Major Work Activity A - Performs common occupational skills

Table of Contents

Task A-1 Performs safety-related functions

Task Descriptor

Auto body and collision technicians are responsible for using personal protective equipment (PPE) and maintaining a safe work environment to protect themselves, others and the environment.

A-1.01 - Maintains safe work environment

Essential Skills: Working with Others, Document Use, Thinking

A-1.01 - Maintains safe work environment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-1.01.01P maintain clean and organized work station and repair facility work station and repair facility are clean and organized according to company policies and jurisdictional regulations
A-1.01.02P recognize and eliminate potential fire hazards fire hazards are recognized and eliminated according to workplace safety, health and fire regulations
A-1.01.03P perform job hazard assessment (JHA) potential hazardous conditions are recognized and eliminated by applying safe work practices according to jurisdictional safety regulations
A-1.01.04P handle, remove, dispose of and recycle hazardous products and waste hazardous products and waste are handled, removed, disposed of and recycled according to jurisdictional workplace safety, health and environmental regulations
A-1.01.05P apply jurisdictional workplace safety and health regulations jurisdictional workplace safety and health regulations are located, identified and executed
A-1.01.06P recognize and eliminate personal injury welding hazards personal injury welding hazards are recognized and eliminated by following safety practices
A-1.01.07P tag and lock out damaged tools, equipment and vehicles damaged tools, equipment and vehicles are tagged and locked out according to company policies and jurisdictional regulations, if applicable
A-1.01.08P maintain clear path to emergency exits and designated emergency meeting area clear path to emergency exits and designated emergency meeting area is maintained
A-1.01.09P document, complete and maintain safety-related documentation safety-related documentation is completed according to workplace policies and jurisdictional regulations

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-1.01.01L demonstrate knowledge of safe work practices identify hazardous conditions and describe safe work practices
identify fire hazards and describe safe work practices
describe procedures used to store, use, dispose of and recycle hazardous products and waste
identify personal injury welding hazards and describe safe work practices
identify potential hazards and describe safe work practices for hybrid/alternative fuel vehicles
identify potential hazards from metal debris and describe safe work practices
A-1.01.02L demonstrate knowledge of regulatory requirements pertaining to safety identify and describe workplace safety and health regulations
describe regulatory requirements used for the disposal of hazardous products and waste
A-1.01.03L demonstrate knowledge of safety-related documentation and its use identify types and location of safety-related documentation and describe their purpose, applications and procedures for use

Range of Variables

A-1.02 - Uses personal protective equipment (PPE) and safety equipment

Essential Skills: Document Use, Thinking, Reading

A-1.02 - Uses personal protective equipment (PPE) and safety equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-1.02.02P select and wear personal protective equipment (PPE) PPE is selected and worn according to task, job requirements and OH&S regulations
A-1.02.02P select and use safety equipment safety equipment is selected and used according to OH&S regulations and company policies
A-1.02.03P inspect and maintain PPE and safety equipment PPE and safety equipment are inspected and maintained to ensure proper fit and operation prior to use
A-1.02.04P store PPE and safety equipment PPE and safety equipment are stored in designated locations and packaging
A-1.02.05P dispose of expired, damaged and used PPE and safety equipment expired, damaged and used PPE and safety equipment are disposed of according to manufacturers’ specifications and jurisdictional regulations

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-1.02.01L demonstrate knowledge of PPE and safety equipment, their applications, maintenance, storage and procedures for use identify types of PPE and safety equipment and describe their applications and limitations
describe PPE and safety equipment operations
describe the procedures used to inspect, maintain, care for, store and fit PPE and safety equipment
identify PPE and safety equipment and describe safe work practices for hybrid/alternative fuel vehicles
A-1.02.02L demonstrate knowledge of regulatory requirements pertaining to PPE and safety equipment identify and interpret the regulatory requirements and responsibilities
identify and describe workplace safety and health regulations pertaining to the use of PPE and safety equipment

Range of Variables

Task A-2 Uses and maintains tools and equipment

Task Descriptor

The proper use and maintenance of tools and equipment is important for safety and efficiency.

