Major Work Activity E - Appliances and consumer products

Table of Contents

Task E-14 Diagnoses appliances

Task descriptor

Recreation vehicle service technicians diagnose appliances to determine faults and recommend appropriate solutions.

E-14.01-Diagnoses water heaters

E-14.01-Diagnoses water heaters
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-14.01.01P confirm customer concern customer concern is confirmed on work order to isolate source of problem and determine required diagnostic actions
E-14.01.02P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-14.01.03P measure power and gas supply power and gas supply are measured according to requirements
E-14.01.04P inspect tank and related components tank and related components are visually inspected and pressure tested for faults
E-14.01.05P verify operation of components operation of components is verified according to requirements using tools and testing equipment
E-14.01.06P verify by-pass, mixing and check valves by-pass, mixing and check valves are verified to determine flow direction according to manufacturers’ specifications
E-14.01.07P perform tests tests are performed according to requirements
E-14.01.08P determine servicing required servicing required is determined according to tests and inspections
E-14.01.09P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-14.01.01L demonstrate knowledge of water heaters, their components, characteristics and applications identify terminology associated with water heaters
identify types of water heaters, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their operation, characteristics and applications
identify service requirements, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
E-14.01.02L demonstrate knowledge of procedures to diagnose water heaters identify tools and testing equipment used to diagnose water heaters, and describe their procedures for use
describe procedures to diagnose water heaters
describe sequence of operations to perform diagnosis
describe procedures to perform tests
E-14.01.03L demonstrate knowledge of certification requirements to diagnose water heaters identify certification requirements to diagnose water heaters
E-14.01.04L demonstrate knowledge of regulatory requirements to diagnose water heaters identify codes, standards and regulations to diagnose water heaters

Range of variables

E-14.02-Diagnoses furnaces

E-14.02-Diagnoses furnaces
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-14.02.01P confirm customer concern customer concern is confirmed on work order to isolate source of problem and determine required diagnostic actions
E-14.02.02P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-14.02.03P measure power and gas supply power and gas supply are measured according to requirements
E-14.02.04P check air flow at registers air flow at registers is checked for possible obstructions
E-14.02.05P inspect intake and exhaust venting intake and exhaust venting are visually inspected
E-14.02.06P inspect combustion chambers and related components combustion chambers and related components are visually inspected for faults
E-14.02.07P verify burner operation burner operation is verified by inspecting flame characteristics or CO detector
E-14.02.08P verify operation of furnace components operation of furnace components is verified according to manufacturers' specifications using testing equipment
E-14.02.09P perform tests tests are performed according to requirements
E-14.02.10P determine servicing required servicing required is determined according to tests and inspections
E-14.02.11P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-14.02.01L demonstrate knowledge of furnaces, their components, characteristics and applications identify terminology associated with furnaces
identifytypes of heating systems, and describe their characteristics and applications
identify ignition systems, and describe their characteristics and applications
identify duct systems, and describe their routing and sizing, characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
describe service requirements
describe system operation
E-14.02.02L demonstrate knowledge of procedures to diagnose furnaces identify tools and testing equipment used to diagnose furnaces, and describe their procedures for use
describe procedures to diagnose furnaces
describe sequence of operations to perform diagnosis
describe procedures to perform tests
E-14.02.03L demonstrate knowledge of certification requirements to diagnose furnaces identify certification requirements to diagnose furnaces
E-14.02.04L demonstrate knowledge of regulatory requirements to diagnose furnaces identify codes, standards and regulations to diagnose furnaces

Range of variables

E-14.03-Diagnoses cooktops and ranges

E-14.03-Diagnoses cooktops and ranges
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-14.03.01P confirm customer concern customer concern is confirmed on work order to isolate source of problem and determine required diagnostic actions
E-14.03.02P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-14.03.03P measure power and gas supply power and gas supply are measured according to requirements using testing equipment
E-14.03.04P inspect components components are visually inspected for faults
E-14.03.05P perform operational test operational test is performed by cycling unit
E-14.03.06P test thermostat thermostat is tested to ensure oven is cycling at specified temperature
E-14.03.07P perform tests tests are performed according to requirements
E-14.03.08P determine servicing required servicing required is determined according to tests and inspections
E-14.03.09P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-14.03.01L demonstrate knowledge of cooktops and ranges, their components, characteristics and applications identify terminology associated with cooktops and ranges
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
describe service requirements
identify components, and describe their characteristics, applications and operation
E-14.03.02L demonstrate knowledge of procedures to diagnose cooktops and ranges identify tools and testing equipment used to diagnose cooktops and ranges, and describe their characteristics and applications
describe procedures to diagnose cooktops and ranges
describe sequence of operations to perform diagnosis
describe procedures to perform tests
E-14.03.03L demonstrate knowledge of certification requirements to diagnose cooktops and ranges identify certification requirements to diagnose cooktops and ranges
E-14.03.04L demonstrate knowledge of regulatory requirements to diagnose cooktops and ranges identify codes, standards and regulations to diagnose cooktops and ranges

