Table of Contents
Task A-1 Maintains safe and healthy workplace
Task Descriptor
Refrigeration and air conditioning mechanics must be able to recognize hazards and protect themselves and others. They must also protect property and the environment. They must participate in ensuring a healthy and inclusive workplace.
A-1.01 - Maintains safe work environment
A-1.01 - Maintains safe work environment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-1.01.01P |
recognize hazards |
hazards are recognized according to safety risk assessment |
| A-1.01.02P |
follow safe operating procedures (SOP) |
SOP are followed according to tasks to be performed |
| A-1.01.03P |
maintain clean and tidy work site |
clean and tidy work site is maintained to avoid injuries to self and others |
| A-1.01.04P |
coordinate tasks with other workers |
tasks with other workers are coordinated to avoid injury to self and others |
| A-1.01.05P |
use flagging, traffic and parking controls, pylons and signage when working |
flagging, traffic and parking controls, pylons and signage are used according to site requirements when working |
| A-1.01.06P |
manage hazardous materials |
hazardous materials are managed according to Workplace Hazardous Materials Information System (WHMIS) and Transportation of Dangerous Goods (TDG) procedures and safe work practices |
| A-1.01.07P |
participate in safety meetings and discussions |
safety meetings and discussions are participated in to ensure that information is understood, shared and demonstrated |
| A-1.01.08P |
recognize and report unsafe conditions |
unsafe conditions are recognized and reported according to jurisdictional regulations so that they may be rectified |
Range of Variables
- hazards include: lifting, eye injury, cuts, high voltage electrocution, corrosive chemicals, toxic gases, liquids and materials, combustive reactions, fire, rotating equipment, working at heights, confined spaces, noisy locations, pressure hazards, refrigerants, compressed gases, weather, overhead obstacles, explosive, components and spaces with extreme temperatures (e.g., steam pipes, gas-fired equipment)
- hazardous materials include: combustible materials, biological contaminants (e.g., mould, bacteria), carcinogenic products, toxic products, refrigerants (flammable, non-flammable), corrosive chemicals
- WHMIS and TDG procedures include: disposal, labelling, handling, transportation, using personal protective equipment (PPE)
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-1.01.01L |
demonstrate knowledge of maintaining safe work environment |
identify workplace hazards |
| describe procedures to maintain safe work environment |
| describe procedures to label, handle, store, transport and dispose of hazardous materials |
| describe procedures to recognize and rectify potential dangers related to workplace hazards |
| A-1.01.02L |
demonstrate knowledge of codes and regulations pertaining to safe work environment |
interpret codes and regulations pertaining to workplace hazards and safe work practices |
Range of Variables
- hazards include: lifting, eye injury, cuts, high voltage electrocution, corrosive chemicals, toxic gases, liquids and materials, combustive reactions, fire, rotating equipment, working at heights, confined spaces, noisy locations, pressure hazards, refrigerants, compressed gases, weather, overhead obstacles, explosive, components and spaces with extreme temperatures (e.g., steam pipes, gas-fired equipment)
- hazardous materials include: combustible materials, biological contaminants (e.g., mould, bacteria), carcinogenic products, toxic products, refrigerants (flammable, non-flammable), corrosive chemicals
- regulations include: Occupational Health and Safety (OHS), jurisdictional, TDG, WHMIS
A-1.02 - Performs lock-out, tag-out and isolation procedures
A-1.02 - Performs lock-out, tag-out and isolation procedures
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-1.02.01P |
notify building authorities of maintenance and repairs, and obtain required permits |
building authorities are notified of maintenance and repairs prior to and after completion, and required permits are obtained |
| A-1.02.02P |
identify hazards associated with equipment and components |
hazards associated with equipment and components are identified according to safety and procedural checklists |
| A-1.02.03P |
establish and confirm zero-energy state of equipment and components |
zero-energy state of equipment and components is established using isolating devices and confirmed according to company and client policies |
| A-1.02.04P |
apply lock-out device |
lock-out device is applied to secure isolation and prevent accidental start-up according to company and client policies |
| A-1.02.05P |
record lock-out information on tag attached to lock-out devices |
lock-out information is recorded on tag attached to lock-out devices according to company and client policies |
| A-1.02.06P |
verify isolation of equipment |
