Table of contents
Task A-1 Performs safety-related functions
Task descriptor
Motorcycle technicians carry out their duties following required safety procedures and jurisdictional regulations.
A-1.01 Maintains safe work environment
A-1.01 Maintains safe work environment
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-1.01.01P |
follow safety procedures |
safety procedures are followed according to safety data sheet (SDS) and workplace policies and procedures |
A-1.01.02P |
stabilize motorcycle using equipment |
motorcycle is stabilized using equipment to prevent it from tipping or falling |
A-1.01.03P |
perform general housekeeping |
general housekeeping is performed according to workplace policies |
A-1.01.04P |
maintain personal and shared tools and equipment |
personal and shared tools and equipment are maintained to prevent personal injury |
A-1.01.05P |
identify and communicate general safety issues |
general safety issues are identified and communicated according to workplace policies and procedures |
A-1.01.06P |
recycle and dispose of hazardous and non-hazardous waste and materials |
hazardous and non-hazardous waste and materials are recycled and disposed of according to workplace policies and jurisdictional regulations |
Range of variables
- safety procedures include: ensure proper ventilation, label hazardous materials, ensure adequate lighting, ensure clean environment
- equipment includes: wheel clamps, stands, tie downs
- general housekeeping includes: keeping workstation tidy, free of tripping, falling and slipping hazards
- shared tools and equipment include: hand tools, power tools, shop equipment, heating/cutting tools and equipment
- general safety issues include: broken or unsafe shop equipment, unsafe environment, unsafe test ride
- hazardous waste and materials hazardous waste and materials include: oil, coolant, brake fluids, batteries, gasoline
- non-hazardous waste and materials include: tires, brake pads, recyclables (steel, aluminum)
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-1.01.01L |
demonstrate knowledge of maintaining safe work environment |
describe safe work practices to maintain safe work environment |
identify workers’ rights and responsibilities |
explain short and long term effects of exposure to hazardous waste and materials, and noisy environments |
A-1.01.02L |
demonstrate knowledge of procedures to maintain safe work environment |
describe procedures to stabilize motorcycle |
describe general housekeeping procedures |
describe procedures to maintain personal and shared tools and equipment |
describe workplace practices and procedures |
A-1.01.03L |
demonstrate knowledge of regulatory requirements pertaining to safety |
identify Workplace Hazardous Materials Information System (WHMIS) and describe its applications |
describe company safety policies and procedures, including safety training requirements and emergency procedures |
identify jurisdictional workplace health and safety acts and regulations |
describe jurisdictional regulations and procedures for disposal and recycling hazardous and non-hazardous waste and materials |
describe liability for manufacturers, shops and journeypersons |
Range of variables
- hazardous waste and materials include: oil, coolant, brake fluids, batteries, gasoline
- general housekeeping includes: keeping workstation tidy, free of tripping, falling and slipping hazards
- shared tools and equipment include: hand tools, power tools, shop equipment, heating/cutting tools and equipment
- non-hazardous waste and materials include: tires, brake pads, recyclables (steel, aluminum)
A-1.02 Uses personal protective equipment (PPE) and safety equipment
A-1.02 Uses personal protective equipment (PPE) and safety equipment
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-1.02.01P |
select and wear PPE |
PPE is selected and worn when handling hazardous waste and materials, working in noisy environments, and according to jurisdictional regulations |
A-1.02.02P |
use safety equipment |
safety equipment is used according to jurisdictional regulations and manufacturers’ instructions |
A-1.02.03P |
inspect, maintain and store PPE and safety equipment |
PPE and safety equipment is inspected, maintained and stored according to workplace policies and procedures |
Range of variables
- personal protective equipment (PPE) includes: eye and hearing protection, dust masks, coveralls, gloves, work boots, approved helmet
- hazardous waste and materials include: oil, coolant, brake fluids, batteries, gasoline
- safety equipment includes: fire extinguishers, eye wash stations, workplace mats, first aid kits
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-1.02.01L |
demonstrate knowledge of PPE and safety equipment, their applications, limitations and procedures for use |
identify types of PPE and safety equipment, and describe their applications, limitations and procedures for use |
identify location of PPE and safety equipment and on-site first aid stations |
describe workplace practices and procedures |
A-1.02.02L |
demonstrate knowledge of regulatory requirements pertaining to use of PPE and safety equipment |
identify WHMIS and describe its applications |
describe workplace safety policies and procedures, including safety training requirements and emergency procedures |
identify jurisdictional workplace health and safety acts and regulations |
Range of variables
- personal protective equipment (PPE) includes: eye and hearing protection, dust masks, coveralls, gloves, work boots, approved helmet
- safety equipment includes: fire extinguishers, eye wash stations, workplace mats, first aid kits
Task A-2 Performs routine work practices
Task descriptor
Motorcycle technicians perform many tasks on a daily basis, which include maintenance, assembly of new motorcycles, storage and restoration of motorcycles to operating condition after storage. They also conduct safety inspections, verify repairs and provide reports and recommendations to supervisors and clients.