A-2.01 - Maintains hand and power tools

Essential Skills: Thinking, Document Use, Reading

A-2.01 - Maintains hand and power tools
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.01.01P clean hand and power tools hand and power tools are cleaned to ensure proper operation and to prevent transfer of contaminants to vehicle
A-2.01.02P lubricate hand and power tools hand and power tools are lubricated according to manufacturers’ specifications
A-2.01.03P identify, remove, repair or replace defective or unsafe hand and power tools defective or unsafe hand and power tools are identified, tagged and removed from use, repaired or replaced according to condition of tool
A-2.01.04P drain compressed air system of water compressed air system is drained of water daily to prevent premature failure of tools and contamination of work surface
A-2.01.05P organize and store hand and power tools hand and power tools are organized and stored according to company policies and safety considerations

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.01.01L demonstrate knowledge of hand and power tools, their applications and procedures for use identify types of hand and power tools, their applications, limitations and procedures for use
describe the procedures used to inspect hand and power tools
identify potential hazards related to hand and power tools
A-2.01.02L demonstrate knowledge of the maintenance and storage of hand and power tools describe the procedures used to store and maintain hand and power tools
describe the procedures used to repair defective hand and power tools
A-2.01.03L demonstrate knowledge of cutting tools and equipment, their applications and procedures for use identify cutting tools and equipment used to cut components
identify hazards and describe safe work practices pertaining to cutting
identify cutting processes and describe their applications
describe the procedures to set up and shut down plasma arc cutting equipment
describe the procedures used to cut with plasma arc cutting equipment
describe the procedures to maintain plasma arc cutting equipment
describe the procedures to set up and shut down oxy-fuel equipment
describe the procedures used to cut with oxy-fuel equipment
describe the procedures to maintain oxy-fuel equipment

Range of Variables

A-2.02 - Maintains frame and unibody repair and measuring equipment

Essential Skills: Numeracy, Document Use, Working with Others

A-2.02 - Maintains frame and unibody repair and measuring equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.02.01P check frame and unibody repair equipment components frame and unibody repair equipment components are checked for damage, wear and missing parts
A-2.02.02P check level of hydraulic fluids in frame and unibody repair equipment level of hydraulic fluids is checked according to manufacturers’ specifications to ensure full extension and capability
A-2.02.03P confirm air pressure in frame and unibody repair equipment air pressure is confirmed according to manufacturers’ specifications to avoid premature damage to equipment
A-2.02.04P clean frame and unibody repair equipment frame and unibody repair equipment is cleaned according to manufacturers’ procedures to ensure smooth operation
A-2.02.05P lubricate frame and unibody repair equipment frame and unibody repair equipment is lubricated according to manufacturers’ specifications
A-2.02.06P calibrate measuring equipment measuring equipment is calibrated according to manufacturers’ specifications to ensure accurate measurements
A-2.02.07P identify, remove, repair or replace defective measuring equipment defective measuring equipment is identified and removed, repaired or replaced to ensure accurate measurements
A-2.02.08P update measuring equipment software measuring equipment software is updated to current specifications on electronic measuring systems
A-2.02.09P clean and store measuring equipment measuring equipment is cleaned and stored to prevent damage while not in use

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.02.01L demonstrate knowledge of frame and unibody repair equipment and components,their applications and procedures for use identify types of frame and unibody repair equipment and components, their applications, limitations and procedures for use
identify correct air pressures and level of hydraulic fluids
describe the procedures used to inspect frame and unibody repair equipment and components
A-2.02.02L demonstrate knowledge of the maintenance and storage of frame and unibody repair equipment describe the procedures used to store and maintain frame and unibody repair equipment
A-2.02.03L demonstrate knowledge of measuring equipment,their applications and procedures for use identify types of measuring equipment, their applications, limitations and procedures for use
describe the procedures used to inspect measuring equipment
A-2.02.04L demonstrate knowledge of the maintenance and storage of measuring equipment describe the procedures used to store and maintain measuring equipment

Range of Variables

A-2.03 - Uses lifting equipment

Essential Skills: Document Use, Working with Others, Thinking

A-2.03 - Uses lifting equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.03.01P identify lifting points of vehicle lifting points of vehicle are identified to avoid damage to hoist, vehicle and surroundings
A-2.03.02P select lifting equipment lifting equipment is selected according to vehicle and required repair
A-2.03.03P operate lifting equipment within operating limitations lifting equipment is operated within operating limitations according to manufacturers’ specifications
A-2.03.04P check lifting equipment lifting equipment is checked to ensure that certification and servicing are kept current and documented according to jurisdictional regulations
A-2.03.05P check lifting equipment components and safety backups lifting equipment components and safety backups are checked for proper operation

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.03.01L demonstrate knowledge of vehicle lifting points identify vehicle lifting points
A-2.03.02L demonstrate knowledge of lifting equipment,their applications and procedures for use identify types of lifting equipment, their applications, limitations and procedures for use
describe the procedures used to inspect lifting equipment, including checking safety backups and lifting equipment components
A-2.03.03L demonstrate knowledge of jurisdictional regulatory requirements pertaining to lifting equipment identify and interpret the jurisdictional regulatory requirements pertaining to lifting equipment

