Table of Contents
Task A-1 Performs safety-related functions
Task Descriptor
Automotive refinishing technicians protect themselves and co-workers by maintaining a safe workplace. They also protect themselves by using personal protective equipment (PPE) and safety equipment.
A-1.01 - Maintains safe workplace
Essential Skills: Document Use, Working with Others, Thinking
A-1.01 - Maintains safe workplace
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-1.01.01P |
identify workplace hazards |
workplace hazards are identified according to safety data sheets (SDS) and jurisdictional regulations |
| A-1.01.02P |
perform housekeeping duties |
housekeeping duties are performed according to jurisdictional regulations and job requirements |
| A-1.01.03P |
store hazardous products |
hazardous products are stored in locations according to jurisdictional regulations, SDS and environmental regulations |
| A-1.01.04P |
operate ventilation systems |
ventilation systems are operated when mixing products, sanding and spraying according to jurisdictional and environmental regulations |
| A-1.01.05P |
identify location and condition of safety equipment |
location and condition of safety equipment is identified according to jurisdictional regulations and manufacturers’ specifications |
| A-1.01.06P |
dispose of and recycle hazardous products and waste |
hazardous products and waste are disposed of and recycled according to jurisdictional and environmental regulations |
| A-1.01.07P |
verify original equipment manufacturer (OEM) safety precautions |
OEM safety precautions are verified when dealing with electric, hybrid and alternative fuel vehicles |
| A-1.01.08P |
complete safety-related documentation |
safety-related documentation is completed according to jurisdictional regulations |
Range of Variables
- workplace hazards include: spills, sources of ignition, sharps, chemicals, tripping hazards, metal debris (aluminum, magnesium dust)
- housekeeping duties include: clearing clutter, sweeping floors, maintaining clear path to exit ways, changing filters
- locations include: mix room, explosion and spill-proof cabinets, fire cabinets, prep and spray booths
- safety equipment includes: spill kits, eye wash stations, chemical showers, fire extinguishers, first aid kits
- hazardous products and waste include: paint products, solvents, fillers, solvent soaked rags
- safety-related documentation includes: spill procedure sheets, product labelling, booth filter changes, incident reports, SDS
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-1.01.01L |
demonstrate knowledge of safe work practices |
identify workplace hazards and describe safe work practices |
| describe procedures used to store, dispose of and recycle hazardous products and waste |
| A-1.01.02L |
demonstrate knowledge of regulatory requirements pertaining to safety |
identify and describe workplace safety and health regulations |
| describe regulatory requirements used for the disposal of hazardous waste |
| A-1.01.03L |
demonstrate knowledge of safety-related documentation and its use |
identify types and location of safety-related documentation and describe their purpose, applications and procedures for use |
Range of Variables
- workplace hazards include: spills, sources of ignition, sharps, chemicals, tripping hazards, metal debris (aluminum, magnesium dust)
- hazardous products and waste include: paint products, solvents, fillers, solvent soaked rags
- safety-related documentation includes: spill procedure sheets, product labelling, booth filter changes, incident reports, SDS
A-1.02 - Uses personal protective equipment (PPE) and safety equipment
Essential Skills: Document Use, Working with Others, Thinking
A-1.02 - Uses personal protective equipment (PPE) and safety equipment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-1.02.01P |
select and wear personal protective equipment (PPE) |
PPE is selected and worn according to job requirements and SDS |
| A-1.02.02P |
ensure proper fit of PPE |
proper fit of PPE is ensured according to jurisdictional regulations and equipment manufacturers’ recommendations |
| A-1.02.03P |
inspect and clean PPE |
PPE is inspected and cleaned prior to use according to jurisdictional regulations and equipment manufacturers’ recommendations |
| A-1.02.04P |
replace damaged or defective PPE |
damaged or defective PPE is replaced according to equipment manufacturers’ recommendations |
| A-1.02.05P |
store PPE |