A-2.01 Uses trade-related consumables
A-2.01 Uses trade-related consumables
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-2.01.01P |
apply consumables |
consumables are applied according to manufacturers’ recommendations |
A-2.01.02P |
store and dispose of consumables |
consumables are stored and disposed of according to manufacturers’ guidelines and jurisdictional safety regulations |
Range of variables
- consumables include: glues, sealants, paint, fasteners, sandpaper, electrical supplies, bonding and locking agents, solvents, cleaners
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-2.01.01L |
demonstrate knowledge of consumables, their applications and limitations |
identify types of consumables, and describe their applications and limitations |
A-2.01.02L |
demonstrate knowledge of procedures for use of consumables |
describe procedures to use consumables |
describe procedures for storage and disposal of consumables |
describe workplace practices and procedures |
A-2.01.03L |
demonstrate knowledge of regulatory requirements and manufacturers’ guidelines for disposal and storage of consumables |
describe jurisdictional regulations and manufacturers’ guidelines for disposal and storage of consumables |
describe WHMIS regulations for use of consumables |
Range of variables
- consumables include: glues, sealants, paint, fasteners, sandpaper, electrical supplies, bonding and locking agents, solvents, cleaners
A-2.02 Performs periodic maintenance
A-2.02 Performs periodic maintenance
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-2.02.01P |
check settings |
settings are checked according to manufacturers’ specifications |
A-2.02.02P |
change fluids |
fluids are changed according to condition of fluids and manufacturers’ specifications |
A-2.02.03P |
change components |
components are changed according to manufacturers’ specifications |
A-2.02.04P |
adjust, clean and lubricate components |
componentsare adjusted, cleaned and lubricated according to manufacturers’ specifications |
A-2.02.05P |
check fault code history |
fault code history is checked according to manufacturers’ specifications |
A-2.02.06P |
test ride motorcycle |
motorcycle is test ridden to confirm it performs to expectations |
Range of variables
- settings include: tire pressure, fluid levels, fastener torques, chain and belt tension, cable adjustment, valve lash
- fluids include: oils, coolant, brake fluids, fuel
- components include: filters, spark plugs, tires, brake shoes, brake pads, belts, chains, cables, levers
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-2.02.01L |
demonstrate knowledge of maintenance requirements |
identify manufacturers’ recommended maintenance schedules |
identify settings to be maintained |
identify components to be maintained and describe their function |
A-2.02.02L |
demonstrate knowledge of maintenance procedures |
describe manufacturers’ recommended maintenance procedures for components |
describe workplace practices and procedures |
Range of variables
- settings include: tire pressure, fluid levels, fastener torques, chain and belt tension, cable adjustment, valve lash
- components include: filters, spark plugs, tires, brake shoes, brake pads, belts, chains, cables, levers
A-2.03 Performs storage procedures
A-2.03 Performs storage procedures
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-2.03.01P |
prepare motorcycle for short-term (seasonal) storage |
motorcycle is prepared for short-term (seasonal) storage by performing procedures |
A-2.03.02P |
prepare motorcycle for long-term storage |
motorcycle is prepared for long-term storage by performing procedures, in addition to those required for short-term (seasonal) storage |
A-2.03.03P |
apply protective coatings |
protective coatings are applied according to product manufacturers’ procedures |
A-2.03.04P |
protect motorcycle |
motorcycle is protected using fitted cover |
A-2.03.05P |
return motorcycle into service after short-term (seasonal) storage |
motorcycle is returned into service after short-term (seasonal) storage according to manufacturers’ specifications |
A-2.03.06P |
return motorcycle into service after long-term storage |
motorcycle is returned into service after long-term storage according to manufacturers’ specifications |
Range of variables
- procedures (for short-term storage) include: add fuel stabilizer, charge battery, change oil, fog internal components, perform visual inspection for service recommendations
- procedures (for long-term storage) include: drain fuel system, remove battery, apply anti-corrosion consumables
- protective coatings include: lubricants, wax, material specific protectant
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-2.03.01L |
demonstrate knowledge of short and long-term storage procedures |
describe procedures to prepare motorcycle for short-term (seasonal) storage |
describe procedures to prepare motorcycle for long-term storage |
describe procedures to apply protective coatings |
