Table of Contents
Task A-1 Maintains safe and healthy workplace
Task Descriptor
Oil heat system technicians must be able to recognize hazards and protect themselves and others. They must also protect property and the environment. They must participate in ensuring a healthy and inclusive workplace.
A-1.01 - Maintains clean and safe work environment
A-1.01 - Maintains clean and safe work environment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-1.01.01P |
recognize workplace hazards |
workplace hazards are recognized according to hazard assessment |
| A-1.01.02P |
recognize and report unsafe conditions |
unsafe conditions are recognized and reported according to company policies and procedures, and jurisdictional regulations so that they may be rectified |
| A-1.01.03P |
maintain clean and tidy workplace |
clean and tidy workplace is maintained to avoid injuries to self and others |
| A-1.01.04P |
manage hazardous materials |
hazardous materials are managed according to company policies and procedures, and safe work practices and regulations |
Range of Variables (include, but not limited to)
- hazards: electrical shock, confined spaces, fire, asbestos, silica fibre, heavy lifting, oil spills, sharp edges, flying debris, weather, extreme working temperatures, power lines, excavations, excessive loads, equipment damage, uneven ground, slippery surfaces
- hazardous materials: combustible materials, biological contaminants (i.e., mould, bacteria), carcinogenic products, toxic products, corrosive chemicals, batteries
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-1.01.01L |
demonstrate knowledge of maintaining clean and safe work environment
- identify workplace hazards
- describe procedures to maintain safe work environment
- describe procedures to recognize and rectify potential dangers related to workplace hazards
|
| A-1.01.02L |
demonstrate knowledge of training and certification requirements to maintain clean and safe work environment
- identify training and certification requirements to maintain clean and safe work environment
|
| A-1.01.03L |
demonstrate knowledge of regulatory requirements pertaining to workplace health and safety
- identify and interpret codes, standards and regulations pertaining to workplace health and safety
|
| A-1.01.04L |
demonstrate knowledge of sustainability and environmental stewardship practices
- identify practices that contribute to environmental protection
|
Range of Variables (include, but not limited to)
- hazards: electrical shock, confined spaces, fire, asbestos, silica fibre, heavy lifting, oil spills, sharp edges, flying debris, weather, extreme working temperatures, power lines, excavations, excessive loads, equipment damage, uneven ground, slippery surfaces
A-1.02 - Uses personal protective equipment (PPE) and safety equipment
A-1.02 - Uses personal protective equipment (PPE) and safety equipment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-1.02.01P |
inspect and identify expired, defective or damaged PPE and safety equipment |
expired, defective or damaged PPE is identified, removed from service, repaired, replaced and recertified according to company policies and procedures, and jurisdictional regulations |
| A-1.02.02P |
select, wear and ensure proper fit of PPE |
PPE is selected, worn and fitted according to task, site and company policies and procedures, manufacturers’ specifications and jurisdictional regulations |
| A-1.02.03P |
locate and use safety equipment |
safety equipment is located and used according to job requirements, hazard assessments, manufacturers’ specifications and jurisdictional regulations |
| A-1.02.04P |
maintain PPE and safety equipment |
PPE and safety equipment are maintained according to manufacturers’ specifications |
| A-1.02.05P |
store PPE and safety equipment |
PPE and safety equipment are stored according to manufacturers’ specifications, and company policies and procedures |
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-1.02.01L |
demonstrate knowledge of PPE and safety equipment, their characteristics, applications, maintenance and procedures for use
- identify types of PPE and safety equipment, and describe their characteristics and applications
- interpret information pertaining to PPE and safety equipment found in specifications
- describe procedures to use PPE and safety equipment
- describe procedures to maintain and store PPE and safety equipment
|
| A-1.02.02L |
demonstrate knowledge of training and certification requirements to use PPE and safety equipment
- identify training and certification requirements to use PPE and safety equipment
|
| A-1.02.03L |
demonstrate knowledge of regulatory requirements pertaining to PPE and safety equipment
- identify standards and regulations pertaining to PPE and safety equipment
|
| A-1.02.04L |
demonstrate knowledge of sustainability and environmental stewardship practices
- identify practices that contribute to environmental protection
|
A-1.03 - Participates in healthy and respectful work environment
A-1.03 - Participates in healthy and respectful work environment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-1.03.01P |
perform self-assessment of physical and mental health |
self-assessment of physical and mental health is performed, and signs and symptoms of fatigue and stress are identified |
| A-1.03.02P |
identify supports and resources for personal mental health |
supports and resources for personal mental health are identified |
| A-1.03.03P |
identify techniques to manage health and wellness |
techniques to manage health and wellness are identified |
| A-1.03.04P |
assess personal job satisfaction |
personal job satisfaction is assessed, and concerns are discussed with management |
| A-1.03.05P |
create plan to manage work-life balance |
plan is created to manage work-life balance and discussed with supervisors |
| A-1.03.06P |
support and promote anti-harassment and anti-discrimination practices in workplace |
workplace is harassment and discrimination-free |
Range of Variables (include, but not limited to)
- supports and resources: professional networks and associations, collaboration with colleagues and community members, counselling, mentoring, peer support groups
- techniques to manage health and wellness: practicing techniques for remaining physically, mentally and emotionally “fit for work”; managing personal and work life; recognizing effects and consequences of alcohol and drugs before, during and after work; using personal hygiene habits
- personal job satisfaction: financial, hours, flexibility, supports, working conditions