PPE is stored in a safe and clean environment according to jurisdictional regulations and equipment manufacturers’ recommendations |
| A-1.02.06P |
operate safety equipment |
safety equipment is operated according to jurisdictional regulations and equipment manufacturers’ recommendations |
| A-1.02.07P |
dispose of used spill kits |
used spill kits are disposed of according to environmental regulations |
Range of Variables
- PPE includes: paint suit, supplied air systems, fresh air and charcoal filter masks, particulate masks, gloves, ear protection, safety boots, eye protection, ultraviolet (UV) protection
- safety equipment includes: spill kits, eye wash stations, chemical showers, fire extinguishers, safety cabinets, first aid kits
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-1.02.01L |
demonstrate knowledge of PPE and safety equipment, their applications, maintenance, storage and procedures for use |
identify types of PPE and safety equipment and describe their applications and limitations |
| describe PPE and safety equipment operations |
| describe the procedures used to inspect, maintain, care for and store PPE and safety equipment |
| A-1.02.02L |
demonstrate knowledge of regulatory requirements pertaining to PPE and safety equipment |
identify and interpret the regulatory requirements and responsibilities |
| identify and describe workplace safety and health regulations pertaining to the use of PPE and safety equipment |
Range of Variables
- PPE includes: paint suit, supplied air systems, fresh air and charcoal filter masks, particulate masks, gloves, ear protection, safety boots, eye protection, ultraviolet (UV) protection
- safety equipment includes: spill kits, eye wash stations, chemical showers, fire extinguishers, safety cabinets, first aid kits
Task A-2 Maintains tools and equipment
Task Descriptor
Automotive refinishing technicians use various tools and equipment to complete multiple tasks throughout their day. Regular maintenance of tools and equipment is important for safe operation and desired results.
A-2.01 - Maintains hand and power tools
Essential Skills: Reading, Thinking, Document Use
A-2.01 - Maintains hand and power tools
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.01.01P |
lubricate pneumatic tools |
pneumatic tools are lubricated according to equipment manufacturers’ specifications |
| A-2.01.02P |
replace consumables |
consumables are replaced according to job requirements and condition of consumable |
| A-2.01.03P |
inspect, clean and maintain tools |
tools are inspected, cleaned and maintained according to use and equipment manufacturers’ specifications |
| A-2.01.04P |
remove defective tools from service |
defective tools are removed from service according to condition of too |
| A-2.01.05P |
store hand and power tools |
hand and power tools are stored according to equipment manufacturers’ specifications |
| A-2.01.06P |
charge and store battery powered equipment |
battery powered equipment is charged and stored according to equipment manufacturers’ specifications |
Range of Variables
- pneumatic tools include: sanders, blower, polisher, rotary tools, spray guns
- consumables include: sanding pads, eraser wheels, polishing pads, wire wheels
- defective tools include: unsafe, worn, broken, frayed cords, missing safety guards
- hand tools include: sanding blocks, knives, razor blades, scrapers, screwdrivers, sockets, wrenches
- power tools include: pneumatic, electric (heat guns, polishers, cordless, colour-corrective light)
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-2.01.01L |
demonstrate knowledge of hand and power tools, their applications and procedures for use |
identify types of hand and power tools |
| describe applications, limitations and procedures for use of hand and power tools |
| describe the procedures used to inspect hand and power tools |
| A-2.01.02L |
demonstrate knowledge of the maintenance and storage of hand and power tools |
describe the procedures used to store and maintain hand and power tools |
Range of Variables
- hand tools include: sanding blocks, knives, razor blades, scrapers, screwdrivers, sockets, wrenches
- power tools include: pneumatic, electric (heat guns, polishers, cordless, colour-corrective light)
A-2.02 - Maintains spray booth
Essential Skills: Document Use, Writing, Thinking
A-2.02 - Maintains spray booth
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.02.01P |
replace components |