isolation of equipment is verified to ensure that equipment can be worked on safely according to company and client policies |
| A-1.02.07P |
remove tags and lock-out devices from equipmentafter completion of repair |
tags and lock-out devices are removed from equipmentafter completion of repair according to company and client policies |
Range of Variables
- hazards include: pressure, voltage, thermal, explosive, fluids, toxicity, corrosiveness, oxygen displacement/deprivation, asphyxiation, environmental, rotating devices, pinch hazards, trip hazards, components and spaces with extreme temperatures (e.g., steam pipes, gas-fired equipment)
- equipment includes: capacitors, rotating fans and equipment, motors, conveyor belts, hydraulics, pneumatics, pressurized tanks, heat exchangers, thermal equipment
- components include: disconnect switches, isolation valves, locking clasps, motors, rotating devices, blocking and restraint devices
- lock-out devices include: locks, blocks, chains, hasps, plugs, caps, blank-off plates
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-1.02.01L |
demonstrate knowledge of lock-out devices |
determine equipment and components requiring lock-out, tag-out and isolation |
| identify lock-out devices, and describe their characteristics and applications |
| identify energy sources to be locked out |
| identify potential of stored energy |
| describe characteristics of zero-energy state |
| A-1.02.02L |
demonstrate knowledge of procedures to lock-out, tag-out and isolate equipment and components |
describe procedures to lock-out, tag-out and isolate equipment and components, and confirm zero-energy |
| determine when lock-out procedure is required for individual or group |
| identify hazards associated with isolating, tagging and locking out equipment and components |
| identify required permits and procedures to obtain them |
Range of Variables
- lock-out devices include: locks, blocks, chains, hasps, plugs, caps, blank-off plates
- equipment includes: capacitors, rotating fans and equipment, motors, conveyor belts, hydraulics, pneumatics, pressurized tanks, heat exchangers, thermal equipment
- components include: disconnect switches, isolation valves, locking clasps, motors, rotating devices, blocking and restraint devices
- energy sources include: electric, natural gas, propane, fossil fuels, solar, pneumatics, alternative fuels, steam, water
- hazards include: pressure, voltage, thermal, explosive, fluids, toxicity, corrosiveness, oxygen displacement/deprivation, asphyxiation, environmental, rotating devices, pinch hazards, trip hazards, components and spaces with extreme temperatures (e.g., steam pipes, gas-fired equipment)
A-1.03 - Uses personal protective equipment (PPE) and safety equipment
A-1.03 - Uses personal protective equipment (PPE) and safety equipment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-1.03.01P |
select, wear and ensure proper fit of PPE |
PPE is selected, worn and fitted according to task, site and company policies, manufacturers’ specifications and jurisdictional regulations |
| A-1.03.02P |
inspect and identify expired, defective or damaged PPE |
expired, defective or damaged PPE is inspected, identified, removed from service, repaired, replaced and recertified according to company policies and jurisdictional regulations |
| A-1.03.03P |
locate and use safety equipment |
safety equipment is located and used according to job requirements, risk assessments, manufacturers’ specifications and jurisdictional regulations |
| A-1.03.04P |
clean and store PPE and safety equipment |
PPE and safety equipment are cleaned and stored according to manufacturers’ recommendations |
| A-1.03.05P |
inspect safety equipment and verify it is certified |
safety equipment is inspected, and certification is verified according to jurisdictional regulations and manufacturers’ recommendations |
Range of Variables
- PPE includes: ear protection, hard hats, safety glasses and goggles, face shields, respirators, safety boots, gloves, safety vests, harnesses, lanyards, arc-rated clothing and gloves, arc flash shield, arc flash hood, arc flash suit
- defective or damaged PPE includes: excessively worn boots, cracked safety glasses, expired or uncertified PPE, damaged harnesses and lanyards
- safety equipment includes: fire extinguishers, fall protection, eye wash stations, emergency showers, first aid kits, spill kits, tool guards
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-1.03.01L |
demonstrate knowledge of PPE and safety equipment, their characteristics, applications, maintenance and procedures for use |
identify types of PPE and safety equipment, their characteristics, applications and procedures for use |
| describe procedures to maintain and store PPE and safety equipment |
| A-1.03.02L |
demonstrate knowledge of standards and regulations pertaining to PPE and safety equipment |
identify standards and regulations pertaining to PPE and safety equipment |
Range of Variables