- harassment: as defined by the Canadian and jurisdictional Human Rights Commissions
- discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-1.03.01L |
demonstrate knowledge of personal health and well-being
- describe how personal health and well-being impacts professional practice and healthy work environments
- identify and describe physical and emotional requirements of trade
- identify workplace stressors
- describe elements of healthy organizational cultures and importance of sense of collaboration and community
- identify behaviours that affect physical and mental health
|
| A-1.03.02L |
demonstrate knowledge of techniques to manage health and wellness
- describe stress and time management techniques
- describe techniques to manage health and wellness
|
| A-1.03.03L |
demonstrate knowledge of professionalism and professional ethics
- identify characteristics and purpose of professionalism and professional ethics
- describe factors that impact professionalism
- identify elements of codes of ethics, codes of conduct and other professional standards, and describe their characteristics and applications
|
| A-1.03.04L |
demonstrate knowledge of value of diversity, equity, inclusion and belonging in workplace
- define diversity and differences between individuals
- define equity and importance of individual’s access to opportunities and resources
- define inclusion and creation of respectful work environments
- identify communication that constitutes harassment and discrimination
|
Range of Variables (include, but not limited to)
- behaviours: diet, fitness, sleep, managing stress and emotions
- techniques to manage health and wellness: practicing techniques for remaining physically, mentally and emotionally “fit for work”; managing personal and work life; recognizing effects and consequences of alcohol and drugs before, during and after work; using personal hygiene habits
- professional ethics: are personal and/or corporate standards of behavior expected by professionals, values and guiding principles to guide individuals in performing job functions
- factors: presentation of self (appearance, hygiene), communication (verbal, written, body language, social media profile), conduct
- elements of codes of ethics, codes of conduct and other professional standards: professional obligations; how to engage in the practice in a professional way to signal accountability to the public, maintain public trust and credibility of the profession; define misconduct; support and promote anti-harassment and anti-discrimination practices
- harassment: as defined by the Canadian and jurisdictional Human Rights Commissions
- discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws
Task A-2 Uses tools and equipment
Task Descriptor
The use of tools and equipment is important to oil heat system technicians in order to properly perform their tasks. Using, maintaining and storing tools properly increases efficiency, productivity, safety and quality of work.
A-2.01 - Uses hand tools
A-2.01 - Uses hand tools
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.01.01P |
select hand tools |
hand tools are selected according to task |
| A-2.01.02P |
inspect hand tools |
hand tools are inspected, and damaged or worn hand tools are removed from service |
| A-2.01.03P |
maintain hand tools |
hand tools are maintained according to manufacturers’ specifications |
| A-2.01.04P |
organize hand tools |
hand tools are organized according to industry best practices |
| A-2.01.05P |
store hand tools |
hand tools are stored according to industry best practices |
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-2.01.01L |
demonstrate knowledge of hand tools, their characteristics, applications, maintenance and procedures for use
- identify hazards and describe safe work practices pertaining to use of hand tools
- identify types of hand tools and describe their characteristics and applications
- describe procedures to inspect, use, maintain, organize and store hand tools
|
A-2.02 - Uses power tools
A-2.02 - Uses power tools
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yes |
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yes |
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yes |
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.02.01P |
select power tools |
power tools are selected according to task |
| A-2.02.02P |
inspect power tools |
power tools are inspected, and damaged or worn power tools are identified and removed from service |
| A-2.02.03P |
inspect power tool parts |
power tool parts are inspected, and defects, faults and wear are identified and corrected |
| A-2.02.04P |
maintain power tools |
power tools are maintained according to manufacturers’ specifications to ensure safe operation |
| A-2.02.05P |
organize power tools |
power tools are organized according to industry best practices |
| A-2.02.06P |
store power tools |
power tools are stored according to manufacturers’ specifications and industry best practices |
Range of Variables (include, but not limited to)
- power tool parts: cutting blades, bits, dies, drill chucks
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-2.02.01L |
demonstrate knowledge of power tools, their parts, characteristics, applications, maintenance and procedures for use
- identify hazards and describe safe work practices pertaining to use of power tools
- identify types of power tools and their parts, and describe their characteristics and applications
- describe procedures to inspect, use, maintain, organize and store power tools
|
| A-2.02.02L |
demonstrate knowledge of training and certification requirements to use power tools
- identify training and certification requirements to use power tools
|
Range of Variables (include, but not limited to)
- power tool parts: cutting blades, bits, dies, drill chucks
A-2.03 - Uses powder-actuated tools
A-2.03 - Uses powder-actuated tools
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.03.01P |
select powder-actuated tools |
powder-actuated tools are selected according to task |
| A-2.03.02P |
inspect powder-actuated tools |
powder-actuated tools are inspected, and damaged or worn powder-actuated tools are identified and removed from service |
| A-2.03.03P |
maintain powder-actuated tools |
powder-actuated tools are maintained according to manufacturers’ specifications |
| A-2.03.04P |
organize powder-actuated tools |
powder-actuated tools are organized according to industry best practices |
| A-2.03.05P |
store powder-actuated tools |
powder-actuated tools are stored according to manufacturers’ specifications and industry best practices |
