Table of Contents
Task A-1 Performs safety-related functions
Task Descriptor
Tool and die makers perform safety-related functions and use various tools and equipment to complete multiple tasks throughout their trade.
A-1.01 Maintains safe work environment
Essential Skills: Reading, Oral Communication, Writing
A-1.01 Maintains safe work environment
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-1.01.01P |
comply with lock-out and tag-out procedures |
lock-out and tag-out procedures are complied with according to jurisdictional regulations, company policies, procedures and practices, and manufacturers’ specifications |
A-1.01.02P |
identify workplace hazards |
workplace hazards are identified according to regulations and company policies, procedures and practices |
A-1.01.03P |
identify machine hazards |
machine hazards are identified according to regulations, manufacturers’ specifications and, company policies, procedures and practices |
A-1.01.04P |
stack and store parts and materials in designated locations and formations |
parts and materials are stacked and stored in designated locations and formations according to company policies, procedures and practices, and regulations |
A-1.01.05P |
follow specified safety procedures |
specified safety procedures are followed according to company policies, procedures and practices, and regulations |
A-1.01.06P |
maintain a clean and tidy work area |
clean and tidy work area is maintained according to company policies, procedures and practices, and regulations |
A-1.01.07P |
coordinate tasks with other workers |
tasks are coordinated with other workers according to company policies, procedures and practices, and regulations |
A-1.01.08P |
handle hazardous materials |
hazardous materials are handled according to regulations, Workplace Hazardous Materials Information System (WHMIS) procedures and company policies, procedures and practices |
A-1.01.09P |
participate in safety meetings and discussions |
safety meetings and discussions are participated in according to occupational health and safety (OH&S) regulations, and company policies, procedures and practices |
A-1.01.10P |
set up barricading devices and signage |
barricading devices and signage are set up to define work perimeters and contain contaminants or other hazards according to company policies, procedures and practices |
A-1.01.11P |
set up or identify location of safety zone components |
locations of safety zone components are set up or identified according to company policies, procedures and practices, and workplace safety and health regulations |
A-1.01.12P |
document safety-related issues |
safety-related issues are documented according to company practices and jurisdictional OH&S regulations |
A-1.01.13P |
obtain required certification for regulated barricading devices |
required certification for regulated barricading devices is obtained according to regulations, and company policies, procedures and practices |
Range of Variables
- workplace hazards include: slippery floors, tangled air lines and power cords, hazardous fumes, electrical hazards, dust, inadequate lighting, shop/facility organization, mechanical, stored energy, ventilation/fumes, fire, environmental (discharge/spills, material and energy waste), biological hazards
- regulations include: OH&S, jurisdictional, Transportation of Dangerous Goods (TDG), WHMIS
- machine hazards include: hot or irregular chip formation, insecurely mounted workpiece, defective equipment, contaminated coolant, improperly secured accessories
- WHMIS procedures include: disposal, labelling, use of personal protective equipment (PPE), training
- barricading devices and signage include: caution tape, fences, barriers, welding screens
- safety zone components include: first aid kits, fire extinguishers, safety data sheet (SDS), eye wash stations
- workplace safety and health regulations include: WHMIS, jurisdictional OH&S
- safety-related issues include: faulty PPE and safety equipment, inspections, potential hazards, safety meetings, injuries, safety training, transportation, WHMIS-related
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-1.01.01L |
demonstrate knowledge of safe work practices |
identify workplace hazards and describe safe work practices |
describe procedures used to handle, store, transport and dispose of hazardous materials |
A-1.01.02L |
demonstrate knowledge of regulations pertaining to a safe work environment |
interpret regulations pertaining to workplace hazards and safe work practices |
Range of Variables
- workplace hazards include: slippery floors, tangled air lines and power cords, hazardous fumes, electrical hazards, dust, inadequate lighting, shop/facility organization, mechanical, stored energy, ventilation/fumes, fire, environmental (discharge/spills, material and energy waste), biological hazards
- regulations include: OH&S, jurisdictional, Transportation of Dangerous Goods (TDG), WHMIS
A-1.02 Uses personal protective equipment (PPE) and safety equipment
Essential Skills: Document Use, Thinking, Oral Communication
A-1.02 Uses personal protective equipment (PPE) and safety equipment
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Reference Code |
