Major Work Activity A - Performs common occupational skills

Table of Contents

Task A-1 Performs safety-related functions

Task Descriptor

Proper use of personal protective equipment (PPE) is essential for personal safety. Awareness of safety considerations, completing assessments and the use of safety equipment such as signage, pylons and barricades is important to maintaining a safe work environment.

A-1.01 - Uses personal protective equipment (PPE) and safety equipment

Essential Skills: Reading, Document Use, Thinking

A-1.01 - Uses personal protective equipment (PPE) and safety equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-1.01.01P select and use PPE PPE required for task, tools, equipment, machinery and environment is selected according to company policy and used according to manufacturers’ specifications
A-1.01.02P select and use safety equipment safety equipment is selected and used according to manufacturers’ specifications
A-1.01.03P store PPE and safety equipment PPE and safety equipment are stored in a dry, protected environment to maintain its integrity and according to manufacturers’ specifications
A-1.01.04P inspect operation and condition of PPE and safety equipment PPE and safety equipment are checked regularly and prior to use according to jurisdictional regulations and manufacturers’ specifications
A-1.01.05P inspect PPE and safety equipment inventory PPE and safety equipment inventory is complete with a ready supply
A-1.01.06P recognize damaged and expired PPE and safety equipment and remove from service damaged and expired PPE and safety equipment is removed from service
A-1.01.07P check and replace PPE components PPE components are replaced according to manufacturers’ specifications, workplace requirements and jurisdictional regulations

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-1.01.01L demonstrate knowledge of PPE, their applications, maintenance and procedures for use identify types of PPE and clothing and describe their applications
describe the procedures for care and maintenance of PPE
A-1.01.02L demonstrate knowledge of safety equipment, their applications, maintenance and procedures for use identify types of safety equipment and describe their applications
describe the procedures for care and maintenance of safety equipment
A-1.01.03L demonstrate knowledge of regulatory requirements pertaining to PPE and safety equipment identify jurisdictional workplace safety and health regulations

Range of Variables

A-1.02 - Maintains safe work environment

Essential Skills: Document Use, Thinking, Oral Communication

A-1.02 - Maintains safe work environment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-1.02.01P identify and assess hazards hazards are identified and assessed according to OH&S and company safety policy
A-1.02.02P identify overhead hazards to prevent damage and personal injuries preventative actions are taken to minimize damage and personal injuries due to overhead hazards
A-1.02.03P follow safety procedures safety procedures specified by OH&S, jurisdictional regulations and company policies are followed
A-1.02.04P maintain a clear and tidy work area clear and tidy work area is maintained to reduce the risk of injury to self and others
A-1.02.05P comply with lock–out/tag–out procedures lock–out/tag–out procedures are used when working with/on equipment according to jurisdictional regulations and manufacturers’ specifications
A-1.02.06P coordinate tasks with other workers tasks with other workers are coordinated to avoid injury to self and co–workers
A-1.02.07P place safety barriers in work areas safety barriers are used according to jurisdictional regulations and company policies
A-1.02.08P handle hazardous material hazardous material handling is done in accordance with jurisdictional regulations and WHMIS procedures
A-1.02.09P participate in safety meetings and discussions safety meetings and discussions are held to ensure that information is recorded and communicated to all team members
A-1.02.10P recognize and report unsafe conditions unsafe conditions are reported according to OH&S and company policies
A-1.02.11P recognize safety symbols and warning signals safety symbols and warning signals are recognized to ensure a safe work site and environment
A-1.02.12P use universal hand signals universal hand signals are used when communicating with equipment operators and drivers
A-1.02.13P contain and dispose of spill contaminants spill contaminants are contained and disposed of according to jurisdictional regulations
A-1.02.14P coordinate with emergency response teams emergency response teams are coordinated with according to work site requirements and company policies

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-1.02.01L demonstrate knowledge of regulatory requirements pertaining to safety identify pertinent jurisdictional workplace safety and health regulations
A-1.02.02L demonstrate knowledge of situational hazards, risks and mitigation measures identify situational hazards, assess risk and recommend mitigation measures

Range of Variables

Task A-2 Uses tools, equipment and vehicles

Task Descriptor

Landscape horticulturists use a variety of tools, equipment, vehicles and attachments. They must use and maintain this equipment to ensure that work is done in a safe and productive manner and to increase longevity.

