Major Work Activity E - Performs servicing

Table of contents

Task E-13 Services commercial window and door systems

Task descriptor

Glaziers service broken or damaged glass windows and doors in commercial sectors. They work on both the glass and their structure, diagnosing, repairing and replacing components as needed.

E-13.01 Assesses service requirements for commercial window and door systems

E-13.01 Assesses service requirements for commercial window and door systems
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
E-13.01.01P identify problems problems are identified by performing visual and physical inspection
E-13.01.02P select and use tools and equipment tools and equipment are selected and used according to task, manufacturers’ specifications and site conditions
E-13.01.03P plan sequence of repair sequence of repair is planned according to site conditions and type of repair
E-13.01.04P protect surrounding areas surrounding areas are protected according to site conditions and jurisdictional regulations
E-13.01.05P identify required upgrades required upgrades are identified
E-13.01.06P determine replacement components replacement components are determined
E-13.01.07P inspect commercial window and door systems commercial window and door systems are inspected to identify potential issues

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
E-13.01.01L demonstrate knowledge of commercial window and door systems, their characteristics and applications identify types of commercial window and door systems and their components, and describe their characteristics and applications
E-13.01.02L demonstrate knowledge of procedures used to assess service requirements for commercial window and door systems identify tools and equipment used to assess service requirements for commercial window and door systems, and describe their applications and procedures for use
describe procedures used to assess service requirements for commercial window and door systems
describe access requirements
describe potential problems with commercial window and door systems
E-13.01.03L demonstrate knowledge of regulatory requirements pertaining to commercial window and door systems interpret and identify codes and regulations pertaining to commercial window and door systems

Range of variables

E-13.02 Repairs commercial window and door systems

E-13.02 Repairs commercial window and door systems
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
E-13.02.01P select and use tools and equipment tools and equipment are selected and used according to task, manufacturers’ specifications and site requirements
E-13.02.02P disassemble window and door system window and door system is disassembled and disposed of according to sequence of disassembly and site requirements
E-13.02.03P remove and dispose of damaged products damaged products are removed and disposed of according to sequence of disassembly and site requirements
E-13.02.04P determine hazards of material handling hazards of material handling are determined according to company policies and procedures, and jurisdictional regulations
E-13.02.05P select replacement products replacement products are selected to match existing system or to upgrade to customer requirements
E-13.02.06P assemble replacement parts and materials for commercial window and door systems replacement parts and materials for commercial window and door systems are assembled according to manufacturers’ specifications
E-13.02.07P repair, replace and fasten hardware hardware is repaired, replaced and fastened
E-13.02.08P place and secure window and door systems window and door systems are placed and secured according to manufacturers’ specifications and site conditions
E-13.02.09P verify operation of window vents and door system window vents and door system are operational

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
E-13.02.01L demonstrate knowledge of commercial window and door systems, their components, characteristics and applications identify types of commercial window and door systems and their components, and describe their characteristics and applications
identify types of glass products and describe their characteristics and applications
E-13.02.02L demonstrate knowledge of procedures used to repair or replace commercial window and door systems identify tools and equipment used to repair commercial window and door systems, and describe their applications and procedures for use
describe procedures used to repair or replace commercial window and door systems
describe potential hazards of material handling during repair procedures
E-13.02.03L demonstrate knowledge of regulatory requirements pertaining to commercial window and door systems interpret and identify codes and regulations pertaining to commercial window and door systems

Range of variables

Task E-14 Services residential window and door systems

Task descriptor

Glaziers service broken or damaged glass windows and doors in residential sectors. They work on both the glass and their structure, diagnosing, repairing and replacing components as needed.

E-14.01 Assesses service requirements for residential window and door systems

E-14.01 Assesses service requirements for residential window and door systems
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
E-14.01.01P identify problems problems are identified by performing visual and physical inspection
E-14.01.02P select and use tools and equipment tools and equipment are selected and used according to task, manufacturers’ specifications and site conditions
E-14.01.03P plan sequence of repair sequence of repair is planned according to site conditions and type of repair
E-14.01.04P protect surrounding areas surrounding areas are protected according to site conditions and jurisdictional regulations
E-14.01.05P identify upgrades and retrofits and advise client upgrades and retrofits are identified and client is advised
E-14.01.06P determine replacement window and door components replacement window and door components are determined
E-14.01.07P inspect residential window and door systems residential window and door systems are inspected to identify any potential issues

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
E-14.01.01L demonstrate knowledge of residential window and door systems, their characteristics and applications identify types of residential window systems and their components, and describe their characteristics and applications
identify types of residential door systems and their components, and describe their characteristics and applications
E-14.01.02L demonstrate knowledge of procedures used to assess service requirements for residential window and door systems identify tools and equipment used to assess service requirements for residential window and door systems, and describe their applications and procedures for use
describe procedures used to assess service requirements for residential window and door systems
describe access requirements
describe potential problems with residential window and door systems and identify potential solutions for repair
E-14.01.03L demonstrate knowledge of regulatory requirements pertaining to residential window and door systems interpret and identify codes and regulations pertaining to residential window and door systems