Performance Criteria |
Evidence of Attainment |
A-1.02.01P |
select and wear PPE |
PPE is selected and worn according to task, site, company policies, procedures and practices, and jurisdictional regulations |
A-1.02.02P |
ensure proper fit of PPE and safety equipment |
proper fit of PPE and safety equipment is ensured according to manufacturers’ specifications |
A-1.02.03P |
identify defective and damaged PPE and remove from service |
defective and damaged PPE is identified and removed from service according to company policies, procedures and practices, and jurisdictional regulations |
A-1.02.04P |
locate and use safety equipment |
safety equipment is located and used according to task, site and risk assessments |
A-1.02.05P |
clean and store PPE and safety equipment |
PPE and safety equipment are cleaned and stored according to manufacturers’ specifications, and company policies, procedures and practices |
A-1.02.06P |
inspect and replace safety harnesses, hard hats and lanyards |
safety harnesses, hard hats and lanyards are inspected and replaced as required, and according to jurisdictional regulations and company policies, procedures and practices |
A-1.02.07P |
inspect and recommend recertification of safety equipment |
safety equipment is inspected and recertification is recommended if required according to jurisdictional regulations, manufacturers’ specifications, and company policies, procedures and practices |
Range of Variables
- PPE includes: hard hats, safety glasses, face shields, hearing protection, respirators, boots, gloves, safety vests, fall arrest (harnesses, lanyards)
- defective and damaged PPE includes: excessively worn boots, cracked safety glasses, expired safety equipment
- safety equipment includes: fire extinguishers, eye wash stations, first aid kits, spill kits, defibrillators
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-1.02.01L |
demonstrate knowledge of PPE and safety equipment, their applications, maintenance and procedures for use |
define terminology associated with PPE and safety equipment |
identify types of PPE and safety equipment, their applications and procedures for use |
describe the procedures used to care for, maintain and store PPE and safety equipment |
identify types of fire extinguishing equipment and describe their applications and procedures for use |
A-1.02.02L |
demonstrate knowledge of standards and regulations pertaining to PPE and safety equipment |
identify standards and regulations pertaining to PPE and safety equipment |
Range of Variables
- PPE includes: hard hats, safety glasses, face shields, hearing protection, respirators, boots, gloves, safety vests, fall arrest (harnesses, lanyards)
- safety equipment includes: fire extinguishers, eye wash stations, first aid kits, spill kits, defibrillators
A-1.03 Uses hoisting, lifting, rigging and supporting equipment
Essential Skills: Thinking, Document Use, Oral Communication
A-1.03 Uses hoisting, lifting, rigging and supporting equipment
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-1.03.01P |
determine approximate weight of load |
approximate weight of load is determined in order to stay within capacity of available equipment |
A-1.03.02P |
select hoisting, lifting, rigging and supporting equipment |
hoisting, lifting, rigging and supporting equipment is selected according to lift characteristics and manufacturers’ specifications |
A-1.03.03P |
inspect hoisting, lifting and rigging equipment |
hoisting, lifting and rigging equipment is inspected according to company policies, procedures and practices, manufacturers’ specifications, and jurisdictional regulations to identify defects and expiration dates |
A-1.03.04P |
determine load’s approximate centre of gravity |
centre of gravity is approximated using dimensional measurements, verifying documentation and performing a test lift |
A-1.03.05P |
perform rigging, lifting and hoisting operations |
rigging, lifting and hoisting operations are performed by qualified personnel according to regulations, manufacturers’ specifications, lift characteristics, and company policies, procedures and practices |
A-1.03.06P |
store equipment |
equipment is stored in clean and dry locations according to manufacturers’ specifications, and company policies, procedures and practices |
Range of Variables
- hoisting equipment includes: mobile cranes, overhead cranes, jib cranes
- lifting equipment includes: forklifts, pallet jacks, telescopic booms, hydraulic die lift table, hydraulic die separator, chain falls
- rigging equipment includes: ropes, slings, chains, hooks, spreader bars, shackles
- supporting equipment includes: horses, flip blocks
- lift characteristics include: size, shape, orientation, location, sling points, eye bolts, lift weight
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-1.03.01L |
demonstrate knowledge of hoisting, lifting, rigging and supporting equipment, their applications, limitations and procedures for use |
define terminology associated with hoisting, lifting and rigging |
identify hazards and describe safe work practices pertaining to hoisting, lifting and rigging |
identify types of rigging equipment and describe their applications, limitations and procedures for use |