describe procedures to protect motorcycle |
describe procedures to return motorcycle into service after short-term (seasonal) storage |
describe procedure to return motorcycle into service after long-term storage |
describe workplace practices and procedures |
Range of variables
- procedures (for short-term storage) include: add fuel stabilizer, charge battery, change oil, fog internal components, perform visual inspection for service recommendations
- procedures (for long-term storage) include: drain fuel system, remove battery, apply anti-corrosion consumables
- protective coatings include: lubricants, wax, material specific protectant
A-2.04 Prepares new motorcycles
A-2.04 Prepares new motorcycles
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-2.04.01P |
uncrate and check motorcycle for shipping damage |
motorcycle is uncrated and checked for shipping damage |
A-2.04.02P |
install and adjust required components |
required components are installed and adjusted according to manufacturers’ assembly procedures |
A-2.04.03P |
prepare motorcycle for showroom |
motorcycle is prepared for showroom by detailing according to workplace policies |
A-2.04.04P |
perform pre-delivery inspection (PDI) duties |
pre-delivery inspection (PDI) duties are performed according to manufacturers’ checklist |
A-2.04.05P |
install factory approved accessories |
factory approved accessories are installed according to manufacturers’ procedures |
A-2.04.06P |
test ride motorcycle |
motorcycle is test ridden to confirm it performs to expectations |
Range of variables
- detailing includes: remove protective coatings, wipe, wash, dry
- pre-delivery inspection (PDI) duties include: fill and check fluids, service batteries, check fastener torque settings
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-2.04.01L |
demonstrate knowledge of manufacturers’ recommended uncrating and assembly procedures |
describe manufacturers’ recommended uncrating procedures |
describe manufacturers’ recommended assembly procedures to install and adjust components |
describe workplace practices and procedures |
A-2.04.02L |
demonstrate knowledge of preparing motorcycle for showroom |
describe detailing procedures to prepare motorcycle for showroom |
identify items contained in PDI checklist |
Range of variables
- detailing includes: remove protective coatings, wipe, wash, dry
A-2.05 Conducts safety inspection
A-2.05 Conducts safety inspection
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-2.05.01P |
inspect motorcycle |
motorcycle is inspected according to jurisdictional safety standards |
A-2.05.02P |
identify safety issues |
safety issues are identified |
Range of variables
- safety issues include: broken lights and mirrors, tire wear, brake pad wear, oil leaks, tire pressure
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-2.05.01L |
demonstrate knowledge of safety inspection procedures |
identify and describe safety issues |
describe procedures to perform jurisdictional safety inspection |
describe workplace practices and procedures |
A-2.05.02L |
demonstrate knowledge of regulatory requirements pertaining to safety inspections |
identify jurisdictional safety inspection requirements |
Range of variables
- safety issues include: broken lights and mirrors, tire wear, brake pad wear, oil leaks, tire pressure
A-2.06 Verifies repairs
A-2.06 Verifies repairs
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-2.06.01P |
perform component bench tests |
component bench tests are performed to confirm component function according to manufacturers’ specifications and procedures |
A-2.06.02P |
perform system function tests |
system function tests are performed according to manufacturers’ specifications and procedures |
A-2.06.03P |
scan for fault codes |
fault codes are identified using diagnostic tools and equipment |
A-2.06.04P |
assess road test results |
road test results are assessed to confirm repairs have been completed |
Range of variables
- component bench tests include: crankshaft run-out tests, clearances, relay continuity
- system function tests include: braking, ignition, fuel delivery, charging, suspension
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-2.06.01L |
demonstrate knowledge of repair verification procedures |
describe procedures to perform component bench tests |
describe procedures to perform system function tests |
describe road test result assessment procedures |
describe procedures for clearing fault codes |
describe workplace practices and procedures |
Range of variables
- component bench tests include: crankshaft run-out tests, clearances, relay continuity
- system function tests include: braking, ignition, fuel delivery, charging, suspension
Task A-3 Uses tools, equipment and documentation
Task descriptor
Tools and equipment must be used, maintained and stored in a safe manner to complete all tasks of the trade. Motorcycle technicians must be able to interpret information given by diagnostic tools and measurement instruments.