A-2.01 - Uses hand tools

Essential Skills: Thinking, Document Use, Reading

A-2.01 - Uses hand tools
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.01.01P select hand tools hand tools are selected according to the task
A-2.01.02P clean and disinfect hand tools hand tools are cleaned and disinfected to ensure safe and effective operation and to prevent cross–contamination
A-2.01.03P lubricate hand tools hand tools are lubricated to ensure safe and effective operation
A-2.01.04P inspect hand tools regularly hand tools are inspected for damage, excessive wear and safe and effective operation according to manufacturers’ specifications, and removed from service if required
A-2.01.05P store hand tools hand tools are stored for organization, safety, security and longevity
A-2.01.06P sharpen hand tools hand tools are sharpened according to manufacturers’ specifications to ensure safe and effective operation
A-2.01.07P replace components in tools components are replaced due to damage and wear

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.01.01L demonstrate knowledge of hand tools, their applications, maintenance and procedures for use identify hazards and describe safe work practices pertaining to hand tools
describe the implications of hand tool selection and use on the practice of environmental stewardship
identify types of hand tools and describe their applications and procedures for use
describe the procedures used to inspect, maintain, sharpen, clean and store hand tools

A-2.02 - Uses power tools

Essential Skills: Reading, Document Use, Thinking

A-2.02 - Uses power tools
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.02.01P select power tools power tools are selected according to the task
A-2.02.02P lubricate power tools power tools are lubricated according to manufacturers' specifications
A-2.02.03P adjust power tools power tools are adjusted according to manufacturers’ specifications
A-2.02.04P check power tools and power tool components power tools and power tool components are checked for damage, excessive wear and safe and effective operation according to manufacturers’ specifications, and removed from service if required
A-2.02.05P maintain power tools power tools are maintained according to recommended maintenance schedule and manufacturers’ specifications
A-2.02.06P check fluid levels, fuel mixture ratios and air pressure fluid levels, fuel mixture ratios and air pressure are checked according to manufacturers’ specifications
A-2.02.07P grease motorized equipment motorized equipment is greased according to manufacturers’ specifications
A-2.02.08P sharpen and balance mower blades mower blades are sharpened and balanced according to manufacturers’ specifications
A-2.02.09P sharpen power tool components power tool components are sharpened according to manufacturers’ specifications
A-2.02.10P check, charge or replace batteries on power tools power tool batteries are operational and charged
A-2.02.11P refuel equipment equipment is refueled according to manufacturers’ specifications to ensure personal safety and minimize environmental impact
A-2.02.12P clean and disinfect power tools power tools are cleaned and disinfected to prevent cross–contamination from site to site
A-2.02.13P store power tools power tools are stored for organization, safety and security and according to manufacturers’ specifications

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.02.01L demonstrate knowledge of power tools and equipment, their applications, maintenance and procedures for use identify types of power tools and equipment and describe their applications, limitations and procedures for use identify hazards and describe
identify hazards and describe safe work practices pertaining to power tools and equipment
describe the implications of power tool selection and use on the practice of environmental stewardship
describe the daily and seasonal operating procedures used to inspect, maintain, sharpen, clean, and store power tools

Range of Variables

A-2.03 - Uses measuring equipment

Essential Skills: Numeracy, Thinking, Document Use

A-2.03 - Uses measuring equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.03.01P select measuring equipment measuring equipment is selected according to task
A-2.03.02P clean and disinfect measuring equipment measuring equipment is cleaned and disinfected to ensure proper operation and to prevent cross–contamination
A-2.03.03P calibrate measuring equipment measuring equipment is calibrated according to manufacturers’ specifications
A-2.03.04P check, charge and replace batteries on measuring equipment batteries in measuring equipment are checked, charged and replaced if required
A-2.03.05P check measuring equipment measuring equipment is checked for damage, excessive wear and proper operation, and removed from service if required
A-2.03.06P store measuring equipment measuring equipment is stored for organization, safety and security according to manufacturers’ specifications

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.03.01L demonstrate knowledge of measuring equipment, their applications, maintenance and procedures for use identify types of measuring equipment and describe their applications and procedures for use
identify hazards and describe safe work practices pertaining to measuring equipment
describe the procedures used to inspect, clean, maintain and store measuring equipment

