Major Work Activity A - Performs common occupational skills

Table of contents

Task A-1 Performs safety-related functions

Task descriptor

Agricultural equipment technicians must adhere to safety procedures and regulations when using personal protective equipment (PPE) and safety equipment. Maintaining a safe work environment is also critical.

A-1.01 Maintains safe work environment

A-1.01 Maintains safe work environment
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-1.01.01P maintain clean work area free of hazards work area is clean and free of hazards according to jurisdictional safety regulations and company safety policies and procedurescompany safety policies and procedures
A-1.01.02P perform lock-out procedures lock-out procedures are performed according to work environment and type of equipment and company policies and procedures
A-1.01.03P handle, store and dispose of hazardous materials hazardous materials are handled, stored and disposed of according to jurisdictional safety regulations
A-1.01.04P perform activities activities are performed to ensure clear line of sight and area is clear of obstructions

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-1.01.01L demonstrate knowledge of safe work practices describe safe work practices to maintain a safe work environment
describe procedures to handle, store and dispose of hazardous materials
A-1.01.02L demonstrate knowledge of certification and regulatory requirements pertaining to safety identify and describe jurisdictional safety regulations to maintain safe work environment
identify components of WHMIS
identify and describe jurisdictional requirements for handling and disposing of hazardous materials

Range of variables

A-1.02 Uses personal protective equipment (PPE) and safety equipment

A-1.02 Uses personal protective equipment (PPE) and safety equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-1.02.01P select and use PPE PPE is selected and used according to company policies, task and manufacturers’ specifications
A-1.02.02P select and use safety equipment safety equipment is selected and used according to task and manufacturers’ specifications
A-1.02.03P organize and store PPE and safety equipment PPE and safety equipment is organized and stored in designated areas according to site plan and, company policies and procedures
A-1.02.04P report or replace worn, damaged and defective PPE and safety equipment designated safety representative is notified of worn, damaged and defective PPE and safety equipment
Knowledge
Reference Code Learning Outcomes Learning Objectives
A-1.02.01L demonstrate knowledge of PPE, their applications, limitations and procedures for use identify types of PPE and describe their applications, limitations and procedures for use
describe care and maintenance of PPE
A-1.02.02L demonstrate knowledge of safety equipment, their applications, limitations and procedures for use identify types of safety equipment and describe their applications, limitations and procedures for use
describe care and maintenance of safety equipment
A-1.02.03L demonstrate knowledge of certification and regulatory requirements for PPE and safety equipment identify training requirements for PPE and safety equipment
identify safety manuals, standards and regulations for PPE and safety equipment

Range of variables

Task A-2 Performs routine work practices

Task descriptor

Work practices in this task are common activities which may be performed throughout this trade. Agricultural equipment technicians must adhere to safety procedures and regulations when performing these tasks.

A-2.01 Conducts operational tests

A-2.01 Conducts operational tests
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.01.01P operate equipment and attachments to verify operation equipment and attachments are verified to be operational according to application, environmental conditions and manufacturers’ specifications
A-2.01.02P perform sensory inspections for faults sensory inspections are performed to identify faults
A-2.01.03P interpret results of operational test operational test results are interpreted to identify faults or repairs required

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.01.01L demonstrate knowledge of operational tests, their characteristics, purposes and applications identify operational tests, and describe their characteristics, purposes and applications
A-2.01.02L demonstrate knowledge of conducting operational tests describe procedures to conduct operational tests
describe types of faults identified by conducting operational tests

Range of variables

A-2.02 Maintains fluids, lubricants and coolants

A-2.02 Maintains fluids, lubricants and coolants
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.02.01P select and use tools and equipment tools and equipment are selected and used according to application
A-2.02.02P verify fluid levels fluid levels are verified
A-2.02.03P select types and grades of fluids and lubricants types and grades of fluids and lubricants are selected according to application
A-2.02.04P perform liquidssensory inspections sensory inspections are performed to determine if fluids have been contaminated or compromised
A-2.02.05P test coolant sample and interpret test results coolant sample is tested and test results are interpreted and documented
A-2.02.06P interpret test results of liquids test results of liquids are interpreted to identify symptoms of wear or failure of components
A-2.02.07P drain, refill and top up fluids fluids are drained, refilled and topped up according to required levels, manufacturers’ specifications and service intervals