identify and interpret hand signals used for hoisting and lifting |
identify types of hoisting, lifting and supporting equipment and accessories and describe their applications, limitations and procedures for use |
describe the considerations when rigging material/equipment for lifting |
describe the procedures used to inspect, maintain and store hoisting, lifting and rigging equipment |
A-1.03.02L |
demonstrate knowledge of regulations pertaining to hoisting, lifting and rigging equipment |
identify regulations pertaining to hoisting, lifting and rigging training and certification requirements |
Range of Variables
- hoisting equipment includes: mobile cranes, overhead cranes, jib cranes
- lifting equipment includes: forklifts, pallet jacks, telescopic booms, hydraulic die lift table, hydraulic die separator, chain falls
- rigging equipment includes: ropes, slings, chains, hooks, spreader bars, shackles
- supporting equipment includes: horses, flip blocks
- considerations when rigging material/equipment for lifting include: load characteristics, equipment and accessories, environmental factors, anchor points, sling angles, clear line of sight, clear surroundings
Task A-2 Maintains machine-tools, accessories and cutting tools
Task Descriptor
Tool and die makers use and maintain machine-tools, accessories and cutting tools in order to prolong service life and to ensure a safe environment.
A-2.01 Maintains machine-tools and accessories
Essential Skills: Numeracy, Thinking, Document Use
A-2.01 Maintains machine-tools and accessories
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-2.01.01P |
clean machine-tools and accessories |
machine-tools and accessories are cleaned according to company practices |
A-2.01.02P |
check and apply lubricants |
lubricants are checked and applied according to manufacturers’ specifications and company practices |
A-2.01.03P |
check and maintain cutting fluids and coolants |
cutting fluids and coolant levels are checked and maintained according to manufacturers’ specifications and company practices |
A-2.01.04P |
comply with maintenance schedule |
maintenance schedule is complied with according to machine specifications and company practices |
Range of Variables
- machine-tools include: lathes, mills, drills, grinders, power saws, electrical discharge machine (EDM), computer numerical control (CNC) machine
- accessories include: spindles, holders, chucks, cutting tools, collets, vices
- cutting fluids include: oils, water-soluble fluids, synthetic fluids
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-2.01.01L |
demonstrate knowledge of cleaning agents, their applications, and procedures for use |
identify cleaning agents used to clean machine-tools and accessories |
describe process to clean machine-tools and accessories |
describe the application of cleaning agents |
A-2.01.02L |
demonstrate knowledge of lubricants, their applications and procedures for use |
describe the procedures used to select, apply and maintain lubricants |
describe the procedures used to handle, store and dispose of lubricants |
A-2.01.03L |
demonstrate knowledge of cutting fluids and coolants, their applications, and procedures for use |
define terminology associated with cutting fluids and coolants |
identify hazards and describe safe work practices pertaining to cutting fluids and coolants |
describe regulations pertaining to the use of cutting fluids and coolants |
Range of Variables
- machine-tools include: lathes, mills, drills, grinders, power saws, electrical discharge machine (EDM), computer numerical control (CNC) machine
- accessories include: spindles, holders, chucks, cutting tools, collets, vices
- cutting fluids include: oils, water-soluble fluids, synthetic fluids
A-2.02 Maintains cutting tools
Essential Skills: Numeracy, Thinking, Document Use
A-2.02 Maintains cutting tools
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-2.02.01P |
clean cutting tools |
cutting tools are cleaned according to company practices |
A-2.02.02P |
check cutting characteristics of cutting tools |
cutting characteristics of cutting tools is checked according to Machinery’s Handbook and manufacturers’ specifications |
A-2.02.03P |
sharpen cutting tools |
cutting tools are sharpened according to tooling requirements and job specifications |
A-2.02.04P |
protect sharpened cutting tools |
sharpened cutting tools are protected according to company practices |
Range of Variables
- cutting tools include: drill, reamer, threading tools, end mills
- job specifications include: type of material, size, dimensions, tolerances
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-2.02.01L |
demonstrate knowledge of maintenance procedures for cutting tools |
describe process to clean cutting tools |
identify cutting characteristics |
A-2.02.02L |
demonstrate knowledge of safe work practices and procedures related to sharpening tools |
identify hazards and describe safe work practices pertaining to sharpening tools |
Range of Variables
- cutting tools include: drill, reamer, threading tools, end mills
Task A-3 Organizes work
Task Descriptor
Tool and die makers use organizational skills to perform their tasks in a safe, efficient and effective manner.