components are replaced according to equipment manufacturers’ specifications, and jurisdictional and environmental regulations |
| A-2.02.02P |
clean spray booth and components |
spray booth and components are cleaned according to equipment manufacturers’ recommendations |
| A-2.02.03P |
re-apply booth coatings and sealants |
booth coatings and sealants are re-applied according to use and product, and manufacturers’ recommendations |
| A-2.02.04P |
inspect and perform minor adjustments to booth doors, latches, seals, curtains and drive belts |
booth doors, latches, seals, curtains and drive belts are inspected and adjusted when necessary |
| A-2.02.05P |
identify operational problems with air makeup systems |
operational problems with air makeup systems are identified and reported |
| A-2.02.06P |
maintain service and maintenance records |
service and maintenance records are maintained according to manufacturers’ recommendations and jurisdictional regulations |
Range of Variables
- components include: filters, lights, seals, hoses, glass, intake, exhaust, fire suppression, drying equipment
- spray booths include: down draft, cross flow, semi-down draft, prep station
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-2.02.01L |
demonstrate knowledge of types of spray booths and their components and applications |
describe types of spray booths and their components and applications |
| describe procedures used to maintain spray booths and their components |
| identify types of lighting used in spray booths |
| A-2.02.02L |
demonstrate knowledge of spray booth maintenance and adjustments |
identify types of booth coatings |
| identify types of adjustments |
| identify filter conditions |
| A-2.02.03L |
demonstrate knowledge of interpreting maintenance schedules |
describe procedures used to interpret maintenance schedules |
Range of Variables
- spray booths include: down draft, cross flow, semi-down draft, prep station
- components include: filters, lights, seals, hoses, glass, intake, exhaust, fire suppression, drying equipment
A-2.03 - Maintains spray equipment
Essential Skills: Document Use, Reading, Thinking
A-2.03 - Maintains spray equipment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.03.01P |
disassemble, clean, lubricate, re-assemble and store spray gun |
spray gun is disassembled, cleaned, lubricated, re-assembled and stored according to equipment manufacturers’ specifications |
| A-2.03.02P |
clean and verify operation of gun washers |
gun washers are cleaned and operation is verified according to equipment manufacturers’ specifications |
| A-2.03.03P |
recycle solvent and waterborne gun wash |
solvent and waterborne gun wash is recycled according to environmental regulations |
| A-2.03.04P |
inspect and replace worn and damaged parts |
worn and damaged parts are inspected and replaced according to condition of parts |
| A-2.03.05P |
maintain compressors |
compressors are maintained by draining water and changing oil, filters and belts according to equipment manufacturers’ specifications |
| A-2.03.06P |
maintain lines, filters and regulators |
lines, filters and regulators are maintained according to spray equipment use, equipment manufacturers’ specifications and jurisdictional regulations |
| A-2.03.07P |
inspect, clean and verify operation of compressed air dryers and moisture traps |
compressed air dryers and moisture traps are inspected, cleaned and verified for operation according to equipment manufacturers’ specifications and jurisdictional regulations |
Range of Variables
- spray guns include: pressure feed, gravity feed, suction feed, high volume low pressure (HVLP), reduced pressure (RP) guns
- compressors include: shop air, breathable air, screw, vane, piston, diaphragm
- compressed air dryers include: desiccant dryers, refrigerant dryers
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-2.03.01L |
demonstrate knowledge of spray equipment and its components |
identify types of spray guns and their components |
| A-2.03.02L |
demonstrate knowledge of compressors, filters, lines, regulators and nitrogen generators |
identify types of compressors, filters, lines, regulators and nitrogen generators and their uses |
| A-2.03.03L |
demonstrate knowledge of spray equipment maintenance |
identify procedures used to inspect spray equipment |
| identify types of cleaning products and equipment used to clean spray guns |
| describe procedures used to clean and store spray equipment |
| identify types of lubricants and their purpose |