Range of Variables

A-2.04 - Uses vehicles, motorized equipment, trailers and attachments

Essential Skills: Document Use, Thinking, Reading

A-2.04 - Uses vehicles, motorized equipment, trailers and attachments
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.04.01P select vehicles, motorized equipment, attachments and trailers vehicles, motorized equipment, attachments and trailers are selected according to task
A-2.04.02P operate and transport vehicles and motorized equipment vehicles are operated and transported according to jurisdictional regulations, manufacturers’ specifications and company policy
A-2.04.03P inspect vehicles, motorized equipment, attachments and trailers for defects, damage and wear vehicles, motorized equipment, attachments and trailers are inspected to ensure efficient functioning, identify damage and wear, and document findings according to jurisdictional regulations and company policies
A-2.04.04P clean vehicles, motorized equipment, attachments and trailers vehicles, motorized equipment, attachments and trailers are cleaned to maintain optimal operation and appearance, detect leaks, and maintain sanitation
A-2.04.05P check condition of safety features safety features are checked for safe operating condition according to manufacturers’ specifications and jurisdictional regulations
A-2.04.06P check fluid levels fluid levels are checked to ensure that they meet manufacturers’ specifications
A-2.04.07P check and replace components components are replaced according to manufacturers’ specifications
A-2.04.08P check and adjust air pressure in tires air pressure levels meet manufacturers’ specifications
A-2.04.09P check and tighten loose connections and fittings loose connections and fittings are tightened according to manufacturers’ specifications
A-2.04.10P grease vehicles, motorized equipment, attachments and trailers vehicles, motorized equipment, attachments and trailers are greased according to manufacturers’ specifications
A-2.04.11P adjust and secure attachments for parking, travel and operation attachments are adjusted and secured for parking, travel and operation
A-2.04.12P check hydraulic hose condition hydraulic hose condition is checked to ensure safe and effective operation of equipment
A-2.04.13P disinfect vehicles, motorized equipment, attachments and trailers vehicles, motorized equipment, attachments and trailers are disinfected to prevent transfer of invasive species and contaminants according to jurisdictional regulations and site specifications
A-2.04.14P replace damaged and worn components damaged and worn components are replaced according to manufacturers’ specifications
A-2.04.15P reduce unnecessary idling of vehicles and equipment idling is kept to a minimum according to jurisdictional regulations and company policies
A-2.04.16P check operation of safety brake, latch pin and safety chain on trailers safety brake, latch pin and safety chain on trailers are checked for safe and effective operation, and removed from service if necessary, according to manufacturers’ specifications and jurisdictional regulations

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.04.01L demonstrate knowledge of vehicles, motorized equipment, attachments and trailers, and their applications, operation and procedures for use identify types of vehicles, motorized equipment, attachments and trailers and describe their characteristics, applications and operation
identify basic vehicle systems and components and describe their characteristics and operation
identify engine systems and describe their characteristics and operation
identify hazards and describe safe work practices pertaining to vehicles, motorized equipment, attachments and trailers
describe the implications of vehicles, motorized equipment, attachments and trailers and trailer selection and use on the practice of environmental stewardship
identify codes and jurisdictional regulations pertaining to vehicles, motorized equipment, attachments and trailers
identify type of license required to operate vehicles, motorized equipment, attachments and trailers
describe the daily and seasonal operating procedures used to inspect, clean and maintain and store engines, vehicles, motorized equipment, attachments and trailers

Range of Variables

Task A-3 Organizes work

Task Descriptor

Landscape horticulturists organize work for productivity and safety. They use documents, reference materials and maintain records in order to effectively plan future work. Landscape horticulturists order and transport materials and equipment.