Range of Variables

A-2.04 - Uses diagnostic equipment

Essential Skills: Digital Technology, Continuous Learning, Document Use

A-2.04 - Uses diagnostic equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.04.01P check function of diagnostic equipment functional errors are identified
A-2.04.02P calibrate diagnostic equipment diagnostic equipment is calibrated according to manufacturers’ specifications to ensure accurate diagnosis
A-2.04.03P clean and store diagnostic equipment diagnostic equipment is cleaned and stored in its case to prevent damage
A-2.04.04P update diagnostic equipment software diagnostic equipment software is updated to current manufacturers’ specifications
A-2.04.05P perform pre-scan of vehicle to identify faults pre-scan of vehicle is performed to identify faults using diagnostic equipment according to OEM or industry service specifications and manufacturers’ procedures
A-2.04.06P perform post-scan of vehicle to confirm repairs post-scan of vehicle is performed to confirm repairs using diagnostic equipment according to OEM or industry service specifications and manufacturers’ procedures

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.04.01L demonstrate knowledge of diagnostic equipment,their applications and procedures for use identify types of diagnostic equipment, their applications, limitations and procedures for use
describe the procedures used to inspect diagnostic equipment
describe the procedures used to calibrate diagnostic equipment
describe the procedures used to diagnose advanced safety system and advanced driver-assistance system (ADAS) codes
A-2.04.02L demonstrate knowledge of the maintenance and storage of diagnostic equipment describe the procedures used to store and maintain diagnostic equipment

Range of Variables

A-2.05 - Maintains refinishing tools and equipment

Essential Skills: Thinking, Document Use, Continuous Learning

A-2.05 - Maintains refinishing tools and equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.05.01P clean and maintain spray booths and preparation stations spray booths and preparation stations are cleaned and maintained according to manufacturers’ specifications
A-2.05.02P clean spray guns spray guns are cleaned after every application according to manufacturers’ procedures
A-2.05.03P lubricate spray gun components spray gun components are lubricated with paint-compatible lubricant according to manufacturers’ procedures
A-2.05.04P maintain air dryers and filters air dryers and filters are maintained to remove contamination and moisture
A-2.05.05P calibrate refinishing material mixing scales refinishing material mixing scales are calibrated according to manufacturers’ specifications
A-2.05.06P maintain mixing equipment and paint mixing room mixing equipment and paint mixing room are maintained according to health and safety regulations and company policies
A-2.05.07P maintain spray gun cleaners and recycling equipment spray gun cleaners and recycling equipment are maintained according to manufacturers’ specifications
A-2.05.08P check spray gun equipment for malfunctions spray gun equipment is checked for malfunctions and corrected
A-2.05.09P maintain service and maintenance records service and maintenance records are maintained according to manufacturers’ recommendations and jurisdictional regulations
Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.05.01L demonstrate knowledge of types of refinishing tools and equipment, their components and applications identify types of refinishing tools and equipment, their components and applications
describe the procedures used to inspect and make adjustments to refinishing tools and equipment and their components
A-2.05.02L demonstrate knowledge of refinishing tools and equipment maintenance and storage describe the procedures used to maintain and store refinishing tools and equipment and their components
identify types of cleaning products and equipment used to clean spray guns
describe procedures used to clean and store spray equipment
identify types of lubricants and their purpose and application

Range of Variables

Task A-3 Uses and maintains welding equipment

Task Descriptor

The ability to weld competently is an important skill for auto body and collision technicians as it is used in many aspects of the trade.

A-3.01 - Uses welding equipment

Essential Skills: Thinking, Digital Technology, Continuous Learning

A-3.01 - Uses welding equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.01.01P determine base material to be welded base material is determined according to OEM documentation and physical test results
A-3.01.02P select and use welding equipment welding equipment is selected and used according to base material to be welded and OEM procedures
A-3.01.03P protect vehicle vehicle is protected with welding blankets, disconnecting battery, and ensuring any electronic components are isolated
A-3.01.04P select position for continuity clamp (work clamp) position of continuity clamp (work clamp) is selected as close as possible to repair area
A-3.01.05P ensure a safe working environment a safe working environment is ensured
A-3.01.06P prepare and clean work piece work piece is prepared and cleaned using methods
A-3.01.07P secure, clamp and brace work piece work piece is secured, clamped and braced according to OEM specifications and procedures
A-3.01.08P set welding equipment and shielding gas welding equipment and shielding gas are adjusted according to job requirements, OEM and manufacturers’ specifications, and performing test welds on the same material
A-3.01.09P perform destructive test destructive test is performed to ensure proper and safe weld according to OEM specifications and procedures
A-3.01.10P control heat while welding heat is controlled while welding using heat-sink materials to prevent warping
A-3.01.11P maintain appropriate angle, speed of travel and distance from work piece appropriate angle, speed of travel and distance from work piece are maintained to ensure a proper and safe weld
A-3.01.12P maintain appropriate position of electrode tips on work piece appropriate position of electrode tips on squeeze type welders are controlled according to OEM and manufacturers’ specifications
A-3.01.13P install components components are installed with number and types of welds according to OEM specifications and procedures
A-3.01.14P return vehicle integrity vehicle integrity is returned by using sectioning procedures according to available OEM specifications and procedures