| identify maintenance requirements of compressed air dryers |
Range of Variables
- spray equipment includes: spray guns, gun washers, compressors, air lines, filters, venturi blower, air dryers, regulators, anti-static spray gun
- spray guns include: pressure feed, gravity feed, suction feed, high volume low pressure (HVLP), reduced pressure (RP) guns
- spray gun components include: air caps, packings, fluid needles, fluid tips, air micrometers, spray cups, pressure pots
- compressors include: shop air, breathable air, screw, vane, piston, diaphragm
- compressed air dryers include: desiccant dryers, refrigerant dryers
A-2.04 - Maintains mixing equipment
Essential Skills: Digital Technology, Thinking, Document Use
A-2.04 - Maintains mixing equipment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.04.01P |
update and organize colour library |
colour library is updated and organized by colour or manufacturer |
| A-2.04.02P |
maintain mixing system |
mixing system is maintained according to manufacturers’ specifications to ensure that it is clean and functioning |
| A-2.04.03P |
maintain mixing room |
mixing room is maintained to ensure that it is clean and functioning |
Range of Variables
- colour library includes: variant decks (chips), spray-out cards, colour formula, colour books
- mixing system includes: mixing software, computer, scales, spectrophotometers, toners, agitators, colour chips, ratio sticks, shakers, mixing cups
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-2.04.01L |
demonstrate knowledge of paint manufacturers’ software and equipment, their applications and procedures for use |
identify types of computer hardware and software applications |
| describe the types of technical information retrieved from paint manufacturers’ software |
| A-2.04.02L |
demonstrate knowledge of paint manufacturers’ software and equipment maintenance |
describe the procedures used to clean and calibrate a scale |
| identify procedures used for cleaning and maintaining mixing equipment |
| identify procedures used to update paint manufacturers’ software |
| identify procedures used to clean and maintain electronics |
Range of Variables
- computer hardware and software applications include: spectrophotometer, paint mixing, job tracking, inventory and data retrieval
- technical information includes: technical data sheets (TDS), SDS, mixing ratios, colour formulation
- electronics include: computer, spectrophotometer, scales, colour-corrective light
A-2.05 - Maintains shop equipment
Essential Skills: Reading, Thinking, Document Use
A-2.05 - Maintains shop equipment
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-2.05.01P |
lubricate shop equipment |
shop equipment is lubricated using body shop safe lubricant (silicone-free) |
| A-2.05.02P |
replace damaged and worn parts |
damaged and worn parts are replaced according to condition |
| A-2.05.03P |
inspect and clean shop equipment |
shop equipment is inspected and cleaned according to use, equipment manufacturers’ specifications and OH&S regulations |
| A-2.05.04P |
tag and lock out defective shop equipment |
defective shop equipment is tagged and locked out to prevent use of unsafe equipment |
| A-2.05.05P |
store shop equipment |
shop equipment is stored according to equipment manufacturers’ specifications and OH&S regulations |
Range of Variables
- shop equipment includes: curing lamps, dust extraction, masking machine, hydraulic jacks, stands and racks, track systems, lifts, hoses, power cords
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-2.05.01L |
demonstrate knowledge of shop equipment, their applications and procedures for use |
identify types of shop equipment |
| describe shop equipment applications, limitations and procedures for use |
| describe the procedures used to inspect shop equipment |
| A-2.05.02L |
demonstrate knowledge of shop equipment maintenance and storage |
describe the procedures used to store and maintain shop equipment |
Range of Variables
- shop equipment includes: curing lamps, dust extraction, masking machine, hydraulic jacks, stands and racks, track systems, lifts, hoses, power cords
Task A-3 Organizes work
Task Descriptor
Automotive refinishing technicians are constantly adapting to changing circumstances within the body shop environment. Therefore, ongoing planning and communication are important. Automotive refinishing technicians use a variety of documents to plan and record their work.