A-3.01 Uses diagnostic tools and equipment
A-3.01 Uses diagnostic tools and equipment
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-3.01.01P |
select and use diagnostic tools and equipment |
diagnostic tools and equipment are selected and used according to manufacturers’ procedures |
A-3.01.02P |
organize and store diagnostic tools and equipment |
diagnostic tools and equipment are organized and stored so that they can be accessed efficiently and safely |
A-3.01.03P |
inspect diagnostic tools and equipment regularly to recognize wear, damage, defects or expiry |
diagnostic tools and equipment with wear, damage, defects or are expired, are identified according to manufacturers’ information |
A-3.01.04P |
maintain diagnostic tools and equipment |
diagnostic tools and equipment are maintained according to manufacturers’ information |
A-3.01.05P |
identify, remove or replace defective and outdated diagnostic tools and equipment |
defective and outdated diagnostic tools and equipment are identified and communicated to management, and removed or replaced according to manufacturers’ requirements |
A-3.01.06P |
calibrate diagnostic tools and equipment |
diagnostic tools and equipment settings are calibrated to tool manufacturers’ specifications |
A-3.01.07P |
operate diagnostic tools and equipment |
operation of diagnostic tools and equipment follows manufacturers’ procedures |
Range of variables
- diagnostic tools and equipment include: multimeters, leak-down tester, compression gauges, vacuum gauges, computers, diagnostic software, exhaust gas analyzer
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-3.01.01L |
demonstrate knowledge of diagnostic tools and equipment, their characteristics and applications |
identify types of diagnostic tools and equipment, and describe their characteristics and applications |
A-3.01.02L |
demonstrate knowledge of procedures to use diagnostic tools and equipment |
describe procedures to clean, organize, maintain and store diagnostic tools and equipment |
describe safe operating procedures for diagnostic tools and equipment |
describe procedures to replace worn, damaged or defective diagnostic tools and equipment |
describe procedures to calibrate and update diagnostic tools and equipment |
describe workplace practices and procedures |
Range of variables
- diagnostic tools and equipment include: multimeters, leak-down tester, compression gauges, vacuum gauges, computers, diagnostic software, exhaust gas analyzer
A-3.02 Uses precision measuring instruments
A-3.02 Uses precision measuring instruments
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-3.02.01P |
select and use precision measuring instruments |
precision measuring instruments are selected and used according to manufacturers’ specifications |
A-3.02.02P |
organize and store precision measuring instruments |
precision measuring instruments are organized and stored so that they can be accessed efficiently and maintain their calibration |
A-3.02.03P |
inspect precision measuring instruments regularly to recognize wear, damage or defects |
precision measuring instruments with wear, damage or defects are identified according to manufacturers’ specifications |
A-3.02.04P |
clean and maintain precision measuring instruments |
precision measuring instruments are cleaned and maintained |
A-3.02.05P |
identify, remove or replace defective precision measuring instruments |
defective precision measuring instruments are identified and communicated to management, and removed or replaced according to manufacturers’ specifications |
A-3.02.06P |
calibrate and zero precision measuring instruments |
precision measuring instruments are calibrated and zeroed according to manufacturers’ specifications |
A-3.02.07P |
operate precision measuring instruments |
operation of precision measuring instruments follows manufacturers’ procedures |
A-3.02.08P |
interpret information obtained by precision measuring instruments |
information obtained by precision measuring instruments is interpreted |
Range of variables
- precision measuring instruments include: micrometers, vernier calipers, bore gauges, dial indicators, feeler gauges
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-3.02.01L |
demonstrate knowledge of precision measuring instruments, their characteristics and applications |
identify types of precision measuring instruments, and describe their characteristics and applications |
A-3.02.02L |
demonstrate knowledge of procedures to use precision measuring instruments |
describe procedures to clean, organize, maintain and store precision measuring instruments |
describe safe operating procedures for precision measuring instruments |
describe procedures to replace worn, damaged or defective precision measuring instruments |