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.01.01L demonstrate knowledge of base materials identify types of base materials and describe their characteristics
A-3.01.02L demonstrate knowledge of welding equipment identify types of welding equipment and describe their applications and procedures for use
identify types of welding equipment accessories and describe their applications and procedures for use
describe the procedures to set up and shut down different types of welding equipment
describe the procedures used to perform troubleshooting of welding equipment
A-3.01.03L demonstrate knowledge of welding procedures define terminology associated with welding
identify hazards and describe safe work practices pertaining to welding
describe the procedures to use welding equipment
describe squeeze-type resistance spot welding (STRSW) and its applications
describe gas metal arc welding (GMAW) and its applications
describe gas tungsten arc welding (GTAW) and its applications
identify types of welds, their characteristics and applications
describe the procedures to perform destructive test
describe the procedures to perform test welds
identify types of joint assembly and describe their characteristics and applications
identify types of weld defects, their causes and the procedures to prevent and correct them

Range of Variables

A-3.02 - Maintains welding equipment

Essential Skills: Thinking, Continuous Learning, Reading

A-3.02 - Maintains welding equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.02.01P check welding equipment welding equipment is checked for calibration, damage, wear and missing parts
A-3.02.02P ensure cylinders are secured cylinders are secured to prevent them from damage according to jurisdictional regulations
A-3.02.03P check tension on drive rollers tension on drive rollers is checked to ensure that wire is fed correctly according to manufacturers’ procedures
A-3.02.04P check wire liner wire liner is checked for wear and contamination according to manufacturers’ procedures
A-3.02.05P clean out interior of GMAW equipment interior of GMAW equipment is cleaned out according to manufacturers’ procedures
A-3.02.06P conduct systems check of STRSW equipment STRSW equipment is checked to ensure tips are dressed, coolant level, cables, casings and cords are maintained according to manufacturers’ specifications
A-3.02.07P perform leak test leaks are identified using leak test solution

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.02.01L demonstrate knowledge of procedures to maintain welding equipment identify types of welding equipment and describe their maintenance procedures
identify types of welding equipment accessories used for different types of repairs and describe their maintenance procedures
describe inspection procedures
identify documentation associated with welding equipment maintenance
list safety and hazards associated with the maintenance of welding equipment

Range of Variables

Task A-4 Organizes work and uses documentation

Task Descriptor

Upon the receipt of vehicle, auto body and collision technicians prepare estimates and supplements to establish their repair plans and procedures. In some jurisdictions, technicians contribute to the preparation of estimates and supplements but are not solely responsible for preparing them.

In order for the work to be more efficient, they organize parts, materials and work areas. They use a variety of documents to plan and document their work.

A-4.01 - Prepares estimates and supplements

Essential Skills: Document Use, Digital Technology, Writing

A-4.01 - Prepares estimates and supplements
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.01.01P discuss collision details with customer collision details are gathered from customer
A-4.01.02P document information on estimate information is documented on estimate
A-4.01.03P interpret vehicle identification number (VIN) and vehicle build labels information VIN and vehicle build labels information are interpreted
A-4.01.04P visually assess damage to vehicle damage to vehicle is visually assessed to document repair required
A-4.01.05P perform and document pre-scan of vehicle pre-scan of vehicle is performed and documented to identify diagnostic trouble codes (DTC)
A-4.01.06P perform initial measurements initial measurements are performed according to OEM and manufacturers’ specifications to determine structural damage
A-4.01.07P photograph vehicle vehicle is photographed to document damage
A-4.01.08P dismantle vehicle to access and assess hidden damage vehicle is dismantled to access and assess hidden damage after obtaining permission from customer
A-4.01.09P document any previous or pre-existing damage on vehicle previous or pre-existing damage on vehicle is documented
A-4.01.10P document estimate of damage estimate of damage is documented by listing parts, materials and labour required for repair
A-4.01.11P review estimate with customer estimate is reviewed with customer and authorization is obtained
A-4.01.12P prepare supplement, if required supplement is prepared, if required