- PPE includes: ear protection, hard hats, safety glasses and goggles, face shields, respirators, safety boots, gloves, safety vests, harnesses, lanyards, arc-rated clothing and gloves, arc flash shield, arc flash hood, arc flash suit
- safety equipment includes: fire extinguishers, fall protection, eye wash stations, emergency showers, first aid kits, spill kits, tool guards
A-1.04 - Participates in healthy and respectful work environment
A-1.04 - Participates in healthy and respectful work environment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-1.04.01P |
perform self-assessment of physical and mental health |
self-assessment of physical and mental health is performed, and signs and symptoms of fatigue and stress are identified |
| A-1.04.02P |
identify supports and resources for personal mental health |
supports and resources for personal mental health are identified |
| A-1.04.03P |
identify techniques to manage health and wellness |
techniques to manage health and wellness are identified |
| A-1.04.04P |
assess personal job satisfaction |
personal job satisfaction is assessed, and concerns are discussed with management |
| A-1.04.05P |
create plan to manage work-life balance |
plan is created to manage work-life balance and discussed with supervisors |
| A-1.04.06P |
support and promote anti-harassment and anti-discrimination practices in workplace |
workplace is harassment- and discrimination-free |
Range of Variables
- supports and resources include: professional networks and associations, collaboration with colleagues and community members, counselling, mentoring, peer support groups
- techniques to manage health and wellness include: practicing techniques for remaining physically, mentally and emotionally “fit for work”; managing personal and work life; recognizing effects and consequences of alcohol, over-the-counter drugs, prescription drugs or illegal drugs before, during and after work; maintaining good personal hygiene
- personal job satisfaction includes: financial, work hours, flexibility, supports, working conditions
- harassment: as defined by the Canadian and jurisdictional Human Rights Commissions
- discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-1.04.01L |
demonstrate knowledge of personal health and well-being |
describe how personal health and well-being impacts professional practice and healthy work environments |
| identify and describe physical and emotional requirements of trade |
| identify workplace stressors |
| describe elements of healthy organizational cultures and importance of sense of collaboration and community |
| identify behaviours that affect physical and mental health |
| A-1.04.02L |
demonstrate knowledge of techniques to manage personal health and well-being |
describe stress and time management techniques |
| describe techniques to manage health and wellness |
| A-1.04.03L |
demonstrate knowledge of professionalism and professional ethics |
identify characteristics and purpose of professionalism and professional ethics |
| describe factors that impact professionalism |
| identify elements of codes of ethics, codes of conduct and other professional standards, and describe their characteristics and applications |
| A-1.04.04L |
demonstrate knowledge of value of diversity, equity, inclusion and belonging in workplace |
define diversity and differences between individuals |
| define equity and importance of individual’s access to same opportunities and resources |
| define inclusion and creation of respectful work environments |
| identify communication that constitutes harassment and discrimination |
Range of Variables
- behaviours include: diet, fitness, sleep, managing stress and emotions
- techniques to manage health and wellness include: practicing techniques for remaining physically, mentally and emotionally “fit for work”; managing personal and work life; recognizing effects and consequences of alcohol, over-the-counter drugs, prescription drugs or illegal drugs before, during and after work; maintaining good personal hygiene
- factors include: presentation of self (appearance, hygiene), communication (verbal, written, body language, social media presence), conduct
- elements of codes of ethics, codes of conduct and other professional standards include: professional obligations, how to engage in the practice in professional way, signals accountability to the public, maintain public trust and credibility of the profession, defines misconduct
- harassment: as defined by the Canadian and jurisdictional Human Rights Commissions
- discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws
Task A-2 Maintains continuous learning
Task Descriptor
Refrigeration and air conditioning mechanics must stay current on building science principles, sustainable practices and learn about new emerging technologies being introduced in the trade. They need to keep informed about new types of equipment, energy sources, materials and computer controls to inform clients on available options.