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-2.03.01L |
demonstrate knowledge of powder-actuated tools, their characteristics, applications, maintenance and procedures for use
- identify hazards and describe safe work practices pertaining to use of powder-actuated tools
- identify types of powder-actuated tools and describe their characteristics and applications
- describe operating principles of powder-actuated tools
- identify types of boosters and loads, and describe their characteristics and applications
- describe procedures to inspect, use, maintain, organize and store powder-actuated tools
|
| A-2.03.02L |
demonstrate knowledge of training and certification requirements to use powder-actuated tools
- identify training and certification requirements to use powder-actuated tools
|
| A-2.03.03L |
demonstrate knowledge of regulatory requirements pertaining to powder-actuated tools
- identify codes, standards and regulations pertaining to powder-actuated tools
|
A-2.04 - Uses measuring and testing equipment
A-2.04 - Uses measuring and testing equipment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.04.01P |
select measuring and testing equipment |
measuring and testing equipment are selected according to task |
| A-2.04.02P |
perform basic calculations |
basic calculations are performed according to task |
| A-2.04.03P |
convert between imperial and metric measurements |
conversions between imperial and metric measurements are performed |
| A-2.04.04P |
interpret measurements |
measurements are interpreted |
| A-2.04.05P |
inspect measuring and testing equipment |
measuring and testing equipment are inspected, and damaged or worn measuring and testing equipment are identified and removed from service |
| A-2.04.06P |
maintain measuring and testing equipment |
measuring and testing equipment are maintained according to manufacturers’ specifications |
| A-2.04.07P |
verify calibration of measuring and testing equipment |
calibration of measuring and testing equipment is verified after third-party calibration |
| A-2.04.08P |
organize measuring and testing equipment |
measuring and testing equipment are organized according to industry best practices |
| A-2.04.09P |
store measuring and testing equipment |
measuring and testing equipment are stored in clean and dry location according to manufacturers’ specifications and industry best practices |
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-2.04.01L |
demonstrate knowledge of measuring and testing equipment, their characteristics, applications, maintenance and procedures for use
- identify hazards and describe safe work practices pertaining to use of measuring and testing equipment
- identify types of measuring and testing equipment and describe their characteristics and applications
- describe operating principles of measuring and testing equipment
- describe procedures to inspect, use, maintain, organize and store measuring and testing equipment
|
| A-2.04.02L |
demonstrate knowledge of performing calculations and interpreting measurements
- describe procedures to perform basic calculations
- describe procedures to interpret measurements
- describe imperial and metric systems of measurements and how to perform conversions
|
| A-2.04.03L |
demonstrate knowledge of regulatory requirements pertaining to measuring and testing equipment
- identify codes, standards and regulations pertaining to measuring and testing equipment
|
| A-2.04.04L |
demonstrate knowledge of sustainability and environmental stewardship practices
- identify practices that contribute to environmental protection
|
A-2.05 - Uses hoisting, rigging and lifting equipment
A-2.05 - Uses hoisting, rigging and lifting equipment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.05.01P |
select and use hoisting, rigging and lifting equipment |
hoisting, rigging and lifting equipment are selected and used according to task and factors |
| A-2.05.02P |
inspect chains, straps and slings |
chains, straps and slings are inspected, and worn or damaged equipment is removed from service |
| A-2.05.03P |
identify hazards |
hazards are identified according to hazard risk assessment |
| A-2.05.04P |
verify load size and parameters |
load size and parameters are verified according to job and manufacturers’ specifications |
| A-2.05.05P |
identify safe lifting locations or points |
safe lifting locations or points are identified |
| A-2.05.06P |
guide and position loads |
loads are guided and positioned using tag lines |
| A-2.05.07P |
rig loads |
loads are rigged according to rigging procedures, factors, manufacturers’ specifications and jurisdictional regulations to ensure safety |
| A-2.05.08P |
communicate with equipment operators |
equipment operators are communicated with using approved communication methods |
| A-2.05.09P |
maintain hoisting, rigging and lifting equipment |
hoisting, rigging and lifting equipment are maintained according to manufacturers’ specifications |
| A-2.05.10P |
store hoisting, rigging and lifting equipment |
hoisting, rigging and lifting equipment are stored according to manufacturers’ specifications and industry best practices |
Range of Variables (include, but not limited to)
- factors (when selecting): load characteristics, environment, safety, distance to be travelled, obstacles
- factors (when rigging): load characteristics, equipment and accessories, environmental factors, anchor points, sling angles
- communication methods: hand signals, electronic communications, audible/visual
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-2.05.01L |
demonstrate knowledge of hoisting, rigging and lifting equipment, their accessories, characteristics, applications, maintenance and procedures for use
- identify types of hoisting, rigging and lifting equipment and their accessories, and describe their characteristics and applications
- describe operating principles of hoisting, rigging and lifting equipment
- interpret information pertaining to hoisting, rigging and lifting equipment found in specifications
- identify hazards, and describe safe work practices pertaining to use of hoisting, rigging and lifting equipment
- identify factors to consider when selecting hoisting, rigging and lifting equipment
- describe procedures to inspect, use, maintain and store hoisting, rigging and lifting equipment
|
| A-2.05.02L |
demonstrate knowledge of procedures and techniques used to perform hoisting, rigging and lifting operations
- describe procedures to rig and secure a load (material and equipment) for lifting and hoisting
- describe procedures to perform lift
- describe procedures to perform calculations to determine weight of load