Range of variables

E-14.02 Repairs residential window and door systems

E-14.02 Repairs residential window and door systems
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
E-14.02.01P select and use tools and equipment tools and equipment are selected and used according to task and manufacturers’ specifications
E-14.02.02P disassemble window and door system window and door system is disassembled and disposed of according to sequence of disassembly, site requirements and jurisdictional regulations
E-14.02.03P remove and dispose of damaged products damaged products are removed and disposed of according to sequence of disassembly, site requirements and jurisdictional regulations
E-14.02.04P determine hazards of material handling hazards of material handling are determined according to company policies and procedures, and jurisdictional regulations
E-14.02.05P select replacement products replacement products are selected to match existing system or to upgrade to customer requirements and codes and regulations
E-14.02.06P assemble replacement parts and materials for residential window and door systems replacement parts and materials for residential window and door systems are assembled according to manufacturers’ specifications
E-14.02.07P repair, replace and fasten hardware hardware is repaired, replaced and fastened according to manufacturers’ specifications
E-14.02.08P place and secure window and door systems window and door systems are placed and secured according to manufacturers’ specifications and site conditions
E-14.02.09P verify operation of window vents and door system window vents and door system are operational

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
E-14.02.01L demonstrate knowledge of residential window and door systems, their components, characteristics and applications identify types of residential window systems and their components, and describe their characteristics and applications
identify types of residential door systems and their components, and describe their characteristics and applications
identify types of glass products and describe their characteristics and applications
E-14.02.02L demonstrate knowledge of procedures used to repair residential window and door systems identify tools and equipment used to repair residential window and door systems, and describe their applications and procedures for use
describe procedures used to repair residential window and door systems
describe potential hazards of material handling during repair procedures
E-14.02.03L demonstrate knowledge of regulatory requirements pertaining to residential window and door systems interpret and identify codes and regulations pertaining to residential window and door systems

Range of variables

Task E-15 Services specialty glass and products

Task descriptor

Glaziers service specialty glass and products in commercial and residential sectors. They work on both the glass and their structure, diagnosing, repairing and replacing components as needed.

E-15.01 Assesses service requirements for specialty glass and products

E-15.01 Assesses service requirements for specialty glass and products
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
E-15.01.01P identify problems problems are identified by performing visual and physical inspection
E-15.01.02P select and use tools and equipment tools and equipment are selected and used according to task, manufacturers’ specifications and site conditions
E-15.01.03P plan sequence of repair sequence of repair is planned according to site conditions and type of repair
E-15.01.04P protect surrounding areas surrounding areas are protected according to site conditions and jurisdictional regulations
E-15.01.05P determine replacement components replacement components are determined
E-15.01.06P inspect specialty glass and products specialty glass and products are inspected to identify any potential issues

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
E-15.01.01L demonstrate knowledge of specialty glass and products, their characteristics and applications identify types of specialty glass and products and their components, and describe their characteristics and applications
identify types of specialty product materials
E-15.01.02L demonstrate knowledge of procedures used to assess service requirements for specialty glass and products identify tools and equipment used to assess service requirements for specialty glass and products, and describe their applications and procedures for use
describe procedures used to assess service requirements for specialty glass and products
describe access requirements
describe potential problems with specialty glass and products
E-15.01.03L demonstrate knowledge of regulatory requirements pertaining to specialty glass and products interpret and identify codes and regulations pertaining to specialty glass and products

Range of variables

E-15.02 Repairs specialty glass and products

E-15.02 Repairs specialty glass and products
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
E-15.02.01P select and use tools and equipment tools and equipment are selected and used according to task, manufacturers’ specifications and site requirements
E-15.02.02P disassemble specialty glass and products specialty glass and products are disassembled and disposed of according to sequence of disassembly, site requirements and codes and regulations
E-15.02.03P remove and dispose of damaged products damaged products are removed and disposed of according to sequence of disassembly, site requirements and codes and regulations
E-15.02.04P determine hazards of material handling hazards of material handling are determined according to company policies and procedures and, codes and regulations
E-15.02.05P select replacement products replacement products are selected to match existing system or to customer requirements according to codes and regulations
E-15.02.06P assemble replacement parts and materials for specialty glass and products replacement parts and materials for specialty glass and products are assembled according to manufacturers’ specifications
E-15.02.07P repair, replace and fasten hardware hardware is repaired, replaced and fastened
E-15.02.08P place and secure specialty glass and products specialty glass and products are placed and secured according to manufacturers’ specifications, site conditions and customer requirements
E-15.02.09P verify installation and operation of specialty glass and products specialty glass and products are operational and installed according to manufacturers’ specifications

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
E-15.02.01L demonstrate knowledge of specialty glass and products, their characteristics and applications identify specialty glass and products and their components, and describe their characteristics and applications
identify types of specialty product materials
E-15.02.02L demonstrate knowledge of procedures used to repair specialty glass and products identify tools and equipment used to repair specialty glass and products, and describe their applications and procedures for use
describe procedures used to repair specialty glass and products
describe potential hazards of material handling during repair procedures
identify types of fasteners used to fasten specialty glass and products
E-15.02.03L demonstrate knowledge of regulatory requirements pertaining to specialty glass and products interpret and identify codes and regulations pertaining to specialty glass and products

Range of variables