Range of variables

E-14.04-Diagnoses refrigerators and ice makers

E-14.04-Diagnoses refrigerators and ice makers
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-14.04.01P confirm customer concern customer concern is confirmed on work order to isolate source of problem and determine required diagnostic actions
E-14.04.02P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-14.04.03P measure power and gas supply power and gas supply are measured according to requirements using testing equipment
E-14.04.04P verify operation of refrigerator and ice maker components operation of refrigerator and ice maker components is verified using testing equipment
E-14.04.05P inspect refrigerator and ice maker components and cooling unit components refrigerator and ice maker components and cooling unit components are visually inspected for faults
E-14.04.06P measure temperatures of refrigerator and freezer compartments, and cooling unit components temperatures of refrigerator and freezer compartments, and cooling unit components are measured according to manufacturers' specifications
E-14.04.07P identify worn and damaged refrigerator and ice maker components worn and damaged refrigerator and ice maker components to be replaced or repaired are identified according to manufacturers' specifications
E-14.04.08P check venting and levelling venting and levelling are checked to ensure proper conditions for testing
E-14.04.09P inspect door gasket door gasket is inspected to ensure adequate contact
E-14.04.10P by-pass control and circuitry control and circuitry are by-passed to check cooling performance according to manufacturers’ specifications
E-14.04.11P perform tests tests are performed according to requirements
E-14.04.12P determine servicing required servicing required is determined according to tests and inspections
E-14.04.13P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-14.04.01L demonstrate knowledge of refrigerators and ice makers, their components characteristics and applications identify terminology associated with refrigerators and ice makers
identify types of refrigerators and ice makers, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
describe service requirements
identify refrigerator and ice maker components, and describe their characteristics, applications and operation
identify cooling unit components, and describe their characteristics and applications
E-14.04.02L demonstrate knowledge of procedures to diagnose refrigerators and ice makers identify tools and testing equipment used to diagnose refrigerators and ice makers, and describe their procedures for use
describe procedures to diagnose refrigerators and ice makers
describe sequence of operations to perform diagnosis
describe procedures to perform tests
E-14.04.03L demonstrate knowledge of certification requirements to diagnose refrigerators and ice makers identify certification requirements to diagnose refrigerators and ice makers
E-14.04.04L demonstrate knowledge of regulatory requirements to diagnose refrigerators and ice makers identify codes, standards and regulations to diagnose refrigerators and ice makers

Range of variables

E-14.05-Diagnoses air conditioners and heat pumps

E-14.05-Diagnoses air conditioners and heat pumps
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-14.05.01P confirm customer concern customer concern is confirmed on work order to isolate source of problem and determine required diagnostic actions
E-14.05.02P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-14.05.03P measure power supply power supply is measured according to requirements using testing equipment
E-14.05.04P verify operation of components operation of components is verified according to manufacturers' specifications using testing equipment
E-14.05.05P inspect components components are visually inspected for faults
E-14.05.06P determine servicing required servicing required is determined according to tests and inspections
E-14.05.07P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-14.05.01L demonstrate knowledge of air conditioners and heat pumps, their components, characteristics and applications identify terminology associated with air conditioners and heat pumps
identify types of air conditioning systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify service requirements
E-14.05.02L demonstrate knowledge of procedures to diagnose air conditioners and heat pumps identify tools and testing equipment used to diagnose air conditioners and heat pumps, and describe their procedures for use
describe procedures to diagnose air conditioners and heat pumps
describe sequence of operations to perform diagnosis

Range of variables

Task E-15 Services water heaters

Task descriptor

Recreation vehicle service technicians service water heaters and components to ensure product performance. Regular maintenance of water heaters is required. Recreation vehicle service technicians repair water heaters to restore products to working condition. New water heaters may be installed to replace, retrofit or as new installs requested by customers.

E-15.01-Maintains water heaters

E-15.01-Maintains water heaters
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-15.01.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-15.01.02P test operation of water heater operation of water heater is tested according to manufacturers' specifications
E-15.01.03P check water supply systems water supply systems are checked for leaks and blockages
E-15.01.04P perform tests tests are performed according to requirements
E-15.01.05P check and clean venting and combustion components venting and combustion components are checked and cleaned for sooting and foreign object obstructions
E-15.01.06P check and adjust air fuel mixture air fuel mixture is checked and adjusted according to manufacturers’ specifications
E-15.01.07P clean and test connections of circuit board and components connections of circuit board and components are cleaned and tested
E-15.01.08P flush tank and replace anode rod tank is flushed and anode rod is replaced according to manufacturers' specifications
E-15.01.09P identify worn and damaged components worn and damaged components are identified to recommend replacement or repair
E-15.01.10P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-15.01.01L demonstrate knowledge of water heaters, their components, characteristics and applications identify terminology associated with water heaters
identify types of water heaters, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their operation, characteristics and applications
identify service requirements, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
identify hydronic systems, and describe their characteristics and applications
identify motor aid systems, and describe their characteristics and applications
E-15.01.02L demonstrate knowledge of procedures to maintain water heaters identify tools and testing equipment used to maintain water heaters, and describe their procedures for use
describe procedures to maintain water heaters
describe procedures to perform tests
E-15.01.03L demonstrate knowledge of certification requirements to maintain water heaters identify certification requirements to maintain water heaters
E-15.01.04L demonstrate knowledge of regulatory requirements to maintain water heaters identify codes, standards and regulations to maintain water heaters