describe procedures to calibrate and zero precision measuring instruments |
describe procedures to interpret information obtained by precision measuring instruments |
describe applications for digital and analog precision measuring instruments |
describe workplace practices and procedures |
Range of variables
- precision measuring instruments include: micrometers, vernier calipers, bore gauges, dial indicators, feeler gauges
A-3.03 Uses hand tools
A-3.03 Uses hand tools
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-3.03.01P |
select and use hand tools |
hand tools are selected and used in a safe manner and according to task |
A-3.03.02P |
organize and store hand tools |
hand tools are organized and stored so that they can be accessed efficiently |
A-3.03.03P |
inspect hand tools regularly to identify wear, damage or defects |
hand tools with wear, damage or defects are identified |
A-3.03.04P |
clean and maintain hand tools |
hand tools are cleaned and maintained |
A-3.03.05P |
identify, remove, repair or replace defective hand tools |
defective hand tools are identified and removed, repaired or replaced |
Range of variables
- hand tools include: see Appendix B (Tools and Equipment)
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-3.03.01L |
demonstrate knowledge of hand tools, their characteristics and applications |
identify types of hand tools, and describe their characteristics and applications |
A-3.03.02L |
demonstrate knowledge of procedures to use hand tools |
describe procedures to clean, organize, maintain and store hand tools |
describe safe operating procedures for hand tools |
describe procedures to replace worn, damaged or defective hand tools |
describe workplace practices and procedures |
Range of variables
- hand tools include: see Appendix B (Tools and Equipment)
A-3.04 Uses heating/cutting tools and equipment
A-3.04 Uses heating/cutting tools and equipment
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-3.04.01P |
select and use heating/cutting tools and equipment |
heating/cutting tools and equipment are selected and used according to task |
A-3.04.02P |
organize and store heating/cutting tools and equipment |
heating/cutting tools and equipment are organized so that they can be accessed efficiently and stored according to jurisdictional regulations |
A-3.04.03P |
inspect heating/cutting tools and equipment |
heating/cutting tools and equipment with wear, damage or defects are identified |
A-3.04.04P |
clean and maintain heating/cutting tools and equipment |
heating/cutting tools and equipment are cleaned and maintained |
A-3.04.05P |
identify, remove, repair or replace defective heating/cutting tools and equipment |
defective heating/cutting tools and equipment are identified and communicated to management, and removed, repaired or replaced according to manufacturers’ procedures |
A-3.04.06P |
calibrate heating/cutting tools and equipment |
heating/cutting tools and equipment are calibrated according to task and materials being used |
A-3.04.07P |
operate heating/cutting tools and equipment |
heating/cutting tools and equipment are operated according to safety regulations |
Range of variables
- heating/cutting tools and equipment include: See Appendix B (Tools and Equipment)
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-3.04.01L |
demonstrate knowledge of heating/cutting tools and equipment, their characteristics and applications |
identify types of heating/cutting tools and equipment, and describe their characteristics and applications |
A-3.04.02L |
demonstrate knowledge of procedures to use heating/cutting tools and equipment |
describe procedures to clean, organize, maintain and store heating/cutting tools and equipment |
describe safe operating procedures for heating/cutting tools and equipment |
describe procedures to replace or repair worn, damaged or defective heating/cutting tools and equipment |
describe procedures to calibrate heating/cutting tools and equipment |
describe workplace practices and procedures |
A-3.04.03L |
demonstrate knowledge of regulatory requirements pertaining to use of heating/cutting tools and equipment |
identify safety regulations pertaining to use of heating/cutting tools and equipment |
Range of variables
- heating/cutting tools and equipment include: See Appendix B (Tools and Equipment)
A-3.05 Uses pneumatic and electric power tools and equipment
A-3.05 Uses pneumatic and electric power tools and equipment
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Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-3.05.01P |
select and use pneumatic and electric power tools and equipment |
pneumatic and electric power tools and equipment are selected and used according to task |