A-3.01 - Performs site assessments

Essential Skills: Thinking, Document Use, Oral Communication

A-3.01 - Performs site assessments
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.01.01P assess access points access points are assessed to identify site restrictions and challenges for work
A-3.01.02P perform visual inspection of site and neighbouring properties visual inspection identifies existing damage and extensional (surrounding) landscape
A-3.01.03P arrange for jurisdictional underground utility locate service utility locations are marked prior to commencing any digging work to identify markings for private and public utilities
A-3.01.04P perform soil tests soil tests are completed to determine quality of existing soil
A-3.01.05P locate septic system and wells septic systems and wells are located according to drawings and/or verbal and physical confirmation
A-3.01.06P assess health and vigour of existing plants existing plants’ health and vigour is assessed for cultural maintenance or removal
A-3.01.07P identify areas to be excavated and protected areas to be excavated and protected are identified according to drawings and specifications
A-3.01.08P identify and verify existing and proposed grading and drainage patterns existing and proposed grading and drainage patterns are identified and verified according to drawings and specifications
A-3.01.09P identify security requirements security requirements are identified according to site conditions
A-3.01.10P protect site elements site elements are pro

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.01.01L demonstrate knowledge of the procedures used to perform site assessment define terminology associated with site assessment
identify hazards and describe safe work practices pertaining to site assessment
describe the implications of site assessment on the practice of environmental stewardship
interpret and verify documentation pertaining to site assessment
identify specific tools and equipment relating to site assessment, and describe their applications and procedures for use
identify the methods and procedures used to perform site assessment

Range of Variables

A-3.02 - Uses documentation and reference material

Essential Skills: Reading, Document Use, Thinking

A-3.02 - Uses documentation and reference material
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.02.01P locate and interpret documentation documentation is located and interpreted in order to plan a job effectively
A-3.02.02P refer to WHMIS documentation for procedures WHMIS documentation for procedures is used to work with hazardous materials safely
A-3.02.03P use information resources information resources are referred to for a variety of uses

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.02.01L demonstrate knowledge of trade related documentation and their use identify types of trade related documentation and describe their applications
A-3.02.02L demonstrate knowledge of landscape drawings and associated documentation identify types of landscape drawings and documentation and describe their characteristics and applications
interpret information on landscape drawings and design principles
interpret information on specifications

Range of Variables

A-3.03 - Maintains records

Essential Skills: Reading, Writing, Document Use

A-3.03 - Maintains records
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.03.01P complete safety records and work records safety records an d work records are completed according to jurisdictional regulations and company policies
A-3.03.02P complete tool and equipment sign–out and training sign–off sheets tool and equipment sign–out and training sign–off sheets are completed according to company policies
A-3.03.03P maintain records related to integrated pest management (IPM) and plant health programs records related to IPM and plant health programs are maintained according to jurisdictional regulations
A-3.03.04P record shipping and receiving information shipping and receiving information is recorded according to company policies
A-3.03.05P compare packing slips with original orders packing slips are compared with original orders to ensure that shipments are complete

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.03.01L demonstrate knowledge of the procedures used to prepare and maintain safety records and work records identify types of safety records and work records
describe the procedures used to prepare safety records and work records
explain the importance of accurate record keeping and describe the associated procedures

Range of Variables

A-3.04 - Participates in job planning activities

Essential Skills: Thinking, Document Use, Writing

A-3.04 - Participates in job planning activities
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.04.01P identify and prioritize tasks tasks are prioritized to assist in time management and efficient performance
A-3.04.02P identify labour expertise and allocate production hours labour expertise is identified according to specifications and in consultation with project manager
A-3.04.03P organize labour, materials, tools and equipment production hours are allocated and materials, tools and equipment are organized according to project requirements
A-3.04.04P identify and schedule sub–contractors sub–contractors are identified and scheduled according to scope of work
A-3.04.05P refer to historical information and previous records historical information and previous records are checked to assist in the daily planning
A-3.04.06P review safety requirements safe completion of the project is ensured according to safety requirements
A-3.04.07P locate private and public utilities safe completion of project is ensured according to private and public utility locates
A-3.04.08P verify scope of project and determine sequence of job scope of project is verified and job sequence is determined to ensure project is completed according to plans and budget
A-3.04.09P verify materials and practices materials and practices are verified according to project specifications and schedule
A-3.04.10P plan site-specific staging site-specific staging is planned to ensure a safe and efficient work site
A-3.04.11P identify and schedule daily and end of project clean–up daily and end of project clean-up is identified and scheduled

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.04.01L demonstrate knowledge of the procedures used to plan job tasks define terminology associated with job planning
identify hazards and describe safe work practices pertaining to job planning
identify the project requirements when planning jobs and job tasks