Range of variables

E-15.02-Repairs water heaters

E-15.02-Repairs water heaters
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-15.02.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-15.02.02P disconnect supply systems supply systems to water heaters are disconnected according to codes and jurisdictional regulations
E-15.02.03P drain water heater water heater is drained to prevent damage to RV
E-15.02.04P adjust electrodes electrodes are adjusted to ensure spark gap, ground and position according to manufacturers' specifications
E-15.02.05P adjust gas pressure gas pressure is adjusted according to requirements
E-15.02.06P adjust air shutter on burner tube air shutter on burner tube is adjusted according to manufacturers' specifications
E-15.02.07P replace defective water heater and their components defective water heater and their components are replaced according to diagnosis
E-15.02.08P perform tests tests are performed according to requirements
E-15.02.09P verify repair of water heater repair is verified by testing water heater operation according to manufacturers' specifications
E-15.02.10P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-15.02.01L demonstrate knowledge of water heaters, their components, characteristics and applications identify terminology associated with water heaters
identify types of water heaters, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their operation, characteristics and applications
identify components, and describe their characteristics, applications and operation
identify hydronic/motor aid systems, and describe their characteristics and applications
E-15.02.02L demonstrate knowledge of procedures to repair water heaters identify tools and testing equipment used to repair water heaters, and describe their procedures for use
describe procedures to repair water heaters
describe sequence of operations to perform repairs
describe procedures to perform tests
E-15.02.03L demonstrate knowledge of certification requirements to repair water heaters identify certification requirements to repair water heaters
E-15.02.04L demonstrate knowledge of regulatory requirements to repair water heaters identify codes, standards and regulations to repair water heaters

Range of variables

E-15.03-Installs water heaters

E-15.03-Installs water heaters
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-15.03.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-15.03.02P identify and lay out location of installation location of installation is identified and laid out according to codes and jurisdictional regulations
E-15.03.03P cut out opening opening is cut out according to manufacturers’ specifications
E-15.03.04P reinforce structure structure is reinforced to support water heater according to manufacturers' specifications
E-15.03.05P insert, secure and seal water heaters water heaters are inserted, secured and sealed according to manufacturers’ specifications
E-15.03.06P connect supply systems supply systems are connected to water heaters
E-15.03.07P perform tests tests are performed according to requirements
E-15.03.08P verify operation operation is verified according to manufacturers' specifications by cycling water heater
E-15.03.09P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-15.03.01L demonstrate knowledge of water heaters, their components, characteristics and applications identify terminology associated with water heaters
identify types of water heaters, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their operation, characteristics and applications
identify components, and describe their characteristics, applications and operation
identify hydronic systems, and describe their characteristics and applications
identify motor aid systems, and describe their characteristics and applications
E-15.03.02L demonstrate knowledge of procedures to install water heaters identify tools and testing equipment used to install water heaters, and describe their procedures for use
describe procedures to install water heaters
describe sequence of operations to perform installation
describe procedures to perform tests
E-15.03.03L demonstrate knowledge of certification requirements to install water heaters identify certification requirements to install water heaters
E-15.03.04L demonstrate knowledge of regulatory requirements to install water heaters identify codes, standards and regulations to install water heaters

Range of variables

Task E-16 Services furnaces

Task descriptor

 
Recreation vehicle service technicians service furnaces and components to ensure product performance. Regular maintenance of furnaces is required.
Recreation vehicle service technicians repair furnaces to restore products to working condition. New furnaces may be installed to replace, retrofit or as new installs requested by customers.