A-3.05.02P |
organize and store pneumatic and electric power tools and equipment |
pneumatic and electric power tools and equipment are organized and stored safely so that they can be accessed efficiently |
A-3.05.03P |
inspect pneumatic and electric power tools and equipment |
pneumatic and electric power tools and equipment with wear, damage or defects are identified according to safety regulations |
A-3.05.04P |
clean, lubricate and maintain pneumatic and electric power tools and equipment |
pneumatic and electric power tools and equipment are cleaned, lubricated and maintained according to tool and equipment manufacturers’ procedures |
A-3.05.05P |
identify, remove, repair or replace defective pneumatic and electric power tools and equipment |
defective pneumatic and electric power tools and equipment are identified and removed, repaired or replaced according to manufacturers’ procedures |
A-3.05.06P |
operate pneumatic and electric power tools and equipment |
pneumatic and electric power tools and equipment are operated according to safety regulations |
Range of variables
- pneumatic and electric power tools and equipment include: See Appendix B (Tools and Equipment)
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-3.05.01L |
demonstrate knowledge of pneumatic and electric power tools and equipment, their characteristics and applications |
identify types of pneumatic and electric power tools and equipment, and describe their characteristics and applications |
A-3.05.02L |
demonstrate knowledge of procedures to use pneumatic and electric power tools and equipment |
describe procedures to clean, lubricate, organize, maintain and store pneumatic and electric power tools and equipment |
describe safe operating procedures for pneumatic and electric power tools and equipment |
describe procedures to replace or repair worn, damaged or defective pneumatic and electric power tools and equipment |
describe workplace practices and procedures |
A-3.05.03L |
demonstrate knowledge of regulatory requirements pertaining to use of pneumatic and electric power tools and equipment |
identify safety regulations pertaining to use of pneumatic and electric power tools and equipment |
Range of variables
- pneumatic and electric power tools and equipment include: See Appendix B (Tools and Equipment)
A-3.06 Uses shop equipment
A-3.06 Uses shop equipment
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NV |
yes |
yes |
NV |
ND |
yes |
ND |
ND |
NV |
yes |
ND |
ND |
ND |
Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-3.06.01P |
select and use shop equipment |
shop equipment is selected and used according to task and manufacturers’ procedures |
A-3.06.02P |
organize and store shop equipment |
shop equipment is organized so that it can be accessed efficiently and stored according to jurisdictional regulations |
A-3.06.03P |
inspect shop equipment |
shop equipment with wear, damage, defects or are expired are identified according to safety regulations and manufacturers’ information |
A-3.06.04P |
clean, lubricate and maintain shop equipment |
shop equipment is cleaned, lubricated and maintained according to manufacturers’ procedures |
A-3.06.05P |
identify, remove, repair or replace defective shop equipment |
defective shop equipment is identified and communicated to management, and removed, repaired or replaced according to manufacturers’ information |
A-3.06.06P |
calibrate shop equipment |
shop equipment is calibrated to equipment manufacturers’ specifications |
A-3.06.07P |
operate shop equipment |
shop equipment is operated according to safety regulations and manufacturers’ procedures |
Range of variables
- shop equipment includes: See Appendix B (Tools and Equipment)
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-3.06.01L |
demonstrate knowledge of shop equipment, their characteristics and applications |
identify types of shop equipment, and describe their characteristics and applications |
A-3.06.02L |
demonstrate knowledge of procedures to use shop equipment |
describe procedures to clean, lubricate, organize, maintain and store shop equipment |
describe safe operating procedures for shop equipment |
describe procedures to replace or repair worn, damaged or defective shop equipment |
describe procedures to calibrate shop equipment |
describe workplace practices and procedures |
A-3.06.03L |
demonstrate knowledge of regulatory requirements pertaining to use of shop equipment |
identify safety regulations pertaining to use of shop equipment |
Range of variables
- shop equipment includes: See Appendix B (Tools and Equipment)
A-3.07 Uses documentation
A-3.07 Uses documentation
NL |
NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
NV |
yes |
yes |
NV |
ND |
yes |
