13.02.01P |
identify fasteners |
fasteners are identified to determine method of removal |
| C-13.02.02P |
disconnect electrical components |
electrical components are disconnected |
| C-13.02.03P |
select and use tools and equipment |
tools and equipment are selected and used according to job requirements |
| C-13.02.04P |
protect surrounding area from incidental contact and damage during removal |
surrounding area is protected from incidental contact and damage during removal |
| C-13.02.05P |
remove and label fasteners |
fasteners are removed and labelled to identify original location |
Range of Variables
- fasteners include: clips, bolts, adhesives
- tools and equipment include: lifting equipment, hand tools, power tools
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-13.02.01L |
demonstrate knowledge of procedures to remove plastic and composite panels and components |
describe the procedures used to remove plastic and composite panels and components |
| identify fasteners used to attach plastic and composite panels and components |
| identify procedures used to disconnect electrical systems, electronic systems and accessories |
| identify tools and equipment used to remove plastic and composite panels and components |
Range of Variables
- plastic and composite panels include: doors, hoods, fenders, deck lids
- plastic and composite components include: door handles, mirrors, body side mouldings, trims, emblems, brackets, door stays, radiator supports, bumpers
- fasteners include: clips, bolts, adhesives
- tools and equipment include: lifting equipment, hand tools, power tools
C-13.03 - Repairs plastic and composite panels and components
Essential Skills: Document Use, Thinking, Reading
C-13.03 - Repairs plastic and composite panels and components
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-13.03.01P |
identify material |
material is identified to determine if it can be repaired or should be replaced according to OEM specifications if available |
| C-13.03.02P |
obtain perimeter alignment |
perimeter alignment is obtained using strategies and tools and equipment to return material to its pre-damage condition |
| C-13.03.03P |
remove coatings from damaged area |
coatings are removed from damaged area using grinders and sanders |
| C-13.03.04P |
remove imperfections from damaged area |
imperfections are removed according to job requirements |
| C-13.03.05P |
perform repair |
repair is performed by welding, bonding and heating according to manufacturers’ and OEM specifications |
| C-13.03.06P |
featheredge repaired area |
repaired area is featheredged according to job requirements, manufacturers’ and OEM specifications to achieve a smooth transition from repaired area to existing finish |
| C-13.03.07P |
apply adhesion promoters |
adhesion promoters are applied according to manufacturers’ specifications |
| C-13.03.08P |
apply repair material to repair area |
repair material is applied to repair area using repair tools according to job requirements |
| C-13.03.09P |
sand repair material |
repair material is block sanded to achieve its original contour |
| C-13.03.10P |
identify surface imperfections |
imperfections are identified visually and by touch |
| C-13.03.11P |
determine corrective actions |
corrective actions are determined according to imperfection |
Range of Variables
- materials include: poly-olefins, fibre-reinforced polymers, urethane, carbon fibres
- strategies include: heating, reshaping
- tools and equipment include: ovens, heat lamps, heat guns, plastic welders
- coatings include: paints, primers
- imperfections include: cracks, deep scratches, low/high spots, dents, deformations
- repair tools include: spreaders, squeegees, mixing board, static mixer
- corrective actions include: re-application, sanding
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-13.03.01L |
demonstrate knowledge of procedures to repair plastic and composite panels and components |
describe procedures used to repair plastic and composite panels and components |
| identify the alignment sequence and describe its importance in the repair of plastic and composite panels and components |
| describe the procedures used to rough out and align damaged plastic and composite panels |
| describe ISO code used for identifying types of plastic |
| identify types of material and describe their associated repair procedures |
| identify products and materials used in repair of plastic and composite panels and components |
| identify hazards and describe safe work practices pertaining to repair of plastic and composite panels and components |
| C-13.03.02L |
demonstrate knowledge of procedures to prepare panels for refinishing |
describe the procedures used to prepare panels for refinishing |
| identify types of imperfections |
| identify the corrective action to remedy surface imperfections |
Range of Variables
- plastic and composite panels include: doors, hoods, fenders, deck lids
- plastic and composite components include: door handles, mirrors, body side mouldings, trims, emblems, brackets, door stays, radiator supports, bumpers
- materials include: poly-olefins, fibre-reinforced polymers, urethane, carbon fibres
- products and materials include: adhesives, reinforcement mesh, back pad, plastic adhesion promoters
- imperfections include: cracks, deep scratches, low/high spots, dents, deformations
- corrective actions include: re-application, sanding
C-13.04 - Installs plastic and composite panels and components
Essential Skills: Working with Others, Thinking, Document Use
C-13.04 - Installs plastic and composite panels and components
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-13.04.01P |
select and use lifting equipment |
lifting equipment is selected and used according to job requirements |
| C-13.04.02P |
protect surrounding area from incidental contact and damage during installation |
surrounding area is protected from incidental contact and damage during installation |
| C-13.04.03P |
connect electrical components |
electrical components are connected |
| C-13.04.04P |
align panel |
panel is aligned visually and by touch to achieve uniform spacing and positioning relative to adjacent panels using gap gauges according to OEM specifications |
| C-13.04.05P |
secure panel |
panel is secured using fasteners at their original location and according to OEM specifications |
| C-13.04.06P |
verify fit and operation |
fit and operation are verified using methods |
Range of Variables
- lifting equipment includes: hoists, floor jacks, door jacks
- fasteners include: clips, bolts, adhesives, rivets
- methods include: visual, mechanical, digital calibration
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-13.04.01L |
demonstrate knowledge of procedures to install plastic and composite panels and components |
identify types of lifting equipment used to reposition large or heavy panels |
| identify procedures used to connect electrical systems, electronic systems and accessories |
| identify the alignment sequence and describe its importance in the installation |
| identify types of fasteners and describe their applications |
Range of Variables
- plastic and composite panels include: doors, hoods, fenders, deck lids
- plastic and composite components include: door handles, mirrors, body side mouldings, trims, emblems, brackets, door stays, radiator supports, bumpers
- lifting equipment includes: hoists, floor jacks, door jacks
- fasteners include: clips, bolts, adhesives, rivets
Task C-14 Removes and installs non-structural glass
Task Descriptor
Non-structural glass is usually located in doors and side panels. It may be movable or fixed. Cracked, chipped or broken non-structural glass usually needs to be replaced. In some applications, glass needs to be removed and reinstalled to facilitate repair of surrounding components.