E-16.01-Maintains furnaces

E-16.01-Maintains furnaces
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-16.01.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-16.01.02P test operation of furnace operation of furnace is tested according to manufacturers' specifications
E-16.01.03P disconnect supply systems supply systems to furnace are disconnected according to codes and jurisdictional regulations
E-16.01.04P clean and test components components are cleaned and tested according to manufacturers' specifications
E-16.01.05P identify worn and damaged components worn and damaged components are identified to recommend replacement or repair
E-16.01.06P perform tests tests are performed according to requirements
E-16.01.07P verify furnace operation furnace operation is verified according to manufacturers' specifications
E-16.01.08P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-16.01.01L demonstrate knowledge of furnaces, their components, characteristics and applications identify terminology associated with furnaces
identify types of heating systems, and describe their characteristics and applications
identify ignition systems, and describe their characteristics and applications
identify duct systems, and describe their routing and sizing, characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
describe system operation
E-16.01.02L demonstrate knowledge of procedures to maintain furnaces and their components identify tools and testing equipment used to maintain furnaces and their components, and describe their procedures for use
describe procedures to maintain furnaces and their components
describe sequence of operations to perform maintenance
describe procedures to perform tests
E-16.01.03L demonstrate knowledge of certification requirements to maintain furnaces and their components identify certification requirements to maintain furnaces and their components
E-16.01.04L demonstrate knowledge of regulatory requirements to maintain furnaces and their components identify codes, standards and regulations to maintain furnaces and their components

Range of variables

E-16.02-Repairs furnaces

E-16.02-Repairs furnaces
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-16.02.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-16.02.02P calibrate thermostat and anticipator thermostat and anticipator are calibrated to ensure proper operation
E-16.02.03P disconnect supply systems supply systems to furnaces are disconnected according to codes and jurisdictional regulations
E-16.02.04P disconnect ducting and venting ducting and venting is disconnected to remove furnace
E-16.02.05P add and modify ducting and venting ducting and venting is added and modified to ensure proper air flow according to manufacturers' specifications
E-16.02.06P adjust electrodes electrodes are adjusted according to manufacturers' specifications to ensure spark gap, ground and position
E-16.02.07P adjust gas pressure gas pressure is adjusted according to requirements
E-16.02.08P replace defective components defective components are replaced
E-16.02.09P test operation of furnace operation of furnace is tested using independent power and gas supplies according to manufacturers' specifications
E-16.02.10P reinstall furnace furnace is reinstalled in RV by reconnecting ducting, venting, electrical and gas according to manufacturers' specifications, codes and jurisdictional regulations
E-16.02.11P perform tests tests are performed according to requirements
E-16.02.12P verify repair of furnace repair is verified by testing furnace operation according to manufacturers' specifications
E-16.02.13P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-16.02.01L demonstrate knowledge of furnaces, their components, characteristics and applications identify terminology associated with furnaces
identify types of heating systems, and describe their characteristics and applications
identify ignition systems, and describe their characteristics and applications
identify duct systems, and describe their routing and sizing, characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
describe system operation
E-16.02.02L demonstrate knowledge of procedures to repair furnaces identify tools and testing equipment used to repair furnaces, and describe their procedures for use
describe procedures to repair furnaces
describe sequence of operations to perform repairs
describe procedures to perform tests
E-16.02.03L demonstrate knowledge of certification requirements to repair furnaces identify certification requirements to repair furnaces
E-16.02.04L demonstrate knowledge of regulatory requirements to repair furnaces identify codes, standards and regulations to repair furnaces

Range of variables

E-16.03-Install furnaces

E-16.03-Install furnaces
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-16.03.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-16.03.02P identify and lay out location of installation location of installation is identified and laid out according to manufacturers' specifications, codes and jurisdictional regulations
E-16.03.03P cut out opening opening is cut out according to manufacturers’ specifications
E-16.03.04P reinforce structure structure is reinforced to support furnaces according to manufacturers' specifications
E-16.03.05P insert, secure and seal furnaces furnaces are inserted, secured and sealed according to manufacturers’ specifications, codes and jurisdictional regulations
E-16.03.06P connect supply systems supply systems are connected to furnaces according to manufacturers' specifications, codes and jurisdictional regulations
E-16.03.07P install ducting and venting ducting and venting are installed to furnaces according to manufacturers' specifications
E-16.03.08P perform tests tests are performed according to requirements
E-16.03.09P verify operation operation is verified according to manufacturers' specifications by cycling furnace
E-16.03.10P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-16.03.01L demonstrate knowledge of furnaces, their components, characteristics and applications identify terminology associated with furnaces
identify types of heating systems, and describe their characteristics and applications
identify ignition systems, and describe their characteristics and applications
identify duct systems, and describe their routing and sizing, characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
describe system operation
E-16.03.02L demonstrate knowledge of procedures to install furnaces identify tools and testing equipment used to install furnaces, and describe their procedures for use
describe procedures to install furnaces
describe sequence of operations to perform installation
describe procedures to perform tests
E-16.03.03L demonstrate knowledge of certification requirements to install furnaces identify certification requirements to install furnaces
E-16.03.04L demonstrate knowledge of regulatory requirements to install furnaces identify codes, standards and regulations to install furnaces

Range of variables

Task E-17 Services cooktops and ranges

Task descriptor

Recreation vehicle service technicians service cooktops and ranges to ensure product performance. Regular maintenance of cooktops and ranges is required. Recreation vehicle service technicians repair cooktops and ranges to restore products to working condition. New cooktops and ranges may be installed to replace, retrofit or as new installs requested by customers.

