Table of contents
Task E-13 Services commercial window and door systems
Task descriptor
Glaziers service broken or damaged glass windows and doors in commercial sectors. They work on both the glass and their structure, diagnosing, repairing and replacing components as needed.
E-13.01 Assesses service requirements for commercial window and door systems
E-13.01 Assesses service requirements for commercial window and door systems
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| E-13.01.01P |
identify problems |
problems are identified by performing visual and physical inspection |
| E-13.01.02P |
select and use tools and equipment |
tools and equipment are selected and used according to task, manufacturers’ specifications and site conditions |
| E-13.01.03P |
plan sequence of repair |
sequence of repair is planned according to site conditions and type of repair |
| E-13.01.04P |
protect surrounding areas |
surrounding areas are protected according to site conditions and jurisdictional regulations |
| E-13.01.05P |
identify required upgrades |
required upgrades are identified |
| E-13.01.06P |
determine replacement components |
replacement components are determined |
| E-13.01.07P |
inspect commercial window and door systems |
commercial window and door systems are inspected to identify potential issues |
Range of variables
- problems include: broken and failed glass, damaged framing, failed hardware and materials, hazardous materials (asbestos, black mould), leaks
- tools and equipment include: see Appendix B (Tools and Equipment)
- site conditions include: accessibility, access equipment on site, size of material being repaired or replaced, location
- upgrades include: hardware, glazing systems, sealants, building envelope, insulating values, energy efficiency, safety
- components include: door hardware (hinges, pivots, locks, latches), window hardware (pressure plates, caps, vent hardware), framing
- potential issues include: damaged or missing materials, failed seals, leaks, substandard building envelope
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| E-13.01.01L |
demonstrate knowledge of commercial window and door systems, their characteristics and applications |
identify types of commercial window and door systems and their components, and describe their characteristics and applications |
| E-13.01.02L |
demonstrate knowledge of procedures used to assess service requirements for commercial window and door systems |
identify tools and equipment used to assess service requirements for commercial window and door systems, and describe their applications and procedures for use |
| describe procedures used to assess service requirements for commercial window and door systems |
| describe access requirements |
| describe potential problems with commercial window and door systems |
| E-13.01.03L |
demonstrate knowledge of regulatory requirements pertaining to commercial window and door systems |
interpret and identify codes and regulations pertaining to commercial window and door systems |
Range of variables
- types of commercial window and door systems include: storefront, curtain wall, skylights, sloped glazing, entrance, TVS
- components include: door hardware (hinges, pivots, locks, latches), window hardware (pressure plates, caps, vent hardware), framing
- tools and equipment include: see Appendix B (Tools and Equipment)
- problems include: broken and failed glass, damaged framing, failed hardware and materials, hazardous materials (asbestos, black mould), leaks
- codes and regulations include: NBC, NECB, NFC, jurisdictional codes and regulations
E-13.02 Repairs commercial window and door systems
E-13.02 Repairs commercial window and door systems
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NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
| NV |
yes |
NV |
NV |
NV |
yes |
yes |
yes |
yes |
yes |
NV |
NV |
NV |
Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| E-13.02.01P |
select and use tools and equipment |
tools and equipment are selected and used according to task, manufacturers’ specifications and site requirements |
| E-13.02.02P |
disassemble window and door system |
window and door system is disassembled and disposed of according to sequence of disassembly and site requirements |
| E-13.02.03P |
remove and dispose of damaged products |
damaged products are removed and disposed of according to sequence of disassembly and site requirements |
| E-13.02.04P |
determine hazards of material handling |
hazards of material handling are determined according to company policies and procedures, and jurisdictional regulations |
| E-13.02.05P |
select replacement products |
replacement products are selected to match existing system or to upgrade to customer requirements |
| E-13.02.06P |
assemble replacement parts and materials for commercial window and door systems |
replacement parts and materials for commercial window and door systems are assembled according to manufacturers’ specifications |
| E-13.02.07P |
repair, replace and fasten hardware |
hardware is repaired, replaced and fastened |
| E-13.02.08P |
place and secure window and door systems |
window and door systems are placed and secured according to manufacturers’ specifications and site conditions |
| E-13.02.09P |
verify operation of window vents and door system |
window vents and door system are operational |
Range of variables
- tools and equipment include: see Appendix B (Tools and Equipment)
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| E-13.02.01L |
demonstrate knowledge of commercial window and door systems, their components, characteristics and applications |
identify types of commercial window and door systems and their components, and describe their characteristics and applications |
| identify types of glass products and describe their characteristics and applications |
| E-13.02.02L |
demonstrate knowledge of procedures used to repair or replace commercial window and door systems |
identify tools and equipment used to repair commercial window and door systems, and describe their applications and procedures for use |
| describe procedures used to repair or replace commercial window and door systems |
| describe potential hazards of material handling during repair procedures |
| E-13.02.03L |
demonstrate knowledge of regulatory requirements pertaining to commercial window and door systems |
interpret and identify codes and regulations pertaining to commercial window and door systems |
Range of variables
- components include: hinges, pivots, locks, handles
- types of commercial window and door systems include: storefront, curtain wall, skylights, sloped glazing, entrance, TVS
- types of glass products include: tempered, annealed, high-performance, Georgian polished wire (GPW), laminated, heat-strengthened, low-E, obscure glass, fire-rated, ballistic/bomb-resistant
- tools and equipment include: see Appendix B (Tools and Equipment)
- codes and regulations include: NBC, NECB, NFC, jurisdictional codes and regulations
Task E-14 Services residential window and door systems
Task descriptor
Glaziers service broken or damaged glass windows and doors in residential sectors. They work on both the glass and their structure, diagnosing, repairing and replacing components as needed.