A-3.01 - Uses documentation
Essential Skills: Digital Technology, Document Use, Writing
A-3.01 - Uses documentation
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.01.01P |
locate vehicle identification number (VIN) and vehicle build stickers |
VIN and vehicle build stickers are located |
| A-3.01.02P |
interpret VIN and vehicle build stickers and record paint code |
VIN and vehicle build stickers are interpreted to determine information and paint code is recorded |
| A-3.01.03P |
interpret information in technical manuals/data sheets and bulletins |
information in technical manuals/data sheets and bulletins is interpreted to aid in refinish operations |
| A-3.01.04P |
interpret trade terminology and information on repair orders (work orders) and estimates |
trade terminology and information on repair orders (work orders) and estimates are interpreted to carry out refinishing procedures |
| A-3.01.05P |
document and organize colour library |
colour library is updated with necessary information |
| A-3.01.06P |
maintain service records and maintenance logs |
service records and maintenance logs are maintained according to manufacturers’ scheduled maintenance |
| A-3.01.07P |
maintain hazardous materials log |
hazardous materials log is maintained according to jurisdictional regulations |
| A-3.01.08P |
interpret and complete safety documentation |
safety documentation is interpreted and completed |
Range of Variables
- information includes: paint codes, trim levels and colours, OEM-relevant information, production date, make and model
- information in technical manuals/data sheets and bulletins include: product information, OEM-relevant information, regulations
- colour library includes: spray-out cards, let-down panels, variants, custom formulas, field formulas
- hazardous materials log includes: isocyanate, volatile organic compound (VOC)
- safety documentation includes: WHMIS, incident reports, spill logs, SDS, workplace labels
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-3.01.01L |
demonstrate knowledge of trade-related documentation and its use |
identify and interpret sources of vehicle-related information |
| identify and interpret types of technical manuals/data sheets and bulletins |
| identify, interpret and complete types of safety documentation |
| identify and record information for colour library |
| identify information required for service records and maintenance logs |
Range of Variables
- information includes: paint codes, trim levels and colours, OEM-relevant information, production date, make and model
- safety documentation includes: WHMIS, incident reports, spill logs, SDS, workplace labels
- colour library includes: spray-out cards, let-down panels, variants, custom formulas, field formulas
A-3.02 - Performs inspections
Essential Skills: Document Use, Thinking, Oral Communication
A-3.02 - Performs inspections
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.02.01P |
verify tasks listed in repair estimate |
tasks listed in repair estimate are verified to ensure accuracy of estimate and to report additional operations |
| A-3.02.02P |
inspect body repairs |
body repairs are inspected to ensure they meet shop standards |
| A-3.02.03P |
inspect panels |
panels are inspected for additional or missed damage and surface conditions |
| A-3.02.04P |
perform surface evaluation test |
surface evaluation test is performed to validate pre-existing surface to paint manufacturer and OEM standards |
Range of Variables
- damage includes: dents, scratches, runs, dust nibs, stone chips, rust, environmental
- surface conditions include: colour mismatch, mil thickness, adhesion, checking, cracking
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-3.02.01L |
demonstrate knowledge of the procedures used to perform an inspection |
identify the procedures used to perform a visual inspection |
| define terminology associated with body repair vehicle inspection |
| identify types of damage and surface conditions |
| identify the procedures used to perform surface evaluation testing |
Range of Variables
- damage includes: dents, scratches, runs, dust nibs, stone chips, rust, environmental
- surface conditions include: colour mismatch, mil thickness, adhesion, checking, cracking
A-3.03 - Contributes to development of repair plan
Essential Skills: Document Use, Oral Communication, Thinking
A-3.03 - Contributes to development of repair plan
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.03.01P |
identify types of paint finish, colour and blend requirements |
types of paint finish, colour and blend requirements are identified and provided to estimator |
| A-3.03.02P |
determine surface preparation requirements |
surface preparation requirements are determined based on finish and colour |
Range of Variables
- paint finishes include: two-tone, single stage, base coat/clear coat, multi-stage, texture, gloss level
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-3.03.01L |
demonstrate knowledge of the development of repair estimates and their applications |