E-17.01-Maintains cooktops and ranges

E-17.01-Maintains cooktops and ranges
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-17.01.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-17.01.02P measure and calibrate gas pressure gas pressure is measured and calibrated according to requirements using testing equipment
E-17.01.03P measure AC and DC power supplies AC and DC power supplies are measured according to manufacturers' specifications using testing equipment
E-17.01.04P clean and adjust components components are cleaned and adjusted according to manufacturers' specifications
E-17.01.05P perform tests tests are performed according to requirements
E-17.01.06P identify worn and damaged components worn and damaged components are identified to recommend replacement or repair
E-17.01.07P verify cooktop, range and oven operation cooktop, range and oven operation is verified according to manufacturers' specifications
E-17.01.08P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-17.01.01L demonstrate knowledge of cooktops and ranges, their components, characteristics and applications identify terminology associated with cooktops and ranges
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
describe system operation
E-17.01.02L demonstrate knowledge of procedures to maintain cooktops and ranges identify tools and testing equipment used to maintain cooktops and ranges, and describe their procedures for use
describe procedures to maintain cooktops and ranges
describe sequence of operations to perform maintenance
describe procedures to perform tests
E-17.01.03L demonstrate knowledge of certification requirements to maintain cooktops and ranges identify certification requirements to maintain cooktops and ranges
E-17.01.04L demonstrate knowledge of regulatory requirements to maintain cooktops and ranges identify codes, standards and regulations to maintain cooktops and ranges

Range of variables

E-17.02-Repairs cooktops and ranges

E-17.02-Repairs cooktops and ranges
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-17.02.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-17.02.02P disconnect supply systems supply systems to ranges and ovens are disconnected according to codes and jurisdictional regulations
E-17.02.03P replace cooktops and ranges, and their components cooktops and ranges, and their components are replaced according to manufacturers' specifications, codes and jurisdictional regulations
E-17.02.04P calibrate components components are calibrated according to manufacturers' specifications
E-17.02.05P reconnect supply systems supply systems are reconnected to cooktops and ranges according to manufacturers' specifications, codes and jurisdictional regulations
E-17.02.06P perform tests tests are performed according to requirements
E-17.02.07P verify repair repair is verified by testing cooktop and range operation according to manufacturers' specifications
E-17.02.08P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-17.02.01L demonstrate knowledge of cooktops and ranges, their components, characteristics and applications identify terminology associated with cooktops and ranges
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
E-17.02.02L demonstrate knowledge of procedures to repair cooktops and ranges identify tools and testing equipment used to repair cooktops and ranges, and describe their procedures for use
describe procedures to repair cooktops and ranges
describe sequence of operations to perform repairs
describe procedures to perform tests
E-17.02.03L demonstrate knowledge of certification requirements to repair cooktops and ranges identify certification requirements to repair cooktops and ranges
E-17.02.04L demonstrate knowledge of regulatory requirements to repair cooktops and ranges identify codes, standards and regulations to repair cooktops and ranges

Range of variables

E-17.03-Installs cooktops and ranges

E-17.03-Installs cooktops and ranges
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-17.03.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-17.03.02P identify and lay out location of installation location of installation is identified and laid out according to codes and jurisdictional regulations
E-17.03.03P cut out opening opening is cut out according to manufacturers’ specifications
E-17.03.04P reinforce structure structure is reinforced to support cooktops and ranges according to manufacturers' specifications
E-17.03.05P insert, secure and seal cooktops and ranges cooktops and ranges are inserted, secured and sealed according to manufacturers’ specifications, codes and jurisdictional regulations
E-17.03.06P connect supply systems supply systems are connected to cooktops and ranges according to manufacturers' specifications, codes and jurisdictional regulations
E-17.03.07P install ducting and venting ducting and venting are installed to cooktops and ranges according to manufacturers' specifications, codes and jurisdictional regulations
E-17.03.08P perform tests tests are performed according to requirements
E-17.03.09P verify operation operation is verified according to manufacturers' specifications by cycling cooktops and ranges
E-17.03.10P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Skills
Knowledge Learning Outcomes Learning Objectives
E-17.03.01L demonstrate knowledge of cooktops and ranges, their components, characteristics and applications identify terminology associated with cooktops and ranges
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
describe system operation
E-17.03.02L demonstrate knowledge of procedures to install cooktops and ranges identify tools and testing equipment used to install cooktops and ranges, and describe their procedures for use
describe procedures to install cooktops and ranges
describe sequence of operations to perform installation
describe procedures to perform tests
E-17.03.03L demonstrate knowledge of certification requirements to install cooktops and ranges identify certification requirements to install cooktops and ranges
E-17.03.04L demonstrate knowledge of regulatory requirements to install cooktops and ranges identify codes, standards and regulations to install cooktops and ranges

Range of variables

Task E-18 Services refrigerators and ice makers

Task descriptor

Recreation vehicle service technicians service refrigerators and ice makers to ensure product performance. Regular maintenance of refrigerators and ice makers is required. Recreation vehicle service technicians repair refrigerators and ice makers to restore products to working condition. New refrigerators and ice makers may be installed to replace, retrofit or as new installs requested by customers.