C-14.01 - Removes non-structural glass
Essential Skills: Document Use, Thinking, Working with Others
C-14.01 - Removes non-structural glass
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-14.01.01P |
remove trim |
trim is removed to expose fasteners |
| C-14.01.02P |
position glass |
glass is positioned to access fasteners |
| C-14.01.03P |
identify and remove fasteners |
fasteners are identified and removed |
| C-14.01.04P |
extract glass from vehicle |
glass is extracted from vehicle using glass removal tools |
| C-14.01.05P |
label, store or dispose of glass |
glass is labeled, stored or disposed of according to job requirements |
| C-14.01.06P |
remove broken glass |
broken glass is removed by vacuuming and cleaning areas |
| C-14.01.07P |
inspect vehicle for damage |
vehicle is inspected for damage |
Range of Variables
- trim includes: interior panels, reveal mouldings
- fasteners include: pressure clips, mechanical clips, rivets, bolts, urethane, butyl
- glass removal tools include: suction cups, cutting tools, heating tools, hand tools, power tools
- areas include: seats, seat belt retractors, window regulators, run channels, heating and cooling vents, door panels
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-14.01.01L |
demonstrate knowledge of non-structural glass and hardware components, and their characteristics |
identify types of non-structural glass and describe their characteristics |
| identify types of hardware components and describe their applications |
| define terminology associated with non-structural glass |
| identify types of fasteners used with non-structural glass |
| identify hazards and safe work practices pertaining to non-structural glass |
| C-14.01.02L |
demonstrate knowledge of procedures to remove non-structural glass, and its associated hardware components and attachments |
describe procedures used to remove non-structural glass |
| describe procedures used to remove broken glass |
Range of Variables
- non-structural glass includes: door glass, sun roofs, quarter glass, vent glass, T-tops
- hardware components include: regulators, window guides, channel guides, latches
- fasteners include: pressure clips, mechanical clips, rivets, bolts, urethane, butyl
C-14.02 - Installs non-structural glass
Essential Skills: Document Use, Thinking, Working with Others
C-14.02 - Installs non-structural glass
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| C-14.02.01P |
select and use tools, equipment, hardware and fasteners |
tools, equipment, hardware and fasteners are selected and used according to manufacturers’ specifications |
| C-14.02.02P |
inspect glass for defects |
glass is inspected for defects |
| C-14.02.03P |
insert glass in opening and attach with hardware and fasteners |
glass is inserted and attached with hardware and fasteners |
| C-14.02.04P |
verify fit and operation of glass |
fit and operation of glass is verified using tests |
| C-14.02.05P |
install and reprogram components |
components are installed and reprogrammed according to OEM specifications and procedures |
Range of Variables
- fasteners include: pressure clips, mechanical clips, rivets, bolts, urethane, butyl
- defects include: scratches, chipped edges, pitting, warps
- tests include: air, water, operational
- components include: trim, modules, vapour barriers, wiring, latches, regulators
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| C-14.02.01L |
demonstrate knowledge of procedures to install non-structural glass, and its associated hardware and attachments |
identify types of tools and equipment used to install non-structural glass and its associated hardware and attachments |
| describe the procedures for inspecting non-structural glass and its associated hardware |
| identify types of defects in non-structural glass |
| describe the procedures used to install non-structural glass and its associated hardware |
| describe the procedures used to install and reprogram components |
| identify glass classifications and grades and describe their characteristics and applications |
Range of Variables
- defects include: scratches, chipped edges, pitting, warps
- components include: trim, modules, vapour barriers, wiring, latches, regulators
- glass classifications and grades include: AS1, AS2, AS3, tints