A-2.01 - Upskills in new trade practices and procedures
A-2.01 - Upskills in new trade practices and procedures
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.01.01P |
apply continuous learning methods |
continuous learning methods are applied |
| A-2.01.02P |
develop and maintain personal and professional development plan |
personal and professional development plan is developed and maintained with established learning goals (short and long term) and time frames |
| A-2.01.03P |
identify available supports and resources for learning |
available supports and resources for learning are identified |
| A-2.01.04P |
identify gaps in knowledge and implement independent learning techniques |
gaps in knowledge are identified and independent learning techniques are implemented |
Range of Variables
- continuous learning methods include: actively engaging in performance review processes and taking action to address feedback, seeking out and actively participating in and embracing learning opportunities (seminars, webinars, trainings, podcasts, independent research), maintaining all required certifications and training, upgrading and maintaining computer and technology skills, sharing learning outcomes and concepts with others, transferring knowledge into practice
- supports and resources include: professional networks and associations, manufacturers’ seminars, collaboration with colleagues and community members, counselling, mentoring, peer support groups, online resources, trade shows
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-2.01.01L |
demonstrate knowledge of procedures to upskill in new trade practices and procedures |
identify continuous learning methods |
|
| explain importance of staying current on new trade practices and procedures |
|
| identify supports and resources for learning |
|
| A-2.01.02L |
demonstrate knowledge of personal and professional development plan |
identify elements of a professional portfolio |
| identify link between professionalism and continuous learning |
| describe how to assess personal learning needs |
| identify factors that may impact learning needs and goals |
Range of Variables
- continuous learning methods include: actively engaging in performance review processes and taking action to address feedback, seeking out and actively participating in and embracing learning opportunities (seminars, webinars, trainings, podcasts, independent research), maintaining all required certifications and training, upgrading and maintaining computer and technology skills, sharing learning outcomes and concepts with others, transferring knowledge into practice
- supports and resources include: professional networks and associations, manufacturers’ seminars, collaboration with colleagues and community members, counselling, mentoring, peer support groups, online resources, trade shows
- elements of a professional portfolio include: , certificates, licenses, diplomas, degrees, transcripts, marketable skills, professional accomplishments, work samples, awards, references
- factors include: new technology, sector trends and practices, skills updating, legislative and regulatory changes
A-2.02 - Upskills in emerging technologies
A-2.02 - Upskills in emerging technologies
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.02.01P |
read information about latest advancements and emerging technologies |
information about latest advancements and emerging technologies is read to stay informed |
| A-2.02.02P |
attend seminars, webinars, trade shows and information sessions |
seminars, webinars, trade shows and information sessions organized by equipment manufacturers, suppliers, unions and employers are attended |
| A-2.02.03P |
share information with colleagues, management and clients on new energy-efficient equipment and explain their advantages |
information on new energy-efficient equipment is shared with colleagues, management and clients, and advantages are explained |
Range of Variables
- information includes: manufacturers’ literature, online resources, trade journals, magazines
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-2.02.01L |
demonstrate knowledge of procedures to upskill in emerging technologies |
identify types of information on emerging technologies |
| explain importance of staying current on emerging technologies |
Range of Variables
- information includes: manufacturers’ literature, online resources, trade journals, magazines
Task A-3 Uses communication and mentoring techniques
Task Descriptor
Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring – learning workplace skills and passing them on. Because of the importance of this to the trade, this task covers activities related to communication in the workplace and mentoring skills.
A-3.01 - Uses communication techniques
A-3.01 - Uses communication techniques
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.01.01P |
demonstrate communication practices with individuals or in a group |
instructions and messages are interpreted by all parties involved in communication |
| A-3.01.02P |
listen using active listening practices |
active listening practices are utilized |
| A-3.01.03P |
communicate using correct industry terminology to ensure understanding |
understanding of message is confirmed by both parties |
| A-3.01.04P |
receive and respond to instructions |
response to instructions indicates understanding |
| A-3.01.05P |
receive and respond to feedback on work completed or performed |
response to feedback indicates understanding and corrective measures are taken |
| A-3.01.06P |
explain and provide feedback |
explanation and feedback are provided, and task is carried out as directed |
| A-3.01.07P |
communicate understanding and comfort level in performing trade tasks |
opportunities for practice and gradual exposure to new tasks is offered and understanding is confirmed |
| A-3.01.08P |
use questions to improve communication |
questions are used to enhance understanding, on‑the‑job training and goal setting |
| A-3.01.09P |
send and receive electronic messages |
electronic messages are sent and received using professionalism, plain language and clear expressions according to company policies and procedures |
| A-3.01.10P |
coordinate communication with other trades while performing HVAC/R system activities |
communication between trades is coordinated while performing HVAC/R system activities to avoid interference with other trades |
| A-3.01.11P |
communicate with clients to analyze needs and recommend HVAC/R system energy efficient upgrades, maintenance or repairs |
clients’ needs are analyzed, and HVAC/R system recommendations are provided |
Range of Variables