E-18.01-Maintains refrigerators and ice makers

E-18.01-Maintains refrigerators and ice makers
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-18.01.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-18.01.02P test operation of refrigerators and ice makers operation of refrigerators and ice makers is tested according to manufacturers' specifications
E-18.01.03P turn off and disconnect supply systems supply systems are turned off and disconnected according to manufacturers' specifications, codes and jurisdictional regulations
E-18.01.04P measure and calibrate gas pressure gas pressure is measured and calibrated according to requirements using tools and testing equipment
E-18.01.05P measure AC and DC power supplies AC and DC power supplies are measured according to manufacturers' specifications, codes and jurisdictional regulations using tools and testing equipment
E-18.01.06P clean and adjust refrigerator and ice maker components refrigerator and ice maker components are cleaned and adjusted according to manufacturers' specifications
E-18.01.07P identify worn and damaged refrigerator and ice maker components worn and damaged refrigerator and ice maker components are identified to recommend replacement or repair
E-18.01.08P perform tests tests are performed according to requirements
E-18.01.09P reinstall refrigerator and ice maker components refrigerator and ice maker components are reinstalled according to requirements
E-18.01.10P verify refrigerator and ice maker operation refrigerator and ice maker operation is verified according to requirements
E-18.01.11P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-18.01.01L demonstrate knowledge of refrigerators and ice makers, their components, characteristics and applications identify terminology associated with refrigerators and ice makers
identify types of refrigerators and ice makers, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify refrigerator and ice maker components, and describe their characteristics, applications and operation
identify cooling unit components, and describe their characteristics and applications
E-18.01.02L demonstrate knowledge of procedures to maintain refrigerators and ice makers identify tools and testing equipment used to maintain refrigerators and ice makers, and describe their procedures for use
describe procedures to maintain refrigerators and ice makers
describe sequence of operations to perform maintenance
describe procedures to perform tests
E-18.01.03L demonstrate knowledge of certification requirements to maintain refrigerators and ice makers identify certification requirements to maintain refrigerators and ice makers
E-18.01.04L demonstrate knowledge of regulatory requirements to maintain refrigerators and ice makers identify codes, standards and regulations to maintain refrigerators and ice makers

Range of variables

E-18.02-Repairs refrigerators and ice makers

E-18.02-Repairs refrigerators and ice makers
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-18.02.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-18.02.02P disconnect supply systems supply systems to refrigerator and ice maker are disconnected according to manufacturers' specifications, codes and jurisdictional regulations
E-18.02.03P add and modify venting venting is added and modified according to manufacturers' specifications to ensure adequate air flow
E-18.02.04P adjust electrodes electrodes are adjusted according to manufacturers' specifications to ensure spark gap and ground
E-18.02.05P replace refrigerators, ice makers and their defective components refrigerators, ice makers and their defective components are replaced according to manufacturers' specifications
E-18.02.06P test operation operation of refrigerators and ice makers is tested according to manufacturers' specifications
E-18.02.07P perform tests tests are performed according to requirements
E-18.02.08P verify repair of refrigerator and ice maker repair is verified by testing refrigerator and ice maker operation according to manufacturers' specifications
E-18.02.09P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-18.02.01L demonstrate knowledge of refrigerators and ice makers, their components characteristics and applications identify terminology associated with refrigerators and ice makers
identify types of refrigerators and ice makers, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify refrigerator and ice maker components, and describe their characteristics, applications and operation
identify cooling unit components, and describe their characteristics and applications
E-18.02.02L demonstrate knowledge of procedures to repair refrigerators and ice makers identify tools and testing equipment used to repair refrigerators and ice makers, and describe their procedures for use
describe procedures to repair refrigerators and ice makers
describe sequence of operations to perform repairs
describe procedures to perform tests
E-18.02.03L demonstrate knowledge of certification requirements to repair refrigerators and ice makers identify certification requirements to repair refrigerators and ice makers
E-18.02.04L demonstrate knowledge of regulatory requirements to repair refrigerators and ice makers identify codes, standards and regulations to repair refrigerators and ice makers