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.01.01L demonstrate knowledge of trade-related documentation and its use describe the importance of effective communication with people relating to preparing estimates
define terminology associated with damage analysis and estimate documentation
A-4.01.02L demonstrate knowledge of vehicle construction define terminology associated with vehicle construction
identify types of vehicle construction and describe their characteristics
identify types of complex materials and describe their characteristics
identify body sections and describe their components
identify body construction methods
A-4.01.03L demonstrate knowledge of the procedures used to prepare estimate and supplement documentation identify the sources of information used in the preparation of estimates and supplements
describe the procedures used to prepare estimate and supplement documentation
identify software used to prepare estimates and supplements
identify sections of an estimate
A-4.01.04L demonstrate knowledge of the procedures used to perform a visual inspection identify the procedures used to perform a visual inspection of the vehicle
A-4.01.05L demonstrate knowledge of vehicle component operation describe the procedures used to perform vehicle component operational checks
A-4.01.06L demonstrate knowledge of the procedures used to perform damage analysis describe the procedures used to perform damage analysis

Range of Variables

A-4.02 - Prepares repair plan

Essential Skills: Thinking, Document Use, Working with Others

A-4.02 - Prepares repair plan
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.02.01P review work order and estimate work order and estimate are reviewed to identify repairs required
A-4.02.02P perform and document pre-scan of vehicle, if required pre-scan of vehicle is performed and documented to identify DTCs, if required
A-4.02.03P review OEM repair procedures and specifications OEM repair procedures and specifications are reviewed
A-4.02.04P verify parts are available parts are available with supplier
A-4.02.05P inspect ordered parts ordered parts are inspected to confirm quality and suitability for vehicle repair
A-4.02.06P determine sequence of repair procedure sequence of repair procedure is determined according to repair facility schedule
A-4.02.07P determine tasks to be completed tasks to be completed are determined

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.02.01L demonstrate knowledge of vehicle construction define terminology associated with vehicle construction
identify types of vehicle construction and describe their characteristics and applications
identify body sections and describe their components
identify types of materials used in vehicle construction and describe their characteristics and applications
identify body construction methods
A-4.02.02L demonstrate knowledge of vehicle components identify structural and non-structural components and describe their characteristics and applications
A-4.02.03L demonstrate knowledge of work orders (repair orders) and estimates identify types of repair-related documentation and describe their purpose, applications and procedures for use
describe procedures for verifying ordered parts
describe components of work orders (repair orders) and estimates
A-4.02.04L demonstrate knowledge of preparing and interpreting repair plans describe the procedures to prepare repair plan
describe procedures used to determine repair sequence

Range of Variables

A-4.03 - Organizes parts, materials and work area

Essential Skills: Oral Communication, Working with Others, Thinking

A-4.03 - Organizes parts, materials and work area
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.03.01P verify that necessary parts and consumables are available for task necessary parts and consumables are available according to job requirements
A-4.03.02P notify supervisor of missing, damaged and incorrect parts supervisor is notified of missing, damaged and incorrect parts
A-4.03.03P store parts parts are stored to ensure they are not lost or damaged
A-4.03.04P inspect and prepare parts parts are inspected and prepared prior to installation
A-4.03.05P store electronic components in sealed packaging electronic components are stored in sealed packaging to protect from dust, moisture and static electricity
A-4.03.06P label parts and electronic components parts and electronic components are labelled for traceability
A-4.03.07P arrange and sort work area work area is arranged and sorted in order to facilitate and complete job requirements

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.03.01L demonstrate knowledge of organizing parts, materials and work area describe procedures for organizing and storing replacement parts and materials
describe procedures to verify that parts and materials are available for task
describe procedures to inspect and prepare parts prior to installation
describe procedures for labelling parts and components
describe procedures to keep work area organized

A-4.04 - Uses documentation

Essential Skills: Digital Technology, Document Use, Writing

A-4.04 - Uses documentation
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.04.01P interpret information in technical manuals/data sheets and bulletins information in technical manuals/data sheets and bulletins is interpreted to aid in repair operations
A-4.04.02P interpret trade terminology and information on work orders (repair orders) and estimates trade terminology and information on work orders (repair orders) and estimates are interpreted to carry out repair procedures
A-4.04.03P maintain service records and maintenance logs service records and maintenance logs are maintained according to manufacturers’ scheduled maintenance
A-4.04.04P document payable and actual hours payable and actual hours are documented to measure accuracy and efficiency
A-4.04.05P interpret and complete safety documentation safety documentation is interpreted and completed