- identify types of knots, hitches, splices and bends, and describe their applications and associated procedures
- identify and interpret communication methods used during hoisting, rigging and lifting, and describe their associated procedures
- describe procedures to ensure work area is safe for lifting
|
| A-2.05.03L |
demonstrate knowledge of training and certification requirements pertaining to hoisting, rigging and lifting
- identify training and certification requirements pertaining to hoisting, rigging and lifting
|
| A-2.05.04L |
demonstrate knowledge of regulatory requirements pertaining to hoisting, rigging and lifting equipment
- identify codes, standards and regulations pertaining to hoisting, rigging and lifting equipment
|
Range of Variables (include, but not limited to)
- procedures to perform lift: load determination, communication methods, pre-lift checks, placement of load, post-lift inspection
- communication methods: hand signals, electronic communications, audible/visual
- procedures to ensure work area is safe for lifting: supervision of lift, securing work area, communication
A-2.06 - Uses access equipment
A-2.06 - Uses access equipment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.06.01P |
select and use access equipment |
access equipment is selected and used within operating limitations according to task, site conditions, jurisdictional regulations, manufacturers’ specifications and certification requirements |
| A-2.06.02P |
inspect and document pre-use condition of access equipment |
access equipment is inspected, and pre-use condition documentation is completed |
| A-2.06.03P |
identify hazards when erecting ladders and scaffolding |
hazards are identified when erecting ladders and scaffolding, and mitigated |
| A-2.06.04P |
erect, secure, level and dismantle access equipment |
access equipment is erected, secured, levelled and dismantled according to jurisdictional regulations, and company policies and procedures |
| A-2.06.05P |
inspect access equipment |
access equipment is inspected, and worn, damaged or uncertified access equipment is removed from service |
| A-2.06.06P |
maintain access equipment |
access equipment is maintained according to manufacturers’ specifications and industry best practices |
| A-2.06.07P |
store access equipment |
access equipment is stored according to company polices and procedures, manufacturers’ specifications and industry best practices |
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-2.06.01L |
demonstrate knowledge of access equipment, their characteristics, applications, maintenance and procedures for use
- identify types of access equipment and describe their characteristics and applications
- identify hazards and describe safe work practices pertaining to use of access equipment
- describe operating principles of access equipment
- interpret information pertaining to access equipment found in manufacturers’ specifications
- describe procedures to inspect, use, maintain and store access equipment
|
| A-2.06.02L |
demonstrate knowledge of training and certification requirements to use access equipment
- identify training and certification requirements to use access equipment
|
| A-2.06.03L |
demonstrate knowledge of regulatory requirements pertaining to access equipment
- identify codes, standards and regulations pertaining to access equipment
|
A-2.07 - Uses soldering, flaring and threading equipment
A-2.07 - Uses soldering, flaring and threading equipment
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QC |
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MB |
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AB |
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yes |
NV |
NV |
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yes |
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.07.01P |
select soldering, flaring and threading equipment |
soldering, flaring and threading equipment are selected according to task |
| A-2.07.02P |
inspect soldering, flaring and threading equipment |
soldering, flaring and threading equipment are inspected, and worn, damaged or uncertified soldering, flaring and threading equipment is removed from service |
| A-2.07.03P |
set up, adjust and shut down soldering, flaring and threading equipment |
soldering, flaring and threading equipment are set up, adjusted and shut down according to manufacturers’ specifications and industry best practices |
| A-2.07.04P |
identify flammable materials |
flammable materials are identified |
| A-2.07.05P |
match material to specific component to be soldered, flared and threaded |
material is matched to specific component to be soldered, flared and threaded according to task |
| A-2.07.06P |
organize soldering, flaring and threading equipment |
soldering, flaring and threading equipment are organized |
| A-2.07.07P |
maintain soldering, flaring and threading equipment |
soldering, flaring and threading equipment are maintained according to manufacturers’ specifications and industry best practices |
| A-2.07.08P |
store soldering, flaring and threading equipment |
soldering, flaring and threading equipment are stored in clean and dry location according to company polices and procedures, manufacturers’ specifications and industry best practices |
Range of Variables (include, but not limited to)
- materials: alloys, fluxes
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-2.07.01L |
demonstrate knowledge of soldering, flaring and threading equipment, their characteristics, applications, maintenance and procedures for use
- identify types of soldering, flaring and threading equipment and describe their characteristics and applications
- identify types of materials used to solder, and describe their applications and procedures for use
- describe ventilation requirements when using soldering, flaring and threading equipment
- identify hazards and describe safe work practices pertaining to use of soldering, flaring and threading equipment
- describe operating principles of soldering, flaring and threading equipment
- interpret information pertaining to soldering, flaring and threading equipment found in manufacturers’ specifications
- describe procedures to inspect, use, maintain and store soldering, flaring and threading equipment
- describe procedures to set up, adjust and shut down soldering, flaring and threading equipment
|
Range of Variables (include, but not limited to)
- materials: alloys, fluxes
Task A-3 Organizes work
Task Descriptor
Oil heat system technicians organize their work to complete their tasks safely, efficiently and productively.