Range of variables

E-18.03-Installs refrigerators and ice makers

E-18.03-Installs refrigerators and ice makers
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-18.03.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-18.03.02P identify and lay out location of installation location of installation is identified and laid out according to manufacturers' specifications, codes and jurisdictional regulations
E-18.03.03P cut out opening opening is cut out according to manufacturers’ specifications
E-18.03.04P reinforce structure structure is reinforced to support refrigerators and ice makers according to manufacturers' specifications
E-18.03.05P insert, secure and seal refrigerators and ice makers refrigerators and ice makers are inserted, secured and sealed according to manufacturers’ specifications, codes and jurisdictional regulations
E-18.03.06P connect supply systems supply systems are connected to refrigerators and ice makers according to manufacturers' specifications, codes and jurisdictional regulations
E-18.03.07P install venting venting is installed to refrigerators and ice makers according to manufacturers' specifications, codes and jurisdictional regulations
E-18.03.08P perform tests tests are performed according to requirements
E-18.03.09P verify operation operation is verified according to manufacturers' specifications by cycling refrigerators and ice makers
E-18.03.10P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-18.03.01L demonstrate knowledge of refrigerators and ice makers, their components characteristics and applications identify terminology associated with refrigerators and ice makers
identify types of refrigerators and ice makers, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify refrigerator and ice maker components, and describe their characteristics, applications and operation
identify cooling unit components, and describe their characteristics and applications
E-18.03.02L demonstrate knowledge of procedures to repair refrigerators and ice makers identify tools and testing equipment used to repair refrigerators and ice makers, and describe their procedures for use
describe procedures to repair refrigerators and ice makers
describe sequence of operations to perform repairs
describe procedures to perform tests
E-18.03.03L demonstrate knowledge of certification requirements to repair refrigerators and ice makers identify certification requirements to repair refrigerators and ice makers
E-18.03.04L demonstrate knowledge of regulatory requirements to repair refrigerators and ice makers identify codes, standards and regulations to repair refrigerators and ice makers

Range of variables

Task E-19 Services air conditioners and heat pumps

Task descriptor

Recreation vehicle service technicians service air conditioners and heat pumps to ensure product performance. Regular maintenance of air conditioners and heat pumps is required. Recreation vehicle service technicians repair air conditioners and heat pumps to restore products to working condition. New air conditioners and heat pumps may be installed to replace, retrofit or as new installs requested by customers.

E-19.01-Maintains air conditioners and heat pumps

E-19.01-Maintains air conditioners and heat pumps
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-19.01.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-19.01.02P test operation of air conditioners and heat pump systems operation of air conditioners and heat pump systems is tested according to requirements using tools and testing equipment
E-19.01.03P turn off and disconnect supply systems supply systems are turned off and disconnected according to manufacturers' specifications, codes and jurisdictional regulations
E-19.01.04P clean cooling coils, and condenser and evaporator fins cooling coils, and condenser and evaporator fins are cleaned of debris and foreign objects
E-19.01.05P clean return air filters return air filters are cleaned to ensure adequate air flow
E-19.01.06P reconnect and turn on supply systems supply systems are reconnected and turned on according to manufacturers' specifications, codes and jurisdictional regulations
E-19.01.07P identify worn and damaged components worn and damaged components are identified to recommend replacement or repair
E-19.01.08P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-19.01.01L demonstrate knowledge of air conditioners and heat pumps, their components, characteristics and applications identify terminology associated with air conditioners and heat pumps
identify types of air conditioning systems, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
describe system and product operation
E-19.01.02L demonstrate knowledge of procedures to maintain air conditioners and heat pumps identify tools and testing equipment used to maintain air conditioners and heat pumps, and describe their procedures for use
describe procedures to maintain air conditioners and heat pumps
describe sequence of operations to perform maintenance

Range of variables

E-19.02-Repairs air conditioners and heat pumps

E-19.02-Repairs air conditioners and heat pumps
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-19.02.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-19.02.02P disconnect supply systems and discharge capacitors supply systems are disconnected and capacitors discharged according to manufacturers' specifications, codes and jurisdictional regulations
E-19.02.03P add and modify venting and ducting venting and ducting is added and modified to ensure adequate air flow according to manufacturers' specifications
E-19.02.04P replace air conditioners and heat pumps, and their components air conditioners and heat pumps, and their components are replaced according to manufacturers' specifications
E-19.02.05P verify repair of air conditioners and heat pumps repair is verified by testing air conditioners and heat pump operation using tools and testing equipment
E-19.02.06P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-19.02.01L demonstrate knowledge of air conditioners and heat pumps, their components, characteristics and applications identify terminology associated with air conditioners and heat pumps
identify types of air conditioning systems, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
E-19.02.02L demonstrate knowledge of procedures to repair air conditioners and heat pumps identify tools and testing equipment used to repair air conditioners and heat pumps, and describe their procedures for use
describe procedures to repair air conditioners and heat pumps
describe sequence of operations to perform repairs