E-14.01 Assesses service requirements for residential window and door systems
E-14.01 Assesses service requirements for residential window and door systems
| NL |
NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
| NV |
yes |
NV |
NV |
NV |
yes |
yes |
yes |
yes |
yes |
NV |
NV |
NV |
Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| E-14.01.01P |
identify problems |
problems are identified by performing visual and physical inspection |
| E-14.01.02P |
select and use tools and equipment |
tools and equipment are selected and used according to task, manufacturers’ specifications and site conditions |
| E-14.01.03P |
plan sequence of repair |
sequence of repair is planned according to site conditions and type of repair |
| E-14.01.04P |
protect surrounding areas |
surrounding areas are protected according to site conditions and jurisdictional regulations |
| E-14.01.05P |
identify upgrades and retrofits and advise client |
upgrades and retrofits are identified and client is advised |
| E-14.01.06P |
determine replacement window and door components |
replacement window and door components are determined |
| E-14.01.07P |
inspect residential window and door systems |
residential window and door systems are inspected to identify any potential issues |
Range of variables
- problems include: worn or damaged door sweeps, screens and thresholds; broken seals, glass and sashes; operational issues of vents or door hardware; hazardous materials (black mould, asbestos, lead paint)
- tools and equipment include: see Appendix B (Tools and Equipment)
- site conditions include: ground conditions, location of window or door
- upgrades and retrofits include: energy efficiency (insulation value, low-e, krypton and argon gas), aesthetics
- window components include: vent, sash, sash balance, hinges, operators, locks, handles
- door components include: handles, locks, hinges, restrictors, rollers, tracks, latches, closers
- potential issues include: air leaks, moisture leaks, insulation failures, incorrect installations, sealant failures
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| E-14.01.01L |
demonstrate knowledge of residential window and door systems, their characteristics and applications |
identify types of residential window systems and their components, and describe their characteristics and applications |
| identify types of residential door systems and their components, and describe their characteristics and applications |
| E-14.01.02L |
demonstrate knowledge of procedures used to assess service requirements for residential window and door systems |
identify tools and equipment used to assess service requirements for residential window and door systems, and describe their applications and procedures for use |
| describe procedures used to assess service requirements for residential window and door systems |
| describe access requirements |
| describe potential problems with residential window and door systems and identify potential solutions for repair |
| E-14.01.03L |
demonstrate knowledge of regulatory requirements pertaining to residential window and door systems |
interpret and identify codes and regulations pertaining to residential window and door systems |
Range of variables
- types of residential window systems include: bays, bows, inserts, awning, single-hung, double-hung, casement, sliding, tilt turn, skylights, hopper
- window components include: vent, sash, sash balance, hinges, operators, locks, handles
- types of residential door systems include: double, pocket, swing, sliding
- door components include: handles, locks, hinges, restrictors, rollers, tracks, latches, closers
- tools and equipment include: see Appendix B (Tools and Equipment)
- problems include: worn or damaged door sweeps, screens and thresholds; broken seals, glass and sashes; operational issues of vents or door hardware; hazardous materials (black mould, asbestos, lead paint)
- codes and regulations include: NBC, NECB, NFC, CSA codes, jurisdictional codes and regulations
E-14.02 Repairs residential window and door systems