A-3.01 Interprets drawings, specifications and their applications
Essential Skills: Numeracy, Thinking, Working with Others
A-3.01 Interprets drawings, specifications and their applications
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-3.01.01P |
determine information |
information is determined according to job requirements |
A-3.01.02P |
check drawings for information |
drawings are checked for information |
A-3.01.03P |
perform visual inspection and analyze finished products |
finished products are visually inspected and analyzed according to drawings |
A-3.01.04P |
locate information in reference materials |
information is located in reference materials |
A-3.01.05P |
perform mathematical calculations |
mathematical calculations are performed to obtain required information |
Range of Variables
- information includes: line types, projections, dimensions, notes, lay/surface finish symbols, welding symbols, material and processing specifications, machining allowances, standard, geometric dimensioning and tolerancing (GD&T), conflicting information
- drawings include: engineering, isometric, orthographic, sketches, 2D and 3D geometry, process, solid models
- reference materials include: Machinery’s Handbook, SDS, manufacturers’ tables and specifications
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-3.01.01L |
demonstrate knowledge of drawings and their applications |
define terminology associated with drawings |
identify types of drawings and sketches and describe their purpose |
A-3.01.02L |
demonstrate knowledge of interpreting and extracting information from drawing features |
interpret and extract information from drawing features |
explain the principles of orthographic projection |
A-3.01.03L |
demonstrate knowledge of reference materials and their use |
identify types of reference materials and their use |
A-3.01.04L |
demonstrate knowledge of calculations |
identify information from reference materials and determine the calculations |
Range of Variables
- information includes: line types, projections, dimensions, notes, lay/surface finish symbols, welding symbols, material and processing specifications, machining allowances, standard, geometric dimensioning and tolerancing (GD&T), conflicting information
- drawings include: engineering, isometric, orthographic, sketches, 2D and 3D geometry, process, solid models
- reference materials include: Machinery’s Handbook, SDS, manufacturers’ tables and specifications
- drawing features include: nominal size, limits and fits, tolerance, allowance, scale, symmetry, standard, GD&T
A-3.02 Plans project activities
Essential Skills: Thinking, Numeracy, Writing
A-3.02 Plans project activities
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-3.02.01P |
identify and confirm resources required for project |
resources for project are identified and confirmed |
A-3.02.02P |
organize and identify workpiece materials |
workpiece materials are organized and identified according to drawings and shop practices |
A-3.02.03P |
analyze material characteristics |
material characteristics are analyzed to determine manufacturing processes |
A-3.02.04P |
identify tasks required to manufacture production tools, prototypes and one offs |
required tasks to manufacture production tools, prototypes and one offs are identified according to quantity required |
A-3.02.05P |
recognize limitations of equipment and tooling |
limitations of equipment and tooling are recognized to determine which work needs to be sent to external specialists or specialized firm |
A-3.02.06P |
determine sequence of operation |
sequence of operation is determined according to workpiece, equipment, operations to be performed and job specifications |
A-3.02.07P |
estimate timelines for each task and establish milestones |
timelines for each task are estimated and milestones are established according to factors |
Range of Variables
- resources include: components, machinery, materials, processes
- workpiece materials include: round stock, bar stock, flat stock, rolled stock, raw material
- drawings include: engineering, isometric, orthographic, sketches, 2D and 3D geometry, process, solid models
- material characteristics include: composition, properties, application, machinability
- manufacturing processes include: holding strategy, rough machining operations, finish machining operations, heat treatment processes
- production tools include: dies, jigs, fixtures, cutting tools, moulds
- factors include: machinery availability, machine capability, company policies and practices, client requirements
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-3.02.01L |
demonstrate knowledge of procedures used to plan and organize jobs |
identify sources of information relevant to job planning |
identify the considerations and requirements for selecting equipment and tooling to complete specified jobs |
determine amount of materials required to complete specified jobs |
identify procedures used to determine sequence of operations |
Range of Variables
- sources of information include: work orders/shop orders, technical data, reference materials, drawings, related professionals, clients, quality standards (International Standards Organization)
Task A-4 Performs benchwork
Task Descriptor
The benchwork that tool and die makers perform is multifunctional; it takes in many various critical components of the trade from part layout to part fit-up to produce a finished component to exacting standards.