A-3.01 - Interprets drawings, codes and documentation
A-3.01 - Interprets drawings, codes and documentation
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.01.01P |
select and use drawing instruments |
drawing instruments are selected and used according to task |
| A-3.01.02P |
determine equipment specifications |
equipment specifications are determined according to specifications and drawings |
| A-3.01.03P |
determine equipment required |
equipment required is determined according to design specifications and drawings |
| A-3.01.04P |
scale drawings |
drawings are scaled for placement of equipment and accessories, coring of holes and location of utilities |
| A-3.01.05P |
scale imperial and metric measurements |
imperial and metric measurements are scaled |
| A-3.01.06P |
locate and interpret information in drawings, codes, standards, regulations and documentation |
information in drawings, codes, standards, regulations and documentation are located and interpreted |
Range of Variables (include, but not limited to)
- equipment specifications: weight, size, service access locations, materials
- specifications: site, manufacturers’, engineers’, contractors’, clients’
- drawings: blueprints, shop drawings, sketches, schematics
- codes, standards and regulations: Canadian Standards Association (CSA) codes (Boiler, Pressure Vessel, and Pressure Piping Code [CSA B51], Installation Code for Oil-Burning Equipment [CSA B139 Series], Oil-Burning Equipment: General Requirements [CSA B140], Propane Storage and Handling Code [CSA B149], Installation Code for Hydronic Heating Systems [CSA B214], Installation Code for Solid Fuel Burning Appliances and Equipment [CSA B365], Manufactured Homes [CSA Z240 MH Series]); National Building Code of Canada (NBC); Canadian Electrical Code (CEC); National Plumbing Code of Canada (NPC); jurisdictional codes and regulations; National Fire Protection Association (NFPA); American National Standards Institute (ANSI); Underwriters Laboratory of Canada (ULC); Transportation of Dangerous Goods (TDG); Occupational Health and Safety (OHS); Workplace Hazardous Materials Information System (WHMIS); environmental regulations
- documentation: permits, warranties, invoices, acts
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-3.01.01L |
demonstrate knowledge of drawings, codes, standards, regulations and documentation, their characteristics and applications
- identify types of drawings, codes, standards, regulations and documentation, and describe their characteristics and applications
- identify views used on drawings
|
| A-3.01.02L |
demonstrate knowledge of procedures to interpret drawings, codes, standards, regulations and documentation
- describe procedures to locate and interpret information found on drawings, and in codes, standards, regulations and documentation
- identify and interpret common symbols and abbreviations found on drawings
- identify types of scales and describe their applications and procedures for use
- explain use of drawings and measurement scales
- describe procedures to convert between metric and imperial units of measurement
|
| A-3.01.03L |
demonstrate knowledge of sustainability and environmental stewardship practices
- identify codes, standards and regulations that contribute to environmental protection
|
Range of Variables (include, but not limited to)
- drawings: blueprints, shop drawings, sketches, schematics
- codes, standards and regulations: Canadian Standards Association (CSA) codes (Boiler, Pressure Vessel, and Pressure Piping Code [CSA B51], Installation Code for Oil-Burning Equipment [CSA B139 Series], Oil-Burning Equipment: General Requirements [CSA B140], Propane Storage and Handling Code [CSA B149], Installation Code for Hydronic Heating Systems [CSA B214], Installation Code for Solid Fuel Burning Appliances and Equipment [CSA B365], Manufactured Homes [CSA Z240 MH Series]); National Building Code of Canada (NBC); Canadian Electrical Code (CEC); National Plumbing Code of Canada (NPC); jurisdictional codes and regulations; National Fire Protection Association (NFPA); American National Standards Institute (ANSI); Underwriters Laboratory of Canada (ULC); Transportation of Dangerous Goods (TDG); Occupational Health and Safety (OHS); Workplace Hazardous Materials Information System (WHMIS); environmental regulations
- documentation: permits, warranties, invoices, acts
- views used on drawings: elevation, plan, section, detail, isometric
- information found on drawings: lines, legend, symbols and abbreviations, notes and specifications, schedules, scales
- common symbols and abbreviations found on drawings: duct, welding, electrical, piping, architectural
A-3.02 - Completes documentation
A-3.02 - Completes documentation
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.02.01P |
complete written and electronic documents |
written and electronic documents are completed according to jurisdictional regulations, and client and company policies and procedures |
| A-3.02.02P |
use documentation equipment to complete electronic documents |
documentation equipment is used to complete electronic documents |
Range of Variables (include, but not limited to)
- written and electronic documents: work orders, purchase orders, service invoices, warranties, inspection reports, environmental forms, permits, quotes, estimates
- documentation equipment: computers, digital cameras, video cameras, smartphones, tablets, laptops
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-3.02.01L |
demonstrate knowledge of written and electronic documents, their purpose, applications and use
- identify types and sources of written and electronic documents, and describe their applications
|
| A-3.02.02L |
demonstrate knowledge of procedures to complete documentation
- describe procedures to complete written and electronic documents
|
| A-3.02.03L |
demonstrate knowledge of regulatory requirements to complete documentation
- identify codes, standards and regulations pertaining to documentation
|
| A-3.02.04L |
demonstrate knowledge of sustainability and environmental stewardship practices
- identify written and electronic documents that contribute to environmental protection
|
Range of Variables (include, but not limited to)
- written and electronic documents: work orders, purchase orders, service invoices, warranties, inspection reports, environmental forms, permits, quotes, estimates