E-14.02 Repairs residential window and door systems
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NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
| NV |
yes |
NV |
NV |
NV |
yes |
yes |
yes |
yes |
yes |
NV |
NV |
NV |
Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| E-14.02.01P |
select and use tools and equipment |
tools and equipment are selected and used according to task and manufacturers’ specifications |
| E-14.02.02P |
disassemble window and door system |
window and door system is disassembled and disposed of according to sequence of disassembly, site requirements and jurisdictional regulations |
| E-14.02.03P |
remove and dispose of damaged products |
damaged products are removed and disposed of according to sequence of disassembly, site requirements and jurisdictional regulations |
| E-14.02.04P |
determine hazards of material handling |
hazards of material handling are determined according to company policies and procedures, and jurisdictional regulations |
| E-14.02.05P |
select replacement products |
replacement products are selected to match existing system or to upgrade to customer requirements and codes and regulations |
| E-14.02.06P |
assemble replacement parts and materials for residential window and door systems |
replacement parts and materials for residential window and door systems are assembled according to manufacturers’ specifications |
| E-14.02.07P |
repair, replace and fasten hardware |
hardware is repaired, replaced and fastened according to manufacturers’ specifications |
| E-14.02.08P |
place and secure window and door systems |
window and door systems are placed and secured according to manufacturers’ specifications and site conditions |
| E-14.02.09P |
verify operation of window vents and door system |
window vents and door system are operational |
Range of variables
- tools and equipment include: see Appendix B (Tools and Equipment)
- codes and regulations include: NBC, NECB, NFC, CSA codes, jurisdictional codes and regulations
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| E-14.02.01L |
demonstrate knowledge of residential window and door systems, their components, characteristics and applications |
identify types of residential window systems and their components, and describe their characteristics and applications |
| identify types of residential door systems and their components, and describe their characteristics and applications |
| identify types of glass products and describe their characteristics and applications |
| E-14.02.02L |
demonstrate knowledge of procedures used to repair residential window and door systems |
identify tools and equipment used to repair residential window and door systems, and describe their applications and procedures for use |
| describe procedures used to repair residential window and door systems |
| describe potential hazards of material handling during repair procedures |
| E-14.02.03L |
demonstrate knowledge of regulatory requirements pertaining to residential window and door systems |
interpret and identify codes and regulations pertaining to residential window and door systems |
Range of variables
- types of residential window systems include: bays, bows, inserts, awning, single-hung, double-hung, casement, sliding, tilt turn, skylights, hopper
- window components include: vent, sash, sash balance, hinges, operators, locks, handles
- types of residential door systems include: double, pocket, swing, sliding
- door components include: handles, locks, hinges, restrictors, rollers, tracks, latches, closers
- types of glass products include: tempered, annealed, high-performance, laminated, obscure glass, heat-strengthened
- tools and equipment include: see Appendix B (Tools and Equipment)
- codes and regulations include: NBC, NECB, NFC, CSA codes, jurisdictional codes and regulations
Task E-15 Services specialty glass and products
Task descriptor
Glaziers service specialty glass and products in commercial and residential sectors. They work on both the glass and their structure, diagnosing, repairing and replacing components as needed.