describe repair estimate, terminology, procedures and its purpose |
| identify types of surface preparation and blend requirements |
| identify information required to contribute to a repair estimate |
A-3.04 - Organizes refinish production schedule
Essential Skills: Document Use, Thinking, Working with Others
A-3.04 - Organizes refinish production schedule
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-3.04.01P |
identify and select materials |
materials are identified and selected according to job requirements |
| A-3.04.02P |
verify material inventory |
material inventory is verified |
| A-3.04.03P |
plan daily refinishing tasks |
daily refinishing tasks are planned according to shop conditions |
| A-3.04.04P |
adapt to changing shop conditions |
production schedule is modified according to changing shop conditions |
| A-3.04.05P |
develop refinishing schedule |
refinishing schedule is developed according to shop production schedule |
| A-3.04.06P |
convey refinishing schedule |
refinishing schedule is conveyed to refinishing department and other shop personnel |
Range of Variables
- materials include: abrasives, cleaners, refinish coatings, masking, specialty (toners, additives, clears, pigments, dyes)
- shop conditions include: availability of equipment and material, repair process duration, delivery schedule, shop production limitations, size of repairs, availability of personnel, environmental conditions, equipment malfunction, repair additions, rework, work in progress (WIP)
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-3.04.01L |
demonstrate knowledge of shop production schedules |
describe shop conditions that may influence shop production schedule |
| A-3.04.02L |
demonstrate knowledge of refinish production schedules |
identify materials required based on the job requirement |
| describe procedures used to order products and materials |
| describe factors to consider for organizing refinish production schedules |
| identify refinish inventory requirements |
| describe theoretical coverage |
Range of Variables
- shop conditions include: availability of equipment and material, repair process duration, delivery schedule, shop production limitations, size of repairs, availability of personnel, environmental conditions, equipment malfunction, repair additions, rework, work in progress (WIP)
- materials include: abrasives, cleaners, refinish coatings, masking, specialty (toners, additives, clears, pigments, dyes)
Task A-4 Uses communication and mentoring techniques
Task Descriptor
Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring – learning workplace skills and passing them on. Because of the importance of this to the trade, this task covers the activities related to communication in the workplace and mentoring skills.
A-4.01 - Uses communication techniques
Essential Skills: Continuous Learning, Oral Communication, Working with Others
A-4.01 - Uses communication techniques
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Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-4.01.01P |
demonstrate communication practices with individuals or in a group |
instructions and messages are understood by all parties involved in communication |
| A-4.01.02P |
listen using active listening practices |
active listening practices are utilized |
| A-4.01.03P |
receive and respond to feedback on work |
response to feedback indicates understanding and corrective measures are taken |
| A-4.01.04P |
explain and provide feedback |
explanation and feedback is provided and task is carried out as directed |
| A-4.01.05P |
ask questions to improve communication |
questions are asked to enhance understanding, on‑the‑job training and goal setting |
| A-4.01.06P |
participate in discussions |
meetings are attended, information is relayed to the workforce, and is understood and applied |
| A-4.01.07P |
use alternative communication media |
alternative communication media are used according to technology in place |
Range of Variables
- active listening includes: hearing, interpreting, reflecting, responding, paraphrasing
- alternative communication media include: texting, internet searches, internal software, digital photographs, online training
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-4.01.01L |
demonstrate knowledge of trade terminology |
define terminology used in the trade |
| A-4.01.02L |
demonstrate knowledge of effective communication practices |
describe the importance of using effective verbal and non-verbal communication with people in the workplace |
| identify sources of information to effectively communicate |
| identify communication and learning styles |
| describe effective listening and speaking skills |
| identify personal responsibilities and attitudes that contribute to on-the-job success |
| identify the value of diversity in the workplace |
| identify communication that constitutes harassment and discrimination |
Range of Variables