- active listening includes: hearing, interpreting, reflecting, responding, paraphrasing
- electronic messages include: email, text messages, online documentation, mobile apps, collaboration apps
- activities include: designing, site planning, installing, commissioning, retrofitting, servicing, repairing
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-3.01.01L |
demonstrate knowledge of trade terminology |
define terminology used in trade |
| A-3.01.02L |
demonstrate knowledge of effective communication practices |
describe importance of using effective verbal and non-verbal communication with people in workplace |
| describe importance of teamwork |
| identify sources of information to effectively communicate |
| identify communication and learning styles |
| identify effective communication skills, and describe their applications |
| relay and receive information and confirm understanding |
| describe how to receive and give instructions effectively |
| identify personal responsibilities and attitudes that contribute to on-the-job success |
| identify communication that constitutes harassment and discrimination |
| identify communication styles appropriate to different systems and applications of electronic messages |
Range of Variables
- people in workplace include: other tradespeople, colleagues, apprentices, supervisors, clients, jurisdictional representatives, manufacturers, office administrators
- sources of information include: regulations, codes, occupational health and safety requirements, jurisdictional requirements, prints, drawings, specifications, company and client documentation
- learning styles include: visual, auditory, kinesthetic
- personal responsibilities and attitudes include: asking questions, working safely, accepting constructive feedback, time management and punctuality, respect for authority, good stewardship of materials, tools and property, efficient work practice
- harassment: as defined by the Canadian and jurisdictional Human Rights Commissions
- discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws
- electronic messages include: email, text messages, online documentation, mobile apps, collaboration apps
A-3.02 - Uses mentoring techniques
A-3.02 - Uses mentoring techniques
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.02.01P |
identify and communicate learning objective and purpose of lesson |
apprentice or learner can explain objective and purpose of lesson |
| A-3.02.02P |
link lesson to other lessons and project |
lesson order and unplanned learning opportunities are defined |
| A-3.02.03P |
demonstrate performance of skill to an apprentice or learner |
steps required to demonstrate skill are performed |
| A-3.02.04P |
set up conditions required for an apprentice or learner to practice skill |
practice conditions are set up so that skill can be practiced safely by apprentice or learner |
| A-3.02.05P |
set up conditions where apprentice or learner feels comfortable communicating and asking questions |
conditions are such that apprentice or learner feels comfortable communicating and asking questions |
| A-3.02.06P |
recognize and discuss multiple possible techniques for performing trade tasks and options that may be best for apprentice or learner |
multiple possible techniques for performing trade tasks and options that may be best for apprentice or learner are recognized and discussed |
| A-3.02.07P |
assess apprentice or learner’s ability to perform tasks with increasing independence |
performance of apprentice or learner improves with practice to point where task can be done with less supervision |
| A-3.02.08P |
give supportive and constructive feedback |
apprentice or learner adopts best practice after having been given supportive or constructive feedback |
| A-3.02.09P |
support apprentices or learners in pursuing technical training opportunities |
technical training is completed within timeframe prescribed by apprenticeship authority |
| A-3.02.10P |
support accommodations and alternate work practices that are appropriate for apprentice or learner |
accommodations and alternate work practices that are appropriate for apprentice or learner are supported |
| A-3.02.11P |
assess apprentice or learner suitability to trade during probationary period |
apprentice or learner is given constructive feedback that helps them identify their own strengths and weaknesses and suitability for trade |
| A-3.02.12P |
keep apprentice or learner informed about new procedures, practices and emerging technologies |
apprentice or learner is kept informed about new procedures, practices and emerging technologies |
Range of Variables
- steps required to demonstrate skill include: understanding who, what, where, when, why, and how; explaining; showing; giving encouragement; following up to ensure skill is performed correctly
- practice conditions mean: guided, limited independence, full independence
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-3.02.01L |
demonstrate knowledge of strategies for learning skills in workplace |
describe importance of individual experience |
| describe shared responsibilities for workplace learning |
| determine one’s own learning preferences and explain how these relate to learning new skills |
| describe importance of different types of skills in workplace |
| describe importance of skills for success (essential skills) in workplace |
| identify different learning styles |
| identify different learning needs and strategies to meet them |
| identify strategies to assist in learning a skill |
| A-3.02.02L |
demonstrate knowledge of strategies for teaching workplace skills |
identify different roles played by workplace mentor |
| explain importance of identifying purpose of lesson |
| identify how to choose a suitable time to present lessons |
| explain importance of linking lessons |
| identify context for learning skills |
| describe considerations in setting up opportunities for skill practice |
|
explain importance of providing feedback
|
| identify techniques for giving effective feedback |
| describe a skills assessment |
| identify methods of assessing progress |
| explain how to adjust lesson to different situations |
Range of Variables
- skills for success (essential skills) are: adaptability, collaboration, communication, creativity and innovation, digital, numeracy, problem solving, reading, writing
- learning styles include: visual, auditory, kinesthetic
- learning needs include: learning disabilities, learning preferences, language proficiency
- strategies to assist in learning a skill include: understanding basic principles of instruction, developing coaching skills, being mature and patient, providing feedback