Range of variables

E-19.03-Installs air conditioners and heat pumps

E-19.03-Installs air conditioners and heat pumps
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-19.03.01P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-19.03.02P identify and lay out location of installation location of installation is identified and laid out according to manufacturers' specifications, codes and jurisdictional regulations
E-19.03.03P cut out opening opening is cut out according to manufacturers’ specifications
E-19.03.04P reinforce structure structure is reinforced to support air conditioners and heat pumps according to manufacturers' specifications
E-19.03.05P insert, secure and seal air conditioners and heat pumps air conditioners and heat pumps are inserted, secured and sealed according to manufacturers’ specifications
E-19.03.06P connect supply systems supply systems are connected to air conditioners and heat pumps according to manufacturers' specifications, codes and jurisdictional regulations
E-19.03.07P install venting and ducting venting and ducting are installed to air conditioners and heat pumps according to manufacturers' specifications
E-19.03.08P install and wire thermostats thermostats are installed and wired according to manufacturers' specifications
E-19.03.09P verify operation operation is verified according to manufacturers' specificationsby cycling air conditioners and heat pumps using tools and testing equipment
E-19.03.10P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-19.03.01L demonstrate knowledge of air conditioners and heat pumps, their components, characteristics and applications identify terminology associated with air conditioners and heat pumps
identify types of air conditioning systems, and describe their characteristics and applications
identify components, and describe their characteristics, applications and operation
identify system requirements, and describe their characteristics and applications
identify supply systems, and describe their characteristics and applications
E-19.03.02L demonstrate knowledge of procedures to install air conditioners and heat pumps identify tools and testing equipment used to install air conditioners and heat pumps, and describe their procedures for use
describe procedures to install air conditioners and heat pumps
describe sequence of operations to perform installations

Range of variables

Task E-20 Services consumer products

Task descriptor

Recreation vehicle service technicians service consumer products to ensure product performance. They repair consumer products to restore them to working condition. Consumer products are defined as accessories, add-ons and options including entertainment, safety, convenience and navigation products. Some consumer products cannot be repaired and are only replaced. New consumer products are also installed at the customers’ request.

E-20.01-Replaces consumer products

E-20.01-Replaces consumer products
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-20.01.01P select consumer products consumer products are selected according to work order
E-20.01.02P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-20.01.03P verify supply systems supply systems are verified for product operation
E-20.01.04P replace components components are replaced according to manufacturers' specifications
E-20.01.05P modify interior and exterior components interior and exterior components are modified according to consumer product manufacturers' specifications
E-20.01.06P exchange and secure product product is exchanged and secured according to manufacturers’ specifications
E-20.01.07P verify operation operation of consumer product is verified according to manufacturers' specifications
E-20.01.08P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-20.01.01L demonstrate knowledge of consumer products, their characteristics, applications and operation identify terminology associated with consumer products
identify consumer products, and describe their characteristics, applications and operation
identify supply systems, and describe their characteristics and applications
identify system requirements, and describe their characteristics and applications
E-20.01.02L demonstrate knowledge of procedures to repair consumer products identify tools and testing equipment used to repair consumer products, and describe their procedures for use
describe procedures to repair consumer products
describe sequence of operations to perform repairs
E-20.01.03L demonstrate knowledge of training and certification requirements to repair consumer products identify training and certification requirements to repair consumer products
E-20.01.04L demonstrate knowledge of regulatory requirements to repair consumer products identify codes, standards and regulations to repair consumer products

Range of variables

E-20.02-Installs consumer products

E-20.02-Installs consumer products
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV yes yes yes yes yes yes ND NV ND
Skills
Reference code Performance Criteria Evidence of Attainment
E-20.02.01P select consumer products consumer products are selected according to work order
E-20.02.02P select and use tools and testing equipment tools and testing equipment are selected and used according to job task
E-20.02.03P identify and lay out location of installation location of installation is identified and laid out according to manufacturers' specifications, codes and jurisdictional regulations
E-20.02.04P cut out opening opening is cut out according to manufacturers’ specifications
E-20.02.05P insert, secure and seal consumer products consumer products are inserted, secured and sealed according to manufacturers’ specifications, codes and jurisdictional regulations
E-20.02.06P connect consumer products consumer products are connected by installing components in RV according to manufacturers’ specifications, codes and jurisdictional regulations
E-20.02.07P perform tests tests are performed according to requirements
E-20.02.08P verify operation of consumer products operation of consumer products is verified according to manufacturers' specifications
E-20.02.09P document work work is documented according to company policies, procedures and jurisdictional regulations

Range of variables

Knowledge
Reference code Learning Outcomes Learning Objectives
E-20.02.01L demonstrate knowledge of consumer products identify terminology associated with consumer products
identify types of consumer products, and describe their characteristics and applications
E-20.02.02L demonstrate knowledge of procedures to install consumer products identify tools and testing equipment used to install consumer products, and describe their procedures for use
describe procedures to install consumer products
describe procedures to perform tests
E-20.02.03L demonstrate knowledge of training and certification to install consumer products identify training and certification to install consumer products
E-20.02.04L demonstrate knowledge of regulatory requirements to install consumer products identify codes, standards and regulations to install consumer products

Range of variables