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.04.01L demonstrate knowledge of trade-related documentation and its use identify and interpret sources of vehicle-related information
identify types of trade-related documentation and describe their purpose, applications and procedures for use
identify and interpret types of technical manuals/data sheets and bulletins
identify, interpret and complete types of safety documentation
identify information required for service records and maintenance logs
identify types of written reports and describe their purpose and applications

Range of Variables

Task A-5 Uses communication and mentoring techniques

Task Descriptor

Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring – learning workplace skills and passing them on. Because of the importance of this to the trade, this task covers the activities related to communication in the workplace and mentoring skills.

A-5.01 - Uses communication techniques

Essential Skills: Working with Others, Oral Communication, Thinking

A-5.01 - Uses communication techniques
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-5.01.01P demonstrate communication practices with individuals or in a group instructions and messages are understood by all parties involved in communication
A-5.01.02P listen using active listening practices active listening practices are utilized
A-5.01.03P receive and respond to feedback on work response to feedback indicates understanding and corrective measures are taken
A-5.01.04P explain and provide feedback explanation and feedback is provided and task is carried out as directed
A-5.01.05P use questioning to improve communication questions enhance understanding, on‑the‑job training and goal setting
A-5.01.06P participate in safety and information meetings meetings are attended, information is relayed to the workforce, and is understood and applied

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-5.01.01L demonstrate knowledge of trade terminology define terminology used in the trade
A-5.01.02L demonstrate knowledge of effective communication practices describe the importance of using effective verbal and non-verbal communication with people in the workplace
identify sources of information to effectively communicate
identify communication and learning styles
describe effective listening and speaking skills
identify personal responsibilities and attitudes that contribute to on-the-job success
identify the value of diversity in the workplace
identify communication that constitutes harassment and discrimination

Range of Variables

A-5.02 - Uses mentoring techniques

Essential Skills: Working with Others, Oral Communication, Thinking

A-5.02 - Uses mentoring techniques
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-5.02.01P identify and communicate learning objective and point of lesson apprentice or learner can explain the objective and point of the lesson
A-5.02.02P link lesson to other lessons and the job lesson order and unplanned learning opportunities are defined
A-5.02.03P demonstrate performance of a skill to an apprentice or learner steps required to demonstrate a skill are performed
A-5.02.04P set up conditions required for an apprentice or learner to practice a skilL practice conditions are set up so that the skill can be practiced safely by the apprentice or learner
A-5.02.05P assess apprentice or learner’s ability to perform tasks with increasing independence performance of apprentice or learner improves with practice to a point where skill can be done with little supervision
A-5.02.06P give supportive and corrective feedback apprentice or learner adopts best practice after having been given supportive or corrective feedback
A-5.02.07P support apprentice or learner in pursuing technical training opportunities technical training is completed within timeframe prescribed by apprenticeship authority
A-5.02.08P support anti-harassment in the workplace workplace is harassment and discrimination-free
A-5.02.09P assess apprentice or learner suitability to the trade apprentice or learner is given feedback that helps them identify their own strengths and weaknesses and suitability for the trade

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-5.02.01L demonstrate knowledge of strategies for learning skills in the workplace describe the importance of individual experience
describe the shared responsibilities for workplace learning
determine one’s own learning preferences and explain how these relate to learning new skills
describe the importance of different types of skills in the workplace
describe the importance of essential skills in the workplace
identify different learning styles
identify different learning needs and strategies to meet them
identify strategies to assist in learning a skill
A-5.02.02L demonstrate knowledge of strategies for teaching workplace skills identify different roles played by a workplace mentor
describe teaching skills
explain the importance of identifying the point of a lesson
identify how to choose a good time to present a lesson
explain the importance of linking the lessons
identify the components of the skill (the context)
describe considerations in setting up opportunities for skill practice
explain the importance of providing feedback
identify techniques for giving effective feedback
describe a skills assessment
identify methods of assessing progress
explain how to adjust a lesson to different situations

Range of Variables

Task A-6 Removes and installs trim and hardware

Task Descriptor

Auto body and collision technicians remove trim and hardware to facilitate repairs and refinish on panels. They install trim and hardware on vehicles to obtain proper fit and finish.

