Table of Contents
Task F-21 Diagnoses interior and exterior components
Task descriptor
Recreation vehicle service technicians identify service requirements, and diagnose structural and cosmetic damages, including wear of interior and exterior components to determine the type of service required.
F-21.01-Diagnoses interior components
F-21.01-Diagnoses interior components
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Skills
Reference code |
Performance Criteria |
Evidence of Attainment |
F-21.01.01P |
confirm customer concern |
customer concern is confirmed on work order to isolate source of problem and determine required diagnostic actions |
F-21.01.02P |
select and use tools and testing equipment |
tools and testing equipment are selected and used according to job task |
F-21.01.03P |
inspect interior components |
interior components are visually inspected to identify faults |
F-21.01.04P |
determine cause of fault |
cause of fault is determined according to inspections |
F-21.01.05P |
access damaged area |
damaged area is accessed by removing items to facilitate in-depth inspection |
F-21.01.06P |
determine servicing required |
servicing required is determined according to tests and inspections |
Range of variables
- tools and testing equipment include: moisture meters, hand tools, power tools
- interior components include: walls, ceiling, flooring, soft goods, cabinetry
- faults include: cracks, torn upholstery, wood rot, gouges, other damage
- cause of fault includes: leaks, binding, environmental conditions, moisture damage, delamination and misuse, physical damage
- items include: windows, doors, mouldings, underbelly, lights
- servicing includes: adjustment or replacement of defective components
Knowledge
Reference code |
Learning Outcomes |
Learning Objectives |
F-21.01.01L |
demonstrate knowledge of interior components, their characteristics and applications |
identify terminology associated with interior components |
identify interior component materials, and describe their characteristics and applications |
describe RV construction |
describe potential faults to material |
F-21.01.02L |
demonstrate knowledge of procedures to diagnose interior components |
identify tools and testing equipment used to diagnose interior components, and describe their procedures for use |
identify inspection sequence and describe inspection procedures |
describe procedures to diagnose interior components |
F-21.01.03L |
demonstrate knowledge of training and certification requirements to diagnose interior components |
identify training and certification requirements to diagnose interior components |
F-21.01.04L |
demonstrate knowledge of regulatory requirements to diagnose interior components |
identify codes, standards and jurisdictional regulations to diagnose interior components |
Range of variables
- tools and testing equipment include: moisture meters, hand tools, power tools
- faults include: cracks, torn upholstery, wood rot, gouges, other damage
- interior components include: walls, ceiling, flooring, soft goods, cabinetry
- codes include: CEC, CSA
F-21.02-Diagnoses exterior components
F-21.02-Diagnoses exterior components
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Skills
Reference code |
Performance Criteria |
Evidence of Attainment |
F-21.02.01P |
confirm customer concern |
customer concern is confirmed on work order to isolate source of problem and determine required diagnostic actions |
F-21.02.02P |
select and use tools and testing equipment |
tools and testing equipment are selected and used according to job task |
F-21.02.03P |
inspect exterior components |
exterior components are visually inspected to identify damages |
F-21.02.04P |
determine cause of fault |
cause of fault is determined according to inspection |
F-21.02.05P |
access damaged area |
damaged area is accessed by removing items to facilitate in-depth inspection |
F-21.02.06P |
perform moisture and leak test |
moisture and leak test is performed to detect point of entry of water |
F-21.02.07P |
determine servicing required |
servicing required is determined according to tests and inspections |
Range of variables
- tools and testing equipment include:moisture meters, hand tools, power tools, access equipment, leak test machine, fall protection system, caulking gun
- exterior components include: sidewalls, roof, sub floor structures, sealants, doors, mouldings, windows
- damages include: electrolysis, delamination, misalignment, wood rot
- cause of fault includes: sealant failure, ultraviolet (UV) damage, impact
- items include:windows, doors, mouldings, underbelly, lights
- servicing includes: adjustment or replacement of damaged or defective components
Knowledge
Reference code |
Learning Outcomes |
Learning Objectives |
F-21.02.01L |
demonstrate knowledge of exterior components, their characteristics and applications |
identify terminology associated with exterior components |
identify exterior component materials, and describe their characteristics and applications |
describe RV construction |
identify potential faults to material |
F-21.02.02L |
demonstrate knowledge of procedures to diagnose exterior components |
identify tools and testing equipment used to diagnose exterior components, and describe their procedures for use |
identify inspection sequence and describe inspection procedures |
describe sealant inspection techniques |
describe procedures to diagnose exterior components |
F-21.02.03L |
demonstrate knowledge of training and certification requirements to diagnose exterior components |
identify training and certification requirements to diagnose exterior components |
F-21.02.04L |
demonstrate knowledge of regulatory requirements to diagnose exterior components |
identify codes, standards and jurisdictional regulations to diagnose exterior components |
Range of variables
- exterior components include: sidewalls, roof, sub floor structures, sealants, doors, mouldings, windows
- tools and testing equipment include:moisture meters, hand tools, power tools, access equipment, leak test machine, fall protection system, caulking gun
- codes include: CEC, CSA
Task F-22 Services interior components
Task descriptor
Recreation vehicle service technicians maintain, repair and install interior components to ensure customer safety and satisfaction regarding cosmetic appearance, functionality and comfort of the RV.