A-4.01 Performs layout
Essential Skills: Numeracy, Thinking, Document Use
A-4.01 Performs layout
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Reference Code |
Performance Criteria |
Evidence of Attainment |
A-4.01.01P |
determine shape and requirement of layout |
shape and requirement of layout is determined according to specifications |
A-4.01.02P |
select and use layout tools and instruments |
layout tools and instruments are selected according to workpiece characteristics, operations to be performed and specifications |
A-4.01.03P |
lay out workpiece |
workpiece is laid out according to specifications |
A-4.01.04P |
verify layout |
layout is verified using measuring and inspection tools |
Range of Variables
- specifications include: design, standards, client, industry, manufacturers’, drawings
- layout tools and instruments include: surface plates, prick punches, angle plates, scribers, dividers and trammels, hermaphrodite calipers, squares, rulers, combination set, universal bevel protractor, sine bar, gauge blocks, height gauges, feeler gauges, radius gauges, surface gauges
- workpiece characteristics include: material, size, shape
- measuring and inspection tools include: calipers, dividers, steel rules, height gauges
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-4.01.01L |
demonstrate knowledge of basic layout and its applications |
define terminology associated with basic layout |
calculate layout dimensions and reference points or datums |
describe the procedures used to perform a basic layout |
describe the procedures used to verify a basic layout |
A-4.01.02L |
demonstrate knowledge of layout tools and instruments, their applications, maintenance and procedures for use |
identify types of layout tools and instruments and describe their applications and procedures for use |
identify types of layout media/solutions and describe their applications> |
describe the procedures used to inspect, maintain and store layout tools and instruments |
calculate angles, arcs and location from reference point |
describe the procedures used to inspect, maintain and store layout tools and instruments |
Range of Variables
- layout tools and instruments include: surface plates, prick punches, angle plates, scribers, dividers and trammels, hermaphrodite calipers, squares, rulers, combination set, universal bevel protractor, sine bar, gauge blocks, height gauges, feeler gauges, radius gauges, surface gauges
- layout media/solutions include: layout dye, marker, copper sulphate
A-4.02 Finishes workpiece
Essential Skills: Thinking, Numeracy, Document Use
A-4.02 Finishes workpiece
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-4.02.01P |
select finishing process |
finishing process is selected according to specifications |
A-4.02.02P |
select abrasives |
abrasives are selected according to workpiece characteristics and selected finishing process |
A-4.02.03P |
select work holding devices |
work holding devices is selected according to workpiece characteristics and selected finishing process |
A-4.02.04P |
set up workpiece in work holding devices |
workpiece is set up in work holding devices to protect material and operator |
A-4.02.05P |
perform finishing technique |
finishing technique is performed to achieve required finish |
A-4.02.06P |
clean workpiece |
workpiece is cleaned to remove debris |
A-4.02.07P |
measure workpiece |
workpiece is measured throughout the process to make finishing adjustments and to ensure that finishing process does not compromise specifications |
A-4.02.08P |
mark workpiece with identification markings |
workpiece is marked with identification markings according to specifications and company policies, and without compromising the integrity of the workpiece |
A-4.02.09P |
protect finished workpiece |
finished workpiece is protected using protective material |
Range of Variables
- finishing processes include: lapping, honing, deburring, polishing, scraping, filing, sawing
- specifications include: dimensional, design, standards, client, industry, manufacturers’, drawings
- abrasives include: hones, stones, lapping compounds, emery papers, fibres
- workpiece characteristics include: material, size, shape, hardness
- work holding devices include: vice, soft jaws, parallel clamp, c clamp