- people in the workplace include: other tradespeople, colleagues, apprentices, supervisors, customers, authorities having jurisdiction, technical representatives, suppliers
- sources of information include: regulations, occupational health and safety requirements, jurisdictional requirements, specifications, estimates, work orders, colour formation
- learning styles include: seeing it, hearing it, trying it
- personal responsibilities and attitudes include: asking questions, working safely, accepting constructive feedback, time management and punctuality, respect for authority, good stewardship of materials, tools and property, efficient work practice
- harassment includes: objectionable conduct, comment or display made either on a one-time or continuous basis that demeans, belittles, or causes personal humiliation or embarrassment to the recipient
- discrimination is prohibited based on: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, pardoned conviction
A-4.02 - Uses mentoring techniques
Essential Skills: Oral Communication, Working with Others, Continuous Learning
A-4.02 - Uses mentoring techniques
| NL |
NS |
PE |
NB |
QC |
ON |
MB |
SK |
AB |
BC |
NT |
YT |
NU |
| NV |
NV |
NV |
NV |
NV |
yes |
yes |
yes |
yes |
yes |
NV |
NV |
NV |
Skills
| Reference Code |
Performance Criteria |
Evidence of Attainment |
| A-4.02.01P |
identify and communicate learning objective and point of lesson |
apprentice or learner can explain the objective and point of the lesson |
| A-4.02.02P |
link lesson to other lessons on the job |
learning opportunities are identified |
| A-4.02.03P |
demonstrate performance of a skill to an apprentice or learner |
steps required to demonstrate a skill are performed |
| A-4.02.04P |
set up conditions required for an apprentice to practice a skill |
practice conditions are set up so that the skill can be performed |
| A-4.02.05P |
assess ability to perform tasks with increasing independence |
performance improves with practice to a point where skill can be done with little to no supervision |
| A-4.02.06P |
give supportive and corrective feedback |
trade practices are adopted after having been given supportive and corrective feedback |
| A-4.02.07P |
support apprentices in pursuing technical training opportunities and continuous learning throughout their career |
technical training is completed within timeframe prescribed by apprenticeship authority, and continuous learning is encouraged |
| A-4.02.08P |
support equity groups |
workplace is harassment and discrimination-free |
| A-4.02.09P |
assess employee suitability to the trade |
employees are given feedback that helps them identify their own strengths and weaknesses and suitability for the trade |
Range of Variables
- steps required to demonstrate a skill include: understanding the who, what, where, when, why, and how, explaining, showing, giving encouragement, following up to ensure skill is performed correctly
- practice conditions mean: guided, limited independence, full independence
Knowledge
| Reference Code |
Learning Outcomes |
Learning Objectives |
| A-4.02.01L |
demonstrate knowledge of strategies for learning skills in the workplace |
describe the importance of individual experience |
| describe the shared responsibilities for workplace learning |
| identify different ways of learning and determine one’s own learning preferences and explain how these relate to learning new skills |
| describe the importance of different types of skills in the workplace |
| describe the importance of essential skills in the workplace |
| identify different learning needs and strategies to meet them |
| identify strategies to assist in learning a skill |
| A-4.02.02L |
demonstrate knowledge of strategies for teaching workplace skills |
identify different roles played by a workplace mentor |
| describe the steps involved in teaching skills |
| explain the importance of identifying the point of a lesson |
| identify how to choose the effective time to present a lesson |
| explain the importance of linking the lessons |
| identify the components of the skill (the context) |
| describe considerations in setting up opportunities for skill practice |
| explain the importance of providing feedback |
| identify techniques for giving effective feedback |
| describe a skills assessment |
| identify methods of assessing progress |
| explain how to adjust a lesson to different situations |
Range of Variables
- essential skills are: reading, document use, writing, oral communication, numeracy, thinking, working with others, digital technology, continuous learning
- learning needs include: learning disabilities, learning preferences, language proficiency
- strategies to assist in learning a skill include: understanding the basic principles of instruction, developing coaching skills, being mature and patient, providing feedback
- steps involved in teaching skills include: identifying the point of the lesson, linking the lesson, demonstrating the skill, providing practice, giving feedback, assessing skills and progress