F-22.01-Maintains interior components
F-22.01-Maintains interior components
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Skills
Reference code |
Performance Criteria |
Evidence of Attainment |
F-22.01.01P |
select and use tools and equipment |
tools and equipment are selected and used according to job task |
F-22.01.02P |
adjust hardware, door, trims and upholstery |
hardware, door, trims and upholstery are adjusted according to cosmetic appearance and functionality |
F-22.01.03P |
lubricate hinges, door slides and locks |
hinges, door slides and locks are lubricated using lubrication products according to job task |
F-22.01.05P |
clean interior components |
interior components are cleaned using cleaning products according to cosmetic appearance and functionality |
F-22.01.06P |
identify worn and damaged interior components |
worn and damaged interior components are identified to recommend replacement or repair |
Range of variables
- tools and equipment include: hand tools, power tools, nailers, staplers, caulking guns, cleaning equipment
- lubrication products include: silicone based lubricants, white lithium grease
- interior components include: cabinetry, flooring, soft goods, wall and ceiling paneling
- cleaning products include: polish, wax, shampoo, coloured filler putty
Knowledge
Reference code |
Learning Outcomes |
Learning Objectives |
F-22.01.01L |
demonstrate knowledge of interior components, their characteristics and applications |
identify terminology associated with interior components |
identify interior components, and describe their characteristics and applications |
identify materials of soft goods, and describe their characteristics and applications |
identify materials, and describe construction of walls, ceiling and flooring |
identify types of fasteners and adhesives, and describe their characteristics and applications |
identify building materials, and describe their characteristics and applications |
identify construction methods, and describe their characteristics and applications |
F-22.01.02L |
demonstrate knowledge of procedures used to maintain interior components |
identify tools and equipment used to maintain interior components, and describe their procedures for use |
describe procedures to remove and install interior components |
F-22.01.03L |
demonstrate knowledge of training and certification requirements to maintain interior components |
identify training and certification requirements to maintain interior components |
F-22.01.04L |
demonstrate knowledge of regulatory requirements to maintain interior components |
identify codes, standards and jurisdictional regulations to maintain interior components |
Range of variables
- interior components include: cabinetry, flooring, soft goods, wall and ceiling paneling
- materials of soft goods include: fabric, foams, leather, vinyl, screening
- building materials include: fibreglass, plastics, composites, wood, aluminum
- construction methods include: stapling, bonding, nailing
- tools and equipment include: hand tools, power tools, nailers, staplers, caulking guns, cleaning equipment
- codes include: CEC, CSA
F-22.02-Repairs interior components
F-22.02-Repairs interior components
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Skills
Reference code |
Performance Criteria |
Evidence of Attainment |
F-22.02.01P |
select and use tools and equipment |
tools and equipment are selected and used according to job task |
F-22.02.02P |
move, relocate and re-secure interior components |
interior components are moved, relocated and re-secured according to job task |
F-22.02.03P |
prepare repair area |
repair area is prepared by measuring, laying out and cutting work surface using techniques |
F-22.02.04P |
replace soft goods |
soft goods are replaced according to job task |
F-22.02.05P |
repair wood, plastic, fabric and vinyl surfaces |
wood, plastic, fabric and vinyl surfaces are repaired according to job task |
F-22.02.06P |
replace interior components |
interior components are replaced according to job task |
Range of variables
- tools and equipment include: hand tools, power tools, nailers, staplers, caulking gun
- interior components include: window coverings, lighting, light fixtures, paneling, cabinets, counter tops, flooring, soft goods, doors, hardware, trim, mouldings
- work surface includes: paneling, flooring
- techniques include: sanding, filling, nailing, stapling, applying adhesive
- soft goods include: upholstery, valances, blinds, curtains, furniture, snaps, buttons
Knowledge
Reference code |
Learning Outcomes |
Learning Objectives |
F-22.02.01L |
demonstrate knowledge of interior components, their characteristics and applications |
identify terminology associated with interior components |
identify interior components, and describe their characteristics and applications |
identify materials of soft goods, and describe their characteristics and applications |
identify materials, and describe construction of walls, ceiling, and flooring |
identify types of fasteners and adhesives, and describe their characteristics and applications |
describe routing of electrical circuits, venting, LP gas lines and plumbing |