A-3.03 - Performs basic distribution layout
A-3.03 - Performs basic distribution layout
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.03.01P |
select and use tools and equipment |
tools and equipment are selected and used according to task |
| A-3.03.02P |
identify factors to determine basic distribution layout |
factors to determine basic distribution layout are identified according to calculations, drawings, and job requirements and specifications |
| A-3.03.03P |
take worksite measurements |
worksite measurements are taken for equipment and components, and their location/orientation is verified according to jurisdictional regulations and for serviceability and overall function |
| A-3.03.04P |
calculate heat loss and heat gain |
heat loss and heat gain are calculated according to task |
| A-3.03.05P |
determine location of piping and ducting |
location of piping and ducting are determined according to drawings, calculations and task |
Range of Variables (include, but not limited to)
- factors: building size and construction, application, type of appliance and components, heat loss, occupants, geographical location, wind factor
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-3.03.01L |
demonstrate knowledge of procedures to perform basic distribution layout
- identify tools and equipment used to perform basic distribution layout, and describe their procedures for use
- identify hazards, and describe safe work practices to perform basic distribution layout
- describe procedures to perform basic distribution layout
- determine factors and interpret information pertaining to layouts found on drawings and specifications
- describe procedures to take worksite measurements
- describe procedures to calculate heat loss and heat gain
- describe procedures to determine location of piping and ducting
|
| A-3.03.02L |
demonstrate knowledge of regulatory requirements pertaining to basic distribution layout
- identify codes, standards and regulations pertaining to basic distribution layout
|
Range of Variables (include, but not limited to)
- factors: building size and construction, application, type of appliance and components, heat loss, occupants, geographical location, wind factor
A-3.04 - Organizes material and components
A-3.04 - Organizes material and components
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.04.01P |
select and use tools and equipment |
tools and equipment are selected and used according to task |
| A-3.04.02P |
select material and components |
material and components are selected according to job specifications |
| A-3.04.03P |
prepare material and components |
material and components are prepared according to task |
| A-3.04.04P |
order material and components |
material and components are ordered according to job specifications |
| A-3.04.05P |
take worksite measurements |
worksite measurements are taken according to task |
| A-3.04.06P |
clean pipes and fittings |
pipes and fittings are cleaned according to industry best practices |
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-3.04.01L |
demonstrate knowledge of materials and components, their characteristics, applications and operation
- identify types of materials and components, and describe their characteristics and applications
- describe operating principles of materials and components
- interpret information pertaining to materials and components found on drawings and specifications
|
| A-3.04.02L |
demonstrate knowledge of procedures to organize materials and components
- identify tools and equipment used to organize materials and components, and describe their procedures for use
- describe procedures to select and prepare materials and components
- describe procedures to order materials and components
- describe procedures to take worksite measurements
- describe procedures to clean pipes and fittings
|
A-3.05 - Commissions appliances and components
A-3.05 - Commissions appliances and components
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.05.01P |
select and use tools and equipment |
tools and equipment are selected and used according to task |
| A-3.05.02P |
verify appliance and component operation |
appliance and component operation is verified according to testing and measurements, and manufacturers’ specifications |
| A-3.05.03P |
verify system operation |
system operation is verified by measuring system conditions according to site conditions and manufacturers’ specifications |
| A-3.05.04P |
perform system analysis |
system analysis is performed according to industry best practices and codes, standards and regulations |
| A-3.05.05P |
perform visual inspection |
visual inspection is performed to identify defects in system |
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-3.05.01L |
demonstrate knowledge of appliances and components, their characteristics, applications and operation
- identify types of appliances and components, and describe their characteristics and applications
- describe operating principles of appliances and components
- interpret information pertaining to appliances and their components found on drawings and specifications
|
| A-3.05.02L |
demonstrate knowledge of procedures to commission appliances and components
- identify tools and equipment used to commission appliances and components, and describe their procedures for use
- identify hazards, and describe safe work practices pertaining to commissioning appliances and components
- describe procedures to commission appliances and components
- describe procedures to inspect appliances and components
|
| A-3.05.03L |
demonstrate knowledge of regulatory requirements pertaining to commissioning of appliances and components
- identify codes, standards and regulations pertaining to commissioning of appliances and components
|
| A-3.05.04L |
demonstrate knowledge of sustainability and environmental stewardship practices
- identify practices that contribute to environmental protection
|
Task A-4 Maintains continuous learning
Task Descriptor
Oil heat system technicians must stay current on building science principles, sustainable and industry best practices, and learn about emerging technologies being introduced in the trade. They need to keep informed about new and changing codes and regulations, types of equipment, energy sources and materials.
