Appendix A - Acronyms

A/C
air conditioning
AHJ
authorities having jurisdiction
AVR
amperage, voltage, resistance
CASL
Canada’s Anti-Spam Legislation
CCDA
Canadian Council of Directors of Apprenticeship
COD
cash on delivery
DNCL
Do Not Call List
ETA
estimated time of arrival
EV
electric vehicles
FIFO
first in/first out
FOB
free on board or freight on board – origin/destination
FOIP
Freedom of Information and Privacy
FSA
field service action
GAAP
general accepted accounting principles
ID
inside diameters
ISO
International Organization for Standardization
LIFO
last in/first out
MSRP
manufacturer’s suggested retail price
OD
outside diameters
OEM
original equipment manufacturer
OH&S
Occupational Health and Safety
PIP
product improvement program
PO
purchase order
POS
point of sale
PPE
personal protective equipment
RGA/RMA
return goods/material authorization
ROA
received on account
RV
recreational vehicle
SDS
safety data sheet
SOP
standard operating procedures
TDG
transportation of dangerous goods
TSB
technical service bulletins
VIN
vehicle identification number
VPN
virtual private networks
WHMIS
Workplace Hazardous Materials Information System