identify building materials, and describe their characteristics and applications |
identify construction methods, and describe their characteristics and applications |
F-22.02.02L |
demonstrate knowledge of procedures used to repair interior components |
identify tools and equipment used to repair interior components, and describe their procedures for use |
describe procedures to remove and install interior components |
F-22.02.03L |
demonstrate knowledge of training and certification requirements to repair interior components |
identify training and certification requirements to repair interior components |
F-22.02.04L |
demonstrate knowledge of regulatory requirements to repair interior components |
identify codes, standards and jurisdictional regulations to repair interior components |
Range of variables
- interior components include: window coverings, lighting, light fixtures, paneling, cabinets, counter tops, flooring, soft goods, doors, hardware, trim, mouldings
- soft goods include: upholstery, valances, blinds, curtains, furniture, snaps, buttons
- materials of soft goods include: fabric, foams, leather, vinyl, screening
- building materials include: fibreglass, plastics, composites
- construction methods include: nailing, stapling, bonding
- tools and equipment include: hand tools, power tools, nailers, staplers, caulking gun
- components include: structure, furniture, wall trim, paneling, cabinets, appliances
- codes include: CEC, CSA
F-22.03-Installs interior components
F-22.03-Installs interior components
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Skills
Reference code |
Performance Criteria |
Evidence of Attainment |
F-22.03.01P |
select and use tools and equipment |
tools and equipment are selected and used according to job task |
F-22.03.02P |
move, relocate and re-secure interior components and soft goods |
interior components and soft goods are moved, relocated and re-secured according to job task |
F-22.03.03P |
measure, lay out and cut wall panels, ceiling panels and flooring |
wall panels, ceiling panels and flooring are measured, laid out and cut according job task |
F-22.03.04P |
position, level and secure interior components and soft goods |
interior components and soft goods are positioned, levelled and secured according to job task |
F-22.03.05P |
complete finishing appearances |
finishing appearances are completed after installation by applying stain varnishes, coloured filler putty, tapes, trims and batten mouldings |
Range of variables
- tools and equipment include: measuring and layout tools, hand tools, power tools, nailers, staplers, caulking gun
- interior components include: window coverings, lighting, light fixtures, paneling, cabinets, counter tops, flooring, soft goods, doors, hardware, trim, mouldings
- soft goods include: upholstery, valances, blinds, curtains, furniture, snaps, buttons
Knowledge
Reference code |
Learning Outcomes |
Learning Objectives |
F-22.03.01L |
demonstrate knowledge of interior components, their characteristics and applications |
identify terminology associated with interior components |
identify interior components, and describe their characteristics and applications |
identify materials of soft goods, and describe their characteristics and applications |
identify materials, and describe construction of walls, ceiling and flooring |
identify types of fasteners and adhesives, and describe their characteristics and applications |
describe routing of electrical circuits, venting, LP gas lines and plumbing |
identify building materials, and describe their characteristics and applications |
identify construction methods, and describe their characteristics and applications |
F-22.03.02L |
demonstrate knowledge of procedures used to install interior components |
identify tools and equipment used to install interior components, and describe their procedures for use |
describe procedures to remove and install interior components |
F-22.03.03L |
demonstrate knowledge of training and certification requirements to install interior components |
identify training and certification requirements to install interior components |
F-22.03.04L |
demonstrate knowledge of regulatory requirements to install interior components |
identify codes, standards and jurisdictional regulations to install interior components |
Range of variables
- interior components include: window coverings, lighting, light fixtures, paneling, cabinets, counter tops, flooring, soft goods, doors, hardware, trim, mouldings
- soft goods include: upholstery, valances, blinds, curtains, furniture, snaps, buttons
- materials of soft goods include: fabric, foams, leather, vinyl, screening
- building materials include: fibreglass, plastics, composites, wood, aluminum
- construction methods include: nailing, stapling, bonding
- tools and equipment include: measuring and layout tools, hand tools, power tools, nailers, staplers, caulking gun
- codes include: CEC, CSA
Task F-23 Services exterior components
Task descriptor
Recreation vehicle service technicians service exterior components to provide a weather resistant, safe and structurally sound vehicle to the customer. They also perform repairs to maintain cosmetic appearance, operation and security of the RV.