ND |
ND |
NV |
yes |
ND |
ND |
ND |
Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-3.07.01P |
interpret information in technical manuals/data sheets and bulletins |
information in technical manuals/data sheets and bulletins is interpreted to aid in service and repair operations |
A-3.07.02P |
interpret trade terminology and information on work orders (repair orders) and estimates |
trade terminology and information on work orders (repair orders) and estimates are interpreted to carry out service and repair procedures |
A-3.07.03P |
maintain service records and maintenance logs |
service records and maintenance logs are maintained according to manufacturers’ scheduled maintenance |
A-3.07.04P |
document diagnostic findings |
diagnostic findings are documented to determine service required |
A-3.07.05P |
provide parts list and recommended repairs |
parts list and recommended repairs are provided in writing |
Range of variables
- information in technical manuals/data sheets and bulletins includes: product information, manufacturer-relevant information
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-3.07.01L |
demonstrate knowledge of trade-related documentation and its use |
identify and interpret sources of motorcycle-related information |
identify types of trade-related documentation, and describe their purpose, applications and procedures for use |
identify and interpret information in technical manuals/data sheets and bulletins |
identify information required for service records and maintenance logs |
identify types of reports, and describe their purpose and applications |
A-3.07.02L |
demonstrate knowledge of procedures to prepare reports |
identify diagnostic findings to determine service required |
describe procedures to prepare written estimate |
describe workplace practices and procedures |
Range of variables
- trade-related documentation includes: manufacturers’ specifications and recommendations, work orders (repair orders), equipment maintenance schedules, equipment maintenance records, safety recall bulletins, service bulletins
- information in technical manuals/data sheets and bulletins includes: product information, manufacturer-relevant information
- reports include: estimates, status reports
Task A-4 Uses communication and mentoring techniques
Task descriptor
Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring – learning workplace skills and passing them on. Because of the importance of this to the trade, this task covers the activities related to communication in the workplace and mentoring skills.
A-4.01 Uses communication techniques
A-4.01 Uses communication techniques
NL |
NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
NV |
yes |
yes |
NV |
ND |
yes |
ND |
ND |
NV |
yes |
ND |
ND |
ND |
Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-4.01.01P |
demonstrate communication practices with individuals or in a group |
instructions and messages are understood by all parties involved in communication |
A-4.01.02P |
listen using active listening practices |
active listening practices are utilized |
A-4.01.03P |
receive and respond to feedback on work |
response to feedback indicates understanding and corrective measures are taken |
A-4.01.04P |
explain and provide feedback |
explanation and feedback is provided and task is carried out as directed |
A-4.01.05P |
use questioning to improve communication |
questions are used to enhance understanding, on the job training and goal setting |
A-4.01.06P |
participate in safety and information meetings |
meetings are attended, information is relayed to workforce, and applied |
A-4.01.07P |
participate in customer contact providing explanation of service or repairs required |
explanation of service or repairs required are communicated to customer in a clear and concise format |
Range of variables
- active listening includes: hearing, interpreting, reflecting, responding, paraphrasing
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-4.01.01L |
demonstrate knowledge of trade terminology |
define terminology used in the trade |
A-4.01.02L |
demonstrate knowledge of effective communication practices |
describe importance of using effective verbal and non-verbal communication with people in workplace |
identify sources of information to effectively communicate |
identify communication and learning styles |
describe effective listening and speaking skills |
identify personal responsibilities and attitudes that contribute to on-the-job success |
identify value of diversity in workplace |
identify communication that constitutes harassment and discrimination |
Range of variables
- people in workplace include: tradespeople, colleagues, apprentices, supervisors, customers, authorities having jurisdiction (AHJ), manufacturers