E-15.01 Assesses service requirements for specialty glass and products
E-15.01 Assesses service requirements for specialty glass and products
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NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
| NV |
yes |
NV |
NV |
NV |
yes |
yes |
yes |
yes |
yes |
NV |
NV |
NV |
Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| E-15.01.01P |
identify problems |
problems are identified by performing visual and physical inspection |
| E-15.01.02P |
select and use tools and equipment |
tools and equipment are selected and used according to task, manufacturers’ specifications and site conditions |
| E-15.01.03P |
plan sequence of repair |
sequence of repair is planned according to site conditions and type of repair |
| E-15.01.04P |
protect surrounding areas |
surrounding areas are protected according to site conditions and jurisdictional regulations |
| E-15.01.05P |
determine replacement components |
replacement components are determined |
| E-15.01.06P |
inspect specialty glass and products |
specialty glass and products are inspected to identify any potential issues |
Range of variables
- problems include: cracked stained glass, scratches, broken glass or components, incompatible parts, misalignment
- tools and equipment include: see Appendix B (Tools and Equipment)
- site conditions include: ground conditions, location of specialty glass
- components include: point fittings, patch fittings, sill tracks, head tracks, standoffs
- potential issues include: weight of components, damaged or missing materials, failed seals, substandard building envelope, improper installation, improper measurement and sizes
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| E-15.01.01L |
demonstrate knowledge of specialty glass and products, their characteristics and applications |
identify types of specialty glass and products and their components, and describe their characteristics and applications |
| identify types of specialty product materials |
| E-15.01.02L |
demonstrate knowledge of procedures used to assess service requirements for specialty glass and products |
identify tools and equipment used to assess service requirements for specialty glass and products, and describe their applications and procedures for use |
| describe procedures used to assess service requirements for specialty glass and products |
| describe access requirements |
| describe potential problems with specialty glass and products |
| E-15.01.03L |
demonstrate knowledge of regulatory requirements pertaining to specialty glass and products |
interpret and identify codes and regulations pertaining to specialty glass and products |
Range of variables
- characteristics include: curved, multi-coloured, multi-laminate, insulation value, colour, tempered
- applications include: public safety, smoke control, aesthetics
- types of specialty glass and products include: shower enclosures, point glazed products, sun shades, balustrades, sliding glass doors, cage doors, smoke baffles, glass floors, glass bridges, canopies
- types of specialty product materials include: plastic, wood, vinyl, aluminum, stainless steel, pressed steel, low-iron glass, acrylic, leaded glass
- tools and equipment include: see Appendix B (Tools and Equipment)
- problems include: cracked stained glass, scratches, broken glass or components, incompatible parts, misalignment
- codes and regulations include: NBC, NECB, NFC, CSA codes, jurisdictional codes and regulations
E-15.02 Repairs specialty glass and products
E-15.02 Repairs specialty glass and products
| NL |
NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
| NV |
yes |
NV |
NV |
NV |
yes |
yes |
yes |
yes |
yes |
NV |
NV |
NV |
Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| E-15.02.01P |
select and use tools and equipment |
tools and equipment are selected and used according to task, manufacturers’ specifications and site requirements |
| E-15.02.02P |
disassemble specialty glass and products |
specialty glass and products are disassembled and disposed of according to sequence of disassembly, site requirements and codes and regulations |
| E-15.02.03P |
remove and dispose of damaged products |
damaged products are removed and disposed of according to sequence of disassembly, site requirements and codes and regulations |
| E-15.02.04P |
determine hazards of material handling |
hazards of material handling are determined according to company policies and procedures and, codes and regulations |
| E-15.02.05P |
select replacement products |
replacement products are selected to match existing system or to customer requirements according to codes and regulations |
| E-15.02.06P |
assemble replacement parts and materials for specialty glass and products |
replacement parts and materials for specialty glass and products are assembled according to manufacturers’ specifications |
| E-15.02.07P |
repair, replace and fasten hardware |
hardware is repaired, replaced and fastened |
| E-15.02.08P |
place and secure specialty glass and products |
specialty glass and products are placed and secured according to manufacturers’ specifications, site conditions and customer requirements |
| E-15.02.09P |
verify installation and operation of specialty glass and products |
specialty glass and products are operational and installed according to manufacturers’ specifications |
Range of variables
- tools and equipment include: see Appendix B (Tools and Equipment)
- codes and regulations include: NBC, NECB, NFC, CSA codes, jurisdictional codes and regulations
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| E-15.02.01L |
demonstrate knowledge of specialty glass and products, their characteristics and applications |
identify specialty glass and products and their components, and describe their characteristics and applications |
| identify types of specialty product materials |
| E-15.02.02L |
demonstrate knowledge of procedures used to repair specialty glass and products |
identify tools and equipment used to repair specialty glass and products, and describe their applications and procedures for use |
| describe procedures used to repair specialty glass and products |
| describe potential hazards of material handling during repair procedures |
| identify types of fasteners used to fasten specialty glass and products |
| E-15.02.03L |
demonstrate knowledge of regulatory requirements pertaining to specialty glass and products |
interpret and identify codes and regulations pertaining to specialty glass and products |
Range of variables
- characteristics include: curved, multi-coloured, multi-laminate, insulation value, colour, tempered
- applications include: public safety, smoke control, aesthetics
- types of specialty product materials include: plastic, wood, vinyl, aluminum, stainless steel, pressed steel, low-iron glass, acrylic, leaded glass
- tools and equipment include: see Appendix B (Tools and Equipment)
- types of fasteners include: screws, clips, anchors, point glazed fittings
- codes and regulations include: NBC, NECB, NFC, CSA codes, jurisdictional codes and regulations