Range of Variables

A-3.05 - Orders materials

Essential Skills: Reading, Thinking, Numeracy

A-3.05 - Orders materials
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes no yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.05.01P identify size, quality, quantity and type of required materials size, quality, quantity and type of materials are identified as required and according to Canadian Landscape Standard (CLS), jurisdictional regulations and contract documents
A-3.05.02P use botanical nomenclature when ordering plant material botanical nomenclature is used to ensure accuracy of orders
A-3.05.03P record order number, tracking number and name of supplier representative order number, tracking number and name of supplier representative is recorded
A-3.05.04P determine and record material information material information is determined and recorded according to plans
A-3.05.05P ensure documents are in place documents are in place to prevent delays in receiving plants and materials and according to company policies and jurisdictional regulations

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.05.01L demonstrate knowledge of the procedures for ordering plants and materials define terminology associated with ordering plants and materials
interpret documentation relevant to ordering plants and materials
describe the procedures for ordering plants and materials
identify the standard relevant to ordering plants and materials

A-3.06 - Organizes materials and equipment

Essential Skills: Thinking, Reading, Document Use

A-3.06 - Organizes materials and equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.06.01P inspect and verify materials, plants and equipment materials, plants and equipment are inspected for accuracy, quality, quantity and damage prior to unloading and according to purchase order
A-3.06.02P receive, unload, record, group/match and store plants plants are received, unloaded, recorded, grouped/matched and stored in designated areas according to CLS
A-3.06.03P unload, place and protect materials and equipment materials and equipment are placed and protected in an organized fashion in designated storage areas to avoid contamination and maintain product quality and work efficiency
A-3.06.04P allocate storage area for hazardous materials storage area for hazardous materials is allocated according to jurisdictional regulations and company policies
A-3.06.05P quarantine, reject and dispose of substandard plants substandard plants are quarantined, rejected and disposed of according to jurisdictional regulations and CLS
A-3.06.06P reject substandard materials and equipment substandard materials and equipment are rejected according to company policies and site specifications
A-3.06.07P perform final check of materials and equipment on site materials and equipment on site are checked and recorded

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.06.01L demonstrate knowledge of the procedures for receiving, organizing and storing materials, plants and equipment define terminology associated with receiving, organizing and storing materials, plants and equipment
identify hazards and describe safe work practices pertaining to receiving, organizing and storing materials, plants and equipment
interpret documentation relevant to receiving, organizing and storing materials, plants and equipment
explain the process for verifying and accepting materials, plants and equipment shipments
describe the procedures used for receiving, organizing and storing materials, plants and equipment

Range of Variables

A-3.07 - Transports materials

Essential Skills: Document Use, Thinking, Reading

A-3.07 - Transports materials
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.07.01P identify types of transportation types of transportation are identified
A-3.07.02P protect plant material protective items and procedures are used to ensure plant health according to CLS
A-3.07.03P secure materials materials are secured using appropriate load bearing tie downs according to jurisdictional regulations, and loose materials are loaded and secured in a manner to prevent spillage and damage
A-3.07.04P load/unload materials materials are loaded and unloaded using tools and equipment in sequence and direction to allow for optimal transport
A-3.07.05P cover materials materials are covered according to company policies and jurisdictional regulations
A-3.07.06P load and transport material material is loaded and transported according to weight restrictions, manufacturers’ specifications, load distribution requirements, and according to jurisdictional regulations
A-3.07.07P perform and document circle check of loaded vehicle and towed equipment circle check of loaded vehicle and towed equipment is documented according to jurisdictional regulations and company policies

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.07.01L demonstrate knowledge of the procedures for transporting materials define terminology associated with transporting materials
identify hazards and describe safe work practices pertaining to transporting materials
interpret documentation relevant to transporting materials
describe the procedures used for transporting materials
identify documentation relevant to materials weights