- sources of information include: regulations, occupational health and safety requirements, AHJ requirements, drawings, specifications, company and customer documentation
- learning styles include: seeing it, hearing it, trying it
- personal responsibilities and attitudes include: asking questions, working safely, accepting constructive feedback, time management and punctuality, respect for authority, good stewardship of materials, tools and property, efficient work practice
- harassment: as defined by the Canadian and jurisdictional Human Rights Commissions
- discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws
A-4.02 Uses mentoring techniques
A-4.02 Uses mentoring techniques
NL |
NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
NV |
yes |
yes |
NV |
ND |
yes |
ND |
ND |
NV |
yes |
ND |
ND |
ND |
Skills
Reference Code |
Performance Criteria |
Evidence of Attainment |
A-4.02.01P |
identify and communicate learning objective and point of lesson |
apprentice or learner can explain objective and point of lesson |
A-4.02.02P |
link lesson to other lessons and job |
lesson order and unplanned learning opportunities are defined |
A-4.02.03P |
demonstrate performance of a skill to an apprentice or learner |
steps required to demonstrate a skill are performed |
A-4.02.04P |
set up conditions required for apprentice or learner to practice a skill |
practice conditions are set up so that skill can be practiced safely by apprentice or learner |
A-4.02.05P |
assess apprentice or learner’s ability to perform tasks with increasing independence |
performance of apprentice or learner improves with practice to a point where skill can be done with little supervision |
A-4.02.06P |
give supportive and corrective feedback |
apprentice or learner adopts best practice after having been given supportive or corrective feedback |
A-4.02.07P |
support apprentices or learners in pursuing technical training opportunities |
technical training is completed within timeframe prescribed by apprenticeship authority and manufacturers’ timeframe |
A-4.02.08P |
support anti-harassment in workplace |
workplace is harassment and discrimination-free |
A-4.02.09P |
assess apprentice or learner suitability to trade during probationary period |
apprentice or learner is given feedback that helps them identify their own strengths and weaknesses and suitability for trade |
Range of variables
- steps required to demonstrate a skill include: understanding the who, what, where, when, why, and how, explaining, showing, giving encouragement, following up to ensure skill is performed correctly
- practice conditions are: guided, limited independence, full independence
- harassment: as defined by the Canadian and jurisdictional Human Rights Commissions
- discrimination: as defined by the Canadian Human Rights Act and jurisdictional human rights laws
Knowledge
Reference Code |
Learning Outcomes |
Learning Objectives |
A-4.02.01L |
demonstrate knowledge of strategies for learning skills in workplace |
describe importance of individual experience |
describe shared responsibilities for workplace learning |
determine one’s own learning preferences and explain how these relate to learning new skills |
describe importance of different types of skills in workplace |
describe importance of essential skills in workplace |
identify different learning styles |
identify different learning needs and strategies to meet them |
identify strategies to assist in learning a skill |
A-4.02.02L |
demonstrate knowledge of strategies for teaching workplace skills |
identify different roles played by a workplace mentor |
describe teaching skills |
identify how to choose a good time to present a lesson |
explain importance of linking lessons |
identify components of skill (context) |
describe considerations in setting up opportunities for skill practice |
explain importance of providing feedback |
identify techniques for giving effective feedback |
describe a skills assessment |
identify methods of assessing progress |
explain how to adjust lesson to different situations |
Range of variables
- essential skills are: reading, document use, writing, oral communication, numeracy, thinking, working with others, digital technology, continuous learning
- learning styles include: seeing it, hearing it, trying it
- learning needs include: learning disabilities, learning preferences, language proficiency
- strategies to assist in learning a skill include: understanding basic principles of instruction, developing coaching skills, being mature and patient, providing feedback
- teaching skills include: identifying point of lesson, linking lessons, demonstrating skill, providing practice, giving feedback, assessing skills and progress