- identification markings include: heat numbers, part numbers, composition, country of origin, trade name, material, custom identification, American Society of Mechanical Engineers (ASME) system, American National Standards Institute (ANSI) system, colour codes, number system
- protective material includes: rust inhibitor, paper, crating, packing, coating
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-4.02.01L |
demonstrate knowledge of abrasives, their applications and procedures for use |
define terminology associated with abrasive finishing |
identify types of abrasives and describe their characteristics and applications |
A-4.02.02L |
demonstrate knowledge of safe work practices and procedures |
identify hazards and describe safe work practices pertaining to abrasives |
A-4.02.03L |
demonstrate knowledge of abrasive finishing techniques |
describe the procedures used to shape or finish a workpiece using abrasive techniques |
identify types of materials and equipment used to lap and hone workpieces |
identify lapping and honing techniques and describe their associated procedures |
identify types of materials and equipment used to buff and polish workpieces |
identify polishing and blending techniques and describe their associated procedures |
A-4.02.04L |
demonstrate knowledge of methods used to mark workpieces |
identify methods used to mark workpieces for identification |
identify material identification markings |
A-4.02.05L |
demonstrate knowledge of methods used to protect workpiece |
describe the procedures used to protect workpiece |
identify types of protective material used to protect workpiece |
Range of Variables
- abrasives include: hones, stones, lapping compounds, emery papers, fibres
- identification markings include: heat numbers, part numbers, composition, country of origin, trade name, material, custom identification, American Society of Mechanical Engineers (ASME) system, American National Standards Institute (ANSI) system, colour codes, number system
- protective material includes: rust inhibitor, paper, crating, packing, coating
A-4.03 Inspects workpiece
Essential Skills: Numeracy, Document Use, Oral Communication
A-4.03 Inspects workpiece
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-4.03.01P |
select and use inspection equipment |
inspection equipment is selected and used |
A-4.03.02P |
verify workpiece features and dimensions |
workpiece features and dimensions are verified that they meet specifications using inspection equipment |
A-4.03.03P |
perform visual inspection of workpiece to identify defects |
defects are identified following inspection of workpiece according to specifications |
A-4.03.04P |
perform basic non-destructive inspection |
non-destructive inspection is performed to ensure integrity of workpiece |
Range of Variables
- inspection equipment includes: calipers, micrometers, dial indicators, optical comparators, coordinate measuring machines (CMM), gauges, hardness testers
- specifications include: design, standards, client, industry, manufacturers’, drawings
- defects include: cracks, inadequate surface finish, distortions, surface deviation, damage
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-4.03.01L |
demonstrate knowledge of inspections |
define terminology associated with inspections |
identify types of inspection equipment and describe their applications and procedures for use |
A-4.03.02L |
demonstrate knowledge of inspection procedures |
describe inspection procedures used to inspect workpieces |
A-4.03.03L |
demonstrate knowledge of non-destructive inspections |
describe procedures used to conduct non-destructive inspections |
Range of Variables
- inspection equipment includes: calipers, micrometers, dial indicators, optical comparators, coordinate measuring machines (CMM), gauges, hardness testers
- terminology includes: dimensions, tolerances, allowances
- inspection procedures include: incoming, in process, final
Task A-5 Uses communication and mentoring techniques
Task Descriptor
Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring – learning workplace skills and passing them on. Because of the importance of this to the trade, this task covers the activities related to communication in the workplace and mentoring skills.