A-4.01 - Upskills in new trade practices and procedures
A-4.01 - Upskills in new trade practices and procedures
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-4.01.01P |
apply continuous learning methods |
continuous learning methods are applied |
| A-4.01.02P |
develop and maintain personal and professional development plan |
personal and professional development plan is developed and maintained with established learning goals (short and long term) and time frames |
| A-4.01.03P |
identify available supports and resources for learning |
available supports and resources for learning are identified |
Range of Variables (include, but not limited to)
- continuous learning methods: actively engaging in performance review processes and taking action to address feedback; seeking out and actively participating in and embracing learning opportunities (seminars, webinars, trainings, podcasts, independent research); maintaining all required certifications and training; upgrading and maintaining computer and technology skills; sharing learning outcomes and concepts with others; transferring knowledge into practice
- supports and resources: professional networks and associations, manufacturers’ seminars, collaboration with colleagues and community members, counselling, mentoring, peer support groups, online resources, trade shows
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-4.01.01L |
demonstrate knowledge of upskilling in new trade practices and procedures
- identify continuous learning methods
- explain importance of staying current on new trade practices and procedures
- identify supports and resources for learning
|
| A-4.01.02L |
demonstrate knowledge of personal and professional development plan
- identify elements of a professional portfolio
- identify link between professionalism and continuous learning
- describe how to assess personal learning needs
- identify factors that may impact learning needs and goals
|
Range of Variables (include, but not limited to)
- continuous learning methods: actively engaging in performance review processes and taking action to address feedback; seeking out and actively participating in and embracing learning opportunities (seminars, webinars, trainings, podcasts, independent research); maintaining all required certifications and training; upgrading and maintaining computer and technology skills; sharing learning outcomes and concepts with others; transferring knowledge into practice
- supports and resources: professional networks and associations, manufacturers’ seminars, collaboration with colleagues and community members, counselling, mentoring, peer support groups, online resources, trade shows
- elements of a professional portfolio: résumé, certificates, licenses, diplomas, degrees, transcripts, marketable skills, professional accomplishments, work samples, awards, references
- factors: new technology, sector trends and practices, skills updating, legislative and regulatory changes
A-4.02 - Upskills in emerging technologies
A-4.02 - Upskills in emerging technologies
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-4.02.01P |
read information about latest advancements and emerging technologies |
information about latest advancements and emerging technologies is read to stay informed |
| A-4.02.02P |
attend seminars, webinars and information sessions |
seminars, webinars and information sessions organized by equipment manufacturers, suppliers, unions and employers are attended |
| A-4.02.03P |
share information with colleagues and management on new equipment |
information on new equipment is shared with colleagues and management, and advantages are explained |
Range of Variables (include, but not limited to)
- information: manufacturers’ literature, online resources, trade journals and magazines
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-4.02.01L |
demonstrate knowledge of upskilling in emerging technologies
- identify types of information on emerging technologies
- explain importance of staying current on emerging technologies
|
Range of Variables (include, but not limited to)
information: manufacturers’ literature, online resources, trade journals and magazines
Task A-5 Uses communication and mentoring techniques
Task Descriptor
Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring – learning workplace skills and passing them on. Because of the importance of this to the trade, this task covers the activities related to communication in the workplace and mentoring skills.