A-6.01 - Removes trim and hardware

Essential Skills: Thinking, Working with Others, Document Use

A-6.01 - Removes trim and hardware
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-6.01.01P determine material composition of trim, hardware and substrate material composition is determined to avoid damage during removal process
A-6.01.02P identify how trim and hardware is attached attachment method for trim and hardware is identified in order to determine removal method according to available OEM procedures
A-6.01.03P select and use tools and equipment tools and equipment are selected and used according to job requirements
A-6.01.04P document position of trim for reinstallation position of trim is documented for reinstallation
A-6.01.05P remove trim and hardware and identify one-time use parts trim and hardware are removed and one-time use parts are identified
A-6.01.06P remove adhesive tapes and residue adhesive tapes and residue are removed using eraser wheels, plastic scrapers, heat and solvents

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-6.01.01L demonstrate knowledge of types of trim and hardware, their applications and characteristics define terminology associated with trim and hardware
identify interior trim and hardware and describe their characteristics
identify exterior trim and hardware and describe their characteristics
describe fasteners and adhesives relating to trim and hardware
identify hazards and describe safe work practices pertaining to trim and hardware
A-6.01.02L demonstrate knowledge of procedures to repair and replace trim and hardware describe the procedures used to repair or replace interior trim and hardware

Range of Variables

A-6.02 - Installs trim and hardware

Essential Skills: Thinking, Working with Others, Document Use

A-6.02 - Installs trim and hardware
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-6.02.01P clean panel and verify that substrate has proper temperature for adhesion panel is cleaned and substrate temperature is verified for proper temperature to ensure adhesion
A-6.02.02P determine application method application method is determined according to job requirements
A-6.02.03P select and use tools toolsare selected and used according to job requirements
A-6.02.04P install mechanical fasteners mechanical fasteners are installed according to OEM procedures
A-6.02.05P select and apply adhesion promoters and adhesives to trim adhesion promoters and adhesives are applied to trim
A-6.02.06P align and install trim and hardware trim and hardware are aligned and installed to ensure correct placement and proper seaL
A-6.02.07P verify for fit and finish and take corrective action fit and finish are verified and corrective action is taken if necessary
A-6.02.08P inspect for leaks and noises and take corrective action leaks and noises are inspected and corrective action is taken if necessary

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-6.02.01L demonstrate knowledge of types of trim and hardware, their applications and characteristics define terminology associated with trim and hardware
identify interior trim and hardware and describe their characteristics
identify exterior trim and hardware and describe their characteristics
A-6.02.02L demonstrate knowledge of procedures to install trim and hardware describe fasteners and adhesives relating to trim and hardware
identify hazards and describe safe work practices pertaining to trim and hardware
A-6.02.03L demonstrate knowledge of procedures to detect and repair noises and leaks attributed to trim and hardware describe the procedures used to inspect interior trim and hardware for noises and leaks

Range of Variables

Task A-7 Performs final inspections

Task Descriptor

Auto body and collision technicians perform final operational checks and quality control inspections prior to delivery of vehicle to the customer.

A-7.01 - Performs final operational check

Essential Skills: Document Use, Digital Technology, Writing

A-7.01 - Performs final operational check
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-7.01.01P check affected fluid levels fluid levels are checked to ensure that they are at correct operational capacity according to OEM specifications
A-7.01.02P check operation of components that were repaired, replaced and calibrated components that were repaired, replaced and calibrated are operational according to OEM specifications
A-7.01.03P perform post-scan of vehicle post-scan of vehicle is performed and documented, DTCs are cleared, and components are reprogrammed and calibrated according to OEM procedures and specifications
A-7.01.04P check tire pressure and wheel torque tire pressure and wheel torque is checked prior to road test according to OEM specifications
A-7.01.05P perform road test road test is performed to ensure that vehicle is returned to pre-incident condition
A-7.01.06P reset clocks and radio codes clocks and radio codes are reset
Knowledge
  Learning Outcomes Learning Objectives
A-7.01.01L demonstrate knowledge of procedures to perform final quality operational checks identify work order (repair order) details to determine completeness of work
describe final operational checklist to verify quality of work
describe the procedures used to perform vehicle component operational checks
identify the purpose and procedures for conducting a vehicle road test

Range of Variables

A-7.02 - Performs final quality control inspection

Essential Skills: Document Use, Writing, Thinking

A-7.02 - Performs final quality control inspection
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-7.02.01P inspect vehicle vehicle is inspected according to pre-delivery checklist
A-7.02.02P check panel gaps, panel alignment and functionality of latches, catches and locks panel gaps, panel alignment and functionality of latches, catches and locks are checked for operation according to OEM specifications
A-7.02.03P check alignment of trims, headlights, grilles and bumpers alignment of trims, headlights, grilles and bumpers are checked for operation according to OEM specifications

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-7.02.01L demonstrate knowledge of procedures to perform quality control inspections describe procedures to determine completeness of work based on repair order (work order)
describe procedure to verify quality of work following pre-delivery checklist
describe procedures used to visually inspect repaired vehicle or component

Range of Variables

Task A-8 Applies corrosion protection and sound deadening materials

Task Descriptor

Auto body and collision technicians apply corrosion protection to impede corrosion infiltration and ensure structural soundness of vehicle. They also apply sound deadening materials to minimize noise and panel vibration.