Range of Variables

A-3.08 - Transports materials

Essential Skills: Document Use, Thinking, Reading

A-3.08 - Transports materials
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.08.01P select vehicle/trailer type vehicle/trailer type is selected according to equipment, weight restrictions and required use
A-3.08.02P secure equipment equipment is secured according to jurisdictional regulations
A-3.08.03P determine route from shop to work site for heavy hauling route from shop to work site for heavy hauling is planned for efficiency and according to jurisdictional regulations
A-3.08.04P attach signage to vehicle/trailer for oversized loads signage is attached to vehicle/trailer to indicate oversized loads according to jurisdictional regulations
A-3.08.05P place traffic cones and wheel chocks traffic cones and wheel chocks are in place when loading and unloading trailer according to jurisdictional regulations
A-3.08.06P follow road closure procedures road closure procedures are followed according to jurisdictional regulations
A-3.08.07P load and transport equipment equipment is loaded and transported according to weight restrictions, manufacturers’ specifications, load distribution requirements, and according to jurisdictional regulations
Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.08.01L demonstrate knowledge of the procedures for transporting equipment define terminology associated with transporting equipment
identify jurisdictional regulations used for transporting equipment
identify hazards and describe safe work practices pertaining to transporting equipment
interpret documentation relevant to transporting equipment
describe the procedures used for transporting equipment

Task A-4 Participates in marketing and sales

Task Descriptor

Landscape horticulturists sell products and services that meet client expectations. Establishing and maintaining customer relations is a critical component of the marketing and sales strategy. Landscape horticulturists need to manage and control a broad range of inventory products. They also need to know about estimating, tendering and contracting processes.

A-4.01 - Controls inventory

Essential Skills: Numeracy, Digital Technology, Reading

A-4.01 - Controls inventory
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes no yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.01.01P identify and count inventory inventory is counted using manual or electronic systems to ensure accuracy and according to company policies
A-4.01.02P sort inventory inventory is sorted according to type, age and quality to ensure safety, efficiency and cost effectiveness
A-4.01.03P maintain inventory records inventory records are maintained according to company policies
A-4.01.04P identify restock orders orders that need to be restocked are identified according to quantities, expiration dates and seasonal needs
Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.01.01L demonstrate knowledge of the procedures for controlling inventory define terminology associated with controlling inventory
identify hazards and describe safe work practices pertaining to inventory control
interpret documentation relevant to inventory control
describe the procedures for controlling inventory

A-4.02 - Sells products and services

Essential Skills: Digital Technology, Oral Communication, Working with Others

A-4.02 - Sells products and services
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes no yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.02.01P advise and educate clients on plants, products and services clients are provided advice and information on plants, products and services
A-4.02.02P up–sell additional products and services to clients and advise of special offers clients are provided information on additional products and services, and special offers
A-4.02.03P merchandise products and services products and services are merchandised in an attractive and visible way
A-4.02.04P handle payments for products and services payments are handled according to company policies
A-4.02.05P maintain professional image and appearance image and appearance is maintained to promote professionalism
A-4.02.06P prepare and administer contracts contracts are prepared and administered to identify scope of work, materials, timelines and cost
Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.02.01L demonstrate knowledge of sales techniques describe the procedures associated with sales
identify marketing principles
identify components of contracts
A-4.02.02L demonstrate knowledge of products and services explain the importance of advising clients about products and services

Range of Variables

A-4.03 - Maintains customer relations

Essential Skills: Oral Communication, Working with Others, Thinking

A-4.03 - Maintains customer relations
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.03.01P address clients’ concerns clients’ concerns are addressed with tact, politeness and in a timely manner according to company policies
A-4.03.02P practice customer service customers are served by providing knowledge, acknowledging clients’ needs and to promote positive customer relations
A-4.03.03P maintain customer record information customer record information is up–to–date and accurate, and maintained according to company policies and jurisdictional regulations
A-4.03.04P provide follow–up services follow–up services are provided to ensure customer satisfaction

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.03.01L demonstrate knowledge of customer relations describe the processes associated with maintaining customer relations
A-4.03.02L demonstrate knowledge of jurisdictional regulations identify jurisdictional regulations pertaining to customer record information