F-23.01-Maintains exterior components
F-23.01-Maintains exterior components
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Skills
Reference code |
Performance Criteria |
Evidence of Attainment |
F-23.01.01P |
select and use tools and equipment |
tools and equipment are selected and used according to job task |
F-23.01.02P |
clean exterior components |
exterior components are cleaned by removing contaminants |
F-23.01.03P |
lubricate exterior components |
exterior components are lubricated according to job task and manufacturers' specifications |
F-23.01.04P |
adjust hardware |
hardware is adjusted according to job task |
F-23.01.05P |
verify operation of exterior components |
operation of exterior components is verified |
F-23.01.06P |
apply products |
products are applied according to job task to prevent deterioration |
F-23.01.07P |
identify worn and damaged exterior components |
worn and damaged exterior components are identified to recommend replacement or repair |
Range of variables
- tools and equipment include: hand tools, power tools, cleaning equipment, caulking gun, heat gun, rivet gun
- exterior components include: siding and roofing materials, steps, locks, hinges, vents, lights, rivets, decals, slide outs, mouldings, hatches, outlets, wheel wells, rock guards, underbelly, fibre-reinforced plastic (FRP) panels, exterior consumer products
- hardware includes: door latches, locks, hinges
- products include: roofing material cleaners and conditioners, sealants, waxes, exterior cleaners, UV protectants, lubricants
Knowledge
Reference code |
Learning Outcomes |
Learning Objectives |
F-23.01.01L |
demonstrate knowledge of exterior components, their characteristics and applications |
identify terminology associated with exterior components |
identify RV construction materials and products, and describe their characteristics and applications |
identify adhesives and sealants, and describe their characteristics and applications |
identify exterior components, and describe their characteristics and applications |
F-23.01.02L |
demonstrate knowledge of procedures used to maintain exterior components |
identify tools and equipment used to maintain exterior components, and describe their procedures for use |
describe procedures to maintain exterior components |
describe procedures to use products to maintain exterior components |
F-23.01.03L |
demonstrate knowledge of training and certification requirements to maintain exterior components |
identify training and certification requirements to maintain exterior components |
F-23.01.04L |
demonstrate knowledge of regulatory requirements to maintain exterior components |
identify standards, jurisdictional regulations and manufacturers’ specifications to maintain exterior components |
Range of variables
- exterior components include: siding and roofing materials, steps, locks, hinges, vents, lights, rivets, decals, slide outs, mouldings, hatches, outlets, wheel wells, rock guards, underbelly, FRP panels, exterior consumer products
- RV construction materials and products include: ethylene-propylene diene monomer (EPDM), thermoplastic poly olefin (TPO) coated aluminium, wood, vinyl, fibreglass, ABS plastic, FRP
- tools and equipment include: hand tools, power tools, cleaning equipment, caulking gun, heat gun, rivet gun
- products include: roofing material cleaners and conditioners, sealants, waxes, exterior cleaners, UV protectants, lubricants
F-23.02-Repairs exterior components
F-23.02-Repairs exterior components
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Skills
Reference code |
Performance Criteria |
Evidence of Attainment |
F-23.02.01P |
select and use tools and equipment |
tools and equipment are selected and used according to job task |
F-23.02.02P |
access damaged area |
damaged area is accessed by removing exterior components |
F-23.02.03P |
replace joists, studs, rafters, ducting and insulation |
joists, studs, rafters, ducting and insulation are replaced according to job task |
F-23.02.04P |
repair damaged area |
damaged area is repaired using techniques |
F-23.02.05P |
replace exterior components |
exterior components are replaced according to job task |
Range of variables
- tools and equipment include: measuring and layout tools, cutting tools, hand tools, power tools, caulking gun, heat gun, rivet gun
- exterior components include: ladders, windows, siding, doors, steps, slide outs, vents, mouldings, hatches, outlets, wheel wells, rock guards, FRP panels, exterior consumer products
- techniques include: reapplying sealants, adding structural reinforcements, refinishing FRP panel, replacing siding, replacing roofing, removing and replacing exterior consumer products
Knowledge
Reference code |
Learning Outcomes |
Learning Objectives |
F-23.02.01L |
demonstrate knowledge of exterior components, their characteristics and applications |