A-8.01 - Applies corrosion inhibitors and undercoats

Essential Skills: Thinking, Document Use, Reading

A-8.01 - Applies corrosion inhibitors and undercoats
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-8.01.01P identify areas subject to corrosion areas subject to corrosion are identified
A-8.01.02P protect surrounding areas and components from inhibitors surrounding areas and components are protected from inhibitors
A-8.01.03P apply inhibitors to required areas and components inhibitors are applied to required areas and components to return them to a pre-accident or OEM condition
A-8.01.04P remove excess inhibitors from surrounding area excess inhibitors are removed from surrounding area after application
A-8.01.05P identify usage and location of replacement product usage and location of replacement product is identified by checking OEM and manufacturers’ specifications if available
A-8.01.06P prepare surface surface is prepared before applying weld-through primer between adjoining surfaces
A-8.01.07P apply weld-through primer weld-through primer is applied according to OEM specifications before panels are welded together

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-8.01.01L demonstrate knowledge of corrosion, its causes and effects define terminology associated with corrosion
identify the types of corrosion and describe their causes
identify the areas subject to corrosion
identify environmental and atmospheric conditions that influence the rate of corrosion
identify hazards and describe safe work practices pertaining to corrosion and corrosion protection
A-8.01.02L demonstrate knowledge of types of corrosion protection, their characteristics and applications identify types of corrosion protection and describe their characteristics and applications
interpret documentation pertaining to corrosion protection
describe the procedures used to inspect for corrosion related damage
identify the tools and equipment relating to corrosion protection and describe their applications and procedures for use
A-8.01.03L demonstrate knowledge of the procedures to restore corrosion protection describe the procedures used to restore corrosion protection to OEM specifications
A-8.01.04L demonstrate knowledge of undercoats, their applications, and procedures for use define terminology associated with undercoats
identify hazards and describe safe work practices pertaining to undercoats
interpret jurisdictional regulations pertaining to the use of undercoats
identify types of undercoats, and describe their characteristics and applications
identify tools and equipment relating to undercoats and describe their applications and procedures for use
identify undercoat application techniques
describe the procedures used to apply undercoats
identify undercoat defects and describe their causes and the procedures used to prevent or correct them
describe the procedures used to prepare undercoats for topcoat
A-8.01.05L demonstrate knowledge of undercoat materials, their characteristics and mixing procedures describe the procedures used to prepare substrate prior to applying undercoats
describe the procedures used for mixing undercoats

Range of Variables

A-8.02 - Applies seam sealers and sound deadeners

Essential Skills: Thinking, Document Use, Reading

A-8.02 - Applies seam sealers and sound deadeners
NL NS PE NB QC ON MB SK AB BC NT YT NU
yes yes NV NV NV yes NV yes yes yes NV NV NV
Skills
Reference Code Performance Criteria Evidence of Attainment
A-8.02.01P identify and replace original seam sealers and sound deadening materials original seam sealers and sound deadening materials are identified and replaced
A-8.02.02P protect surrounding areas and components from excess materiaL surrounding areas and components are protected from excess materiaL
A-8.02.03P prepare surface prior to application of seam sealers and sound deadening materials surface is prepared by priming or scuffing, according to manufacturers’ specifications
A-8.02.04P apply seam sealers seam sealers are applied according to manufacturers’ specifications using methods to replicate original appearance
A-8.02.05P apply sound deadening materials sound deadening materials are applied according to manufacturers’ specifications to replicate original appearance
A-8.02.06P apply sound deadening and structural foam sound deadening and structural foam is applied according to manufacturers’ specifications
A-8.02.07P remove residual material from surrounding area after application of seam sealers and sound deadening materials residual material from surrounding area is removed after application

Range of Variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-8.02.01L demonstrate knowledge of seam sealers and sound deadening materials identify types of seam sealers and sound deadening materials and describe their characteristics and applications
identify hazards and describe safe work practices pertaining to seam sealers and sound deadening materials
A-8.02.02L demonstrate knowledge of procedures to apply seam sealers and sound deadening materials identify procedures to apply seam sealers and sound deadening materials

Range of Variables