A-5.01 - Uses communication techniques
A-5.01 - Uses communication techniques
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-5.01.01P |
demonstrate communication practices with individuals or in a group |
instructions and messages are interpreted by all parties involved in communication |
| A-5.01.02P |
listen using active listening practices |
active listening practices are utilized |
| A-5.01.03P |
speak clearly using correct industry terminology to ensure understanding |
understanding of message is confirmed by both parties |
| A-5.01.04P |
receive and respond to instructions |
response to instructions indicates understanding |
| A-5.01.05P |
receive and respond to feedback on work completed or performed |
response to feedback indicates understanding and corrective measures are taken |
| A-5.01.06P |
explain and provide feedback |
explanation and feedback are provided, and task is carried out as directed |
| A-5.01.07P |
communicate understanding and comfort level in performing trade tasks |
opportunities for practice and gradual exposure to new tasks is offered and understanding is confirmed |
| A-5.01.08P |
use questions to improve communication |
questions are used to enhance understanding, on‑the‑job training and goal setting |
| A-5.01.09P |
participate in safety and information meetings |
meetings are attended, information is relayed to employees, and is applied |
| A-5.01.10P |
send and receive electronic messages |
electronic messages are sent and received using professionalism, plain language and clear expressions according to company policies and procedures |
| A-5.01.11P |
use online tools |
online tools are used to communicate |
Range of Variables (include, but not limited to)
- active listening: hearing, interpreting, reflecting, responding, paraphrasing
- electronic messages: email, text messages
- online tools: video conferencing, teleconferencing, apps
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-5.01.01L |
demonstrate knowledge of trade terminology
- define terminology used in trade
|
| A-5.01.02L |
demonstrate knowledge of effective communication practices
- describe importance of using effective verbal and non-verbal communication with people in the workplace
- describe importance of teamwork
- identify sources of information to effectively communicate
- identify communication and learning styles
- describe effective listening and speaking skills
- describe how to receive and give instructions effectively
- identify personal responsibilities and attitudes that contribute to on-the-job success
- identify value of equity, diversity and inclusion in workplace
- identify communication that constitutes bullying, harassment and discrimination
- identify communication styles appropriate to different systems and applications of electronic messages and online tools
|
Range of Variables (include, but not limited to)
- people in the workplace: other tradespeople, colleagues, apprentices, supervisors, clients, jurisdictional representatives, manufacturers, office administrators
- sources of information: regulations, codes, occupational health and safety requirements, jurisdictional requirements, prints, drawings, specifications, company and client documentation
- learning styles: visual, auditory, kinesthetic
- personal responsibilities and attitudes: asking questions; working safely; accepting constructive feedback; time management and punctuality; respect for authority; good stewardship of materials, tools and property; efficient work practice
- harassment: as defined by the Canadian and jurisdictional Human Rights Commissions
- discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws
- electronic messages: email, text messages
- online tools: video conferencing, teleconferencing, apps
A-5.02 - Uses mentoring techniques
A-5.02 - Uses mentoring techniques
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-5.02.01P |
identify and communicate learning objective and point of lesson |
apprentice or learner can explain objective and point of lesson |
| A-5.02.02P |
link lesson to other lessons and project |
lesson order and unplanned learning opportunities are defined |
| A-5.02.03P |
demonstrate performance of a skill to an apprentice or learner |
steps required to demonstrate a skillare performed |
| A-5.02.04P |
set up conditions required for apprentice or learner to practice a skill |
practice conditions are set up so that skill can be practiced safely by apprentice or learner |
| A-5.02.05P |
set up conditions where apprentice or learner feels comfortable communicating and asking questions |
conditions are such that apprentice or learner feels comfortable communicating and asking questions |
| A-5.02.06P |
recognize and discuss multiple possible techniques for performing trade tasks and options that may be best for apprentice or learner |
multiple possible techniques for performing trade tasks and options that may be best for apprentice or learner are recognized and discussed |
| A-5.02.07P |
assess apprentice or learner’s ability to perform tasks with increasing independence |
performance of apprentice or learner improves with practice to a point where task can be done with little supervision |
| A-5.02.08P |
give supportive and constructive feedback |
apprentice or learner adopts best practice after having been given supportive or constructive feedback |
| A-5.02.09P |
support apprentices or learners in pursuing technical training opportunities |
technical training is completed within timeframe prescribed by apprenticeship authority |
| A-5.02.10P |
support anti-harassment and anti-discrimination practices in workplace |
workplace is harassment and discrimination-free |
| A-5.02.11P |
support accommodations and alternate work practices that are appropriate for apprentice or learner |
accommodations and alternate work practices that are appropriate for apprentice or learner are supported |
| A-5.02.12P |
assess apprentice or learner suitability to trade during probationary period |
apprentice or learner is given constructive feedback that helps them identify their own strengths and weaknesses and suitability for trade |
Range of Variables (include, but not limited to)
- steps required to demonstrate a skill: understanding who, what, where, when, why, and how; explaining; showing; giving encouragement; following up to ensure skill is performed correctly
- practice conditions: guided, limited independence, full independence
- harassment: as defined by the Canadian and jurisdictional Human Rights Commissions
- discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws
Knowledge
| Reference Code |
Learning Outcomes and Objectives |
| A-5.02.01L |
demonstrate knowledge of strategies for learning skills in workplace
- describe importance of individual experience
- describe shared responsibilities for workplace learning
- determine one’s own learning preferences and explain how these relate to learning new skills
- describe importance of different types of skills in workplace
- describe importance of Skills for success (essential skills) in workplace
- identify different learning styles
- identify different learning needs and strategies to meet them
- identify strategies to assist in learning a skill
|
| A-5.02.02L |
demonstrate knowledge of strategies for teaching workplace skills
- identify different roles played by workplace mentor
- explain importance of identifying point of lesson
- identify how to choose a good time to present lesson
- explain importance of linking lessons
- identify context for learning skills
- describe considerations in setting up opportunities for skill practice
- explain importance of providing feedback
- identify techniques for giving effective feedback
- describe a skills assessment
- identify methods of assessing progress
- explain how to adjust lesson to different situations
|
Range of Variables (include, but not limited to)
- Skills for success (essential skills): adaptability, collaboration, communication, creativity and innovation, digital, numeracy, problem-solving, reading, writing
- learning styles: visual, auditory, kinesthetic
- learning needs: learning disabilities, learning preferences, language proficiency
- strategies to assist in learning a skill: understanding basic principles of instruction, developing coaching skills, being mature and patient, providing feedback