A-5.01 Uses communication techniques
Essential Skills: Oral Communication, Working with Others, Continuous Learning
A-5.01 Uses communication techniques
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-5.01.01P |
participate in safety and information meetings |
meetings are attended, information is relayed to the workforce, and is understood and applied |
A-5.01.02P |
demonstrate communication practices with individuals or in a group |
instructions and messages are understood by all parties involved in communication |
A-5.01.03P |
listen using active listening practices |
steps of active listening are utilized |
A-5.01.04P |
receive and respond to feedback on work |
response to feedback indicates understanding and corrective measures are taken |
A-5.01.05P |
explain and provide feedback |
explanation and feedback is provided and task is carried out as directed |
A-5.01.06P |
use questioning to improve communication |
questions enhance understanding, on the job training and goal setting |
Range of Variables
- active listening includes: hearing, interpreting, reflecting, responding, paraphrasing
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-5.01.01L |
demonstrate knowledge of trade terminology |
define terminology used in the trade |
A-5.01.02L |
demonstrate knowledge of effective communication practices |
describe the importance of using effective verbal and non-verbal communication with people in the workplace |
identify sources of information to effectively communicate |
identify communication and learning styles |
describe effective listening and speaking skills |
identify personal responsibilities and attitudes that contribute to on-the-job success |
identify the value of diversity in the workplace |
identify communication that constitutes harassment and discrimination |
Range of Variables
- people in the workplace include: other tradespeople, colleagues, apprentices, supervisors, clients, authorities having jurisdiction (AHJ), manufacturers
- sources of information include: regulations, codes, occupational health and safety requirements, AHJ requirements, drawings, specifications, company and client documentation
- learning styles include: seeing it (visual), hearing it (auditory), trying it (kinesthetic)
- personal responsibilities and attitudes include: asking questions, working safely, accepting constructive feedback, time management and punctuality, respect for authority, good stewardship of materials, tools and property, efficient work practice
- harassment includes: objectionable conduct, comment or display made either on a one-time or continuous basis that demeans, belittles, or causes personal humiliation or embarrassment to the recipient
- discrimination is prohibited based on: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, pardoned conviction
A-5.02 Uses mentoring techniques
Essential Skills: Thinking, Oral Communication, Working with Others
A-5.02 Uses mentoring techniques
NL |
NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
NV |
yes |
NV |
yes |
yes |
yes |
yes |
ND |
ND |
yes |
ND |
ND |
ND |
Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-5.02.01P |
identify and communicate learning objective and point of task |
apprentice or learner can explain the objective and point of the task |
A-5.02.02P |
link task to other tasks and the job |
task sequence and unplanned learning opportunities are defined |
A-5.02.03P |
demonstrates performance of a skill to an apprentice or learner |
steps required to demonstrate a skill are performed |
A-5.02.04P |
set up conditions required for an apprentice or learner to practice a skill |
practice conditions are set up so that the skill can be practiced safely by the apprentice or learner |
A-5.02.05P |
assess apprentice or learner’s ability to perform tasks with increasing independence |
performance of apprentice or learner improves with practice to a point where skill can be done with limited supervision |
A-5.02.06P |
give supportive and constructive feedback |
apprentice or learner adopts best practice after having been given supportive or constructive feedbac |
A-5.02.07P |
support apprentice or learner in pursuing technical training opportunities |
technical training is completed within timeframe prescribed by apprenticeship authority |
A-5.02.08P |
support racialized apprentice or learner |
workplace is harassment and discrimination-free |
A-5.02.09P |
assess apprentice or learner suitability to the trade during probationary period |
apprentice or learner is given feedback that helps them identify their own strengths and weaknesses and suitability for the trade |
Range of Variables
- steps required to demonstrate a skill include: understanding the who, what, where, when, why, and how, explaining, showing, giving encouragement, following up to ensure skill is performed correctly
- practice conditions mean: guided, limited independence, full independence
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-5.02.01L |
demonstrate knowledge of strategies for learning skills in the workplace |
describe the importance of individual experience |
describe the shared responsibilities for workplace learning |
determine one’s own learning preferences and explain how these relate to learning new skills |
describe the importance of different types of skills in the workplace |
describe the importance of essential skills in the workplace |
identify different learning styles |
identify different learning needs and strategies to meet learning needs |
identify strategies to assist in learning a skill |
A-5.02.02L |
demonstrate knowledge of strategies for teaching workplace skills |
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identify different roles played by a workplace mentor |
describe teaching skills |
explain the importance of identifying the point of a task |
identify how to choose a good time to present a task |
explain the importance of linking the tasks |
identify the components of the skill (the context) |
describe considerations in setting up opportunities for skill practice |
explain the importance of providing feedback |
identify techniques for giving effective feedback |
describe a skills assessment |
identify methods of assessing progress |
explain how to adjust a task to different situations |
Range of Variables
- essential skills are: reading, writing, document use, oral communication, numeracy, thinking, working with others, digital technology, continuous learning
- learning styles include: seeing it (visual), hearing it (auditory), trying it (kinesthetic)
- learning needs include: learning disabilities, learning preferences, language proficiency
- strategies to assist in learning a skill include: understanding the principles of instruction, developing coaching skills, being mature and patient, providing feedback
- teaching skills include: identifying the point of the lesson, linking the lesson, demonstrating the skill, providing practice, giving feedback, assessing skills and progress