Range of Variables

A-4.04 - Prepares estimates

Essential Skills: Numeracy, Thinking, Continuous Learning

A-4.04 - Prepares estimates
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes no yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.04.01P interpret site information/document to identify requirements for estimate requirements for estimate are identified by interpreting site information/document
A-4.04.02P estimate material requirements estimates for material requirements are prepared according to measurements and calculations
A-4.04.03P estimate labour requirements estimates for labour requirements are calculated according to job requirements, historical data and safe work procedures
A-4.04.04P estimate equipment requirements estimates for equipment requirements are calculated according to job requirements, historical data and safe work procedures
A-4.04.05P identify and apply additional costs additional costs are applied to estimate
A-4.04.06P coordinate project logistics project logistics are coordinated with other contractors, suppliers and employees to establish direct costs by discussing logistical issues
A-4.04.07P provide estimates estimates are provided for contract preparation

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.04.01L demonstrate knowledge of the procedures used to calculate and estimate job requirements define terminology associated with estimating
identify sources of information pertaining to estimating
describe the procedures used to calculate requirements for estimate
identify job requirements
calculate and estimate job requirements

Range of Variables

Task A-5 Uses communication and mentoring techniques

Task Descriptor

Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring - learning workplace skills and passing them on. Because of the importance of this to the trade, this task covers the activities related to communication in the workplace and mentoring skills.

A-5.01 - Uses communication techniques

Essential Skills: Oral Communication, Working with Others, Continuous Learning

A-5.01 - Uses communication techniques
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-5.01.01P demonstrate communication practices with individuals or in a group instructions and messages are understood by all parties involved in communication
A-5.01.02P listen using active listening practices steps of active listening are used
A-5.01.03P receive and respond to feedback response to feedback indicates understanding and corrective measures are taken if required
A-5.01.04P explain and provide feedback explanation and feedback is provided and task is carried out as directed
A-5.01.05P use questioning to improve communication questions enhance understanding and on–the–job training
A-5.01.06P participate in safety and information meetings meetings are attended, information is relayed to the workforce, and is understood and applied

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-5.01.01L demonstrate knowledge of trade terminology define terminology used in the trade
A-5.01.02L demonstrate knowledge of effective communication practices describe the importance of using effective verbal and non–verbal communication with people in the workplace
identify sources of information to effectively communicate
identify communication and learning styles
describe effective listening and speaking skills
identify personal responsibilities and attitudes that contribute to on–the–job success
identify the value of diversity in the workplace
identify communication that constitutes harassment and discrimination

Range of Variables

A-5.02 - Uses mentoring techniques

Essential Skills: Oral Communication, Working with Others, Continuous Learning

A-5.02 - Uses mentoring techniques
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes yes yes yes yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-5.02.01P identify and communicate learning objective apprentice or colleague can explain the objective
A-5.02.02P link lesson to other lessons and the job the relation of the lessons to each other and to the job or job segment is demonstrated
A-5.02.03P demonstrate performance of a skill to an apprentice or colleague steps required to demonstrate a skill are performed
A-5.02.04P set up conditions required for an apprentice to practice a skill practice conditions are set up so that the skill can be practiced safely by the apprentice
A-5.02.05P assess apprentice or colleague’s ability to perform tasks with increasing independence performance improves with practice to a point where skill can be done with little supervision
A-5.02.06P give supportive and corrective feedback apprentice adopts best practice after having been given supportive or corrective feedback
A-5.02.07P support apprentices in pursuing technical training opportunities technical training is completed within timeframe prescribed by apprenticeship authority
A-5.02.08P support equity group apprentices workplace is harassment and discrimination–free
A-5.02.09P implement probationary period to assess suitability to the trade commitment is demonstrated and more suitable career options are provided if required

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-5.02.01L demonstrate knowledge of strategies for learning skills in the workplace describe the importance of individual experience
describe the shared responsibilities for workplace learning
determine one’s own learning preferences and explain how these relate to learning new skills
describe the importance of different types of skills in the workplace
describe the importance of essential skills in the workplace
identify different learning styles
identify different learning needs and strategies to meet learning needs
identify strategies to assist in learning a skill
A-5.02.02L demonstrate knowledge of strategies for teachning skills in the workplace identify different roles played by a workplace mentor
describe teachning skills
explain the importance of identifying the lesson objective
identify teachable moments
explain the importance of linking the lessons
identify the components of the skill (the context)
describe considerations in setting up opportunities for skill practice
explain the importance of providing feedback
identify techniques for giving effective feedback
describe a skills assessment
identify methods of assessing progress
explain how to adjust a lesson to different situations

Range of Variables