identify terminology associated with exterior components |
identify RV construction materials and products, and describe their characteristics and applications |
identify adhesives and sealants, and describe their characteristics and applications |
identify exterior components, and describe their characteristics and applications |
F-23.02.02L |
demonstrate knowledge of procedures used to repair exterior components |
identify tools and equipment used to repair exterior components, and describe their procedures for use |
describe procedures to repair exterior components |
describe procedures to repair and replace roofing, walls and underbelly |
F-23.02.03L |
demonstrate knowledge of training and certification requirements to repair exterior components |
identify training and certification requirements to repair exterior components |
F-23.02.04L |
demonstrate knowledge of regulatory requirements to repair exterior components |
identify codes, standards and jurisdictional regulations to repair exterior components |
Range of variables
- exterior components include: ladders, windows, siding, doors, steps, slide outs, vents, mouldings, hatches, outlets, wheel wells, rock guards, FRP panels, exterior consumer products
- RV construction materials and products include: EPDM, TPO coated aluminium, wood, vinyl, fibreglass, ABS plastic, FRP
- tools and equipment include: measuring and layout tools, cutting tools, hand tools, power tools, caulking gun, heat gun, rivet gun
- codes include: CEC, CSA
F-23.03-Installs exterior components
F-23.03-Installs exterior components
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yes |
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yes |
yes |
yes |
yes |
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ND |
Skills
Reference code |
Performance Criteria |
Evidence of Attainment |
F-23.03.01P |
select and use tools and equipment |
tools and equipment are selected and used according to job task |
F-23.03.02P |
measure, lay out and cut material |
material is measured, laid out and cut to prepare for installation of exterior components |
F-23.03.03P |
remove and relocate existing components |
existing components are removed and relocated to aid in installation of new exterior components |
F-23.03.04P |
position, level and secure exterior components |
exterior components are positioned, levelled and secured using fasteners |
F-23.03.05P |
apply sealants and finishing products |
sealants and finishing products are applied according to job task and manufacturers’ specifications |
F-23.03.06P |
install decals |
decals are installed to enhance cosmetic appearance |
Range of variables
- tools and equipment include: measuring and layout tools, cutting tools, hand tools, power tools, caulking gun, heat gun, rivet gun
- exterior components include: ladders, windows, siding, doors, steps, slide outs, vents, mouldings, hatches, outlets, wheel wells, rock guards, FRP panels, exterior consumer products
- fasteners include: adhesives, sealants, screws, rivets, staples, nuts, bolts
- sealants and finishing products include: paints, silicones, putty, roof sealants
Knowledge
Reference code |
Learning Outcomes |
Learning Objectives |
F-23.03.01L |
demonstrate knowledge of exterior components, their characteristics and applications |
identify terminology associated with exterior components |
identify RV construction materials and products, and describe their characteristics and applications |
identify adhesives and sealants, and describe their characteristics and applications |
identify exterior components, and describe their characteristics and applications |
F-23.03.02L |
demonstrate knowledge of procedures used to install exterior components |
identify tools and equipment used to install exterior components, and describe their procedures for use |
describe procedures to install exterior components |
describe procedures for construction and installation of exterior components |
describe procedures for modification and fabrication of RV structure |
F-23.03.03L |
demonstrate knowledge of training and certification requirements to install exterior components |
identify training and certification requirements to install exterior components |
F-23.03.04L |
demonstrate knowledge of regulatory requirements to install exterior components |
identify codes, standards and jurisdictional regulations to install exterior components |
Range of variables
- exterior components include: ladders, windows, siding, doors, steps, slide outs, vents, mouldings, hatches, outlets, wheel wells, rock guards, FRP panels, exterior consumer products
- RV construction materials and products include: rubber, TPO aluminium, wood, vinyl, fibreglass, galvanized metal, ABS plastic, FRP
- tools and equipment include: measuring and layout tools, cutting tools, hand tools, power tools, caulking gun, heat gun, rivet gun
- codes include: CEC, CSA