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.02.01L demonstrate knowledge of fluids, lubricants and coolants, their characteristics, purposes and applications identify types and grades of fluids, lubricants and coolants, and describe their characteristics, purposes and applications
describe consequences of mixing different types of fluids, lubricants and coolants
A-2.02.02L demonstrate knowledge of maintaining fluids, lubricants and coolants identify tools and equipment used to maintain fluids, lubricants and coolants, and describe their applications and procedures for use
describe procedures to maintain fluids, lubricants and coolants
describe procedures to dispose and recycle oil, antifreeze, air conditioning refrigerant, contaminated fuels and filters
A-2.02.03L demonstrate knowledge of certification requirements to maintain air conditioning refrigerant describe certification requirements to maintain air conditioning refrigerant
A-2.02.04L demonstrate knowledge of regulatory requirements pertaining to disposal of oil, antifreeze, air conditioning refrigerant, contaminated fuels and filters identify and interpret regulations and pertaining to disposal of oil, antifreeze, air conditioning refrigerant, contaminated fuels and filters

Range of variables

A-2.03 Services filters

A-2.03 Services filters
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.03.01P locate filters for components filters for components are located
A-2.03.02P select and use tools and equipment tools and equipment are selected and used according to application
A-2.03.03P perform visual inspection of filters for faults visual inspection of filters is performed and faults are identified
A-2.03.04P relieve pressure from system before removing filters pressure is relieved from system before removing filters
A-2.03.05P clean or replace filters filters are cleaned or replaced according to filter condition, manufacturers’ specifications and service intervals

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.03.01L demonstrate knowledge of filters, their characteristics, purposes and applications identify types of filters, and describe their characteristics, purposes and applications
A-2.03.02L demonstrate knowledge of servicing filters identify tools and equipment used to service filters, and describe their applications and procedures for use
describe procedures to service filters
describe types of faults identified by conducting visual inspections of filters
describe procedures to dispose of and recycle oil, antifreeze, contaminated fuels and filters
A-2.03.03L demonstrate knowledge of regulatory requirements to dispose of oil, antifreeze, contaminated fuels and filters identify and interpret regulations to dispose of oil, antifreeze, contaminated fuels and filters

Range of variables

A-2.04 Maintains hoses, tubing and fittings

A-2.04 Maintains hoses, tubing and fittings
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.04.01P relieve pressure from systems before disconnecting hoses, tubing and fittings pressure from systems is relieved before disconnecting hoses, tubing and fittings
A-2.04.02P perform visual inspection of hoses, tubing and fittings for faults visual inspection of hoses, tubing and fittings is performed and faults are identified and documented
A-2.04.03P select and use tools and equipment tools and equipment are selected and used according to application
A-2.04.04P replace hoses, tubing and fittings hoses, tubing and fittings are replaced according to manufacturers’ specifications
A-2.04.05P repair or construct hose/tube assemblies hose/tube assemblies are repaired or constructed according to manufacturers’ specifications

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.04.01L demonstrate knowledge of hoses, tubing and fittings, their characteristics, purposes and applications identify types of hoses, tubing and fittings, and describe their characteristics, purposes and applications
A-2.04.02L demonstrate knowledge of maintaining hoses, tubing and fittings identify tools and equipment used to maintain hoses, tubing and fittings, and describe their applications and procedures for use
describe procedures to maintain hoses, tubing and fittings
describe types of faults identified by conducting visual inspections of hoses, tubing and fittings

Range of variables

A-2.05 Services bearings, bushings and seals

A-2.05 Services bearings, bushings and seals
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.05.01P select and use tools and equipment tools and equipment are selected and used according to application
A-2.05.02P perform sensory inspections of bearings, bushings, seals and shafts to identify faults sensory inspections of bearings, bushings, seals and shafts are performed and faults are identified and documented
A-2.05.03P lubricate bearings, bushings and seals bearings, bushings and seals are lubricated according to manufacturers’ specifications
A-2.05.04P install wear sleeves wear sleeves are installed according to application
A-2.05.05P replace bearings, bushings and seals bearings, bushings and seals are replaced according to manufacturers’ specifications
A-2.05.06P adjust bearings and bushings to allowable tolerance bearings and bushings are adjusted to allowable tolerance according to manufacturers’ specifications

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.05.01L demonstrate knowledge of bearings, bushings and seals, their characteristics, purposes and applications identify types of bearings, bushings and seals, and describe their characteristics, purposes and applications
A-2.05.02L demonstrate knowledge of servicing bearings, bushings and seals identify tools and equipment used to service bearings, bushings and seals, and describe their applications and procedures for use
describe procedures to service bearings, bushings and seals
describe types of faults identified by sensory inspections of bearings, bushings and seals

Range of variables

A-2.06 Uses fasteners, sealants, adhesives and gaskets

A-2.06 Uses fasteners, sealants, adhesives and gaskets
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.06.01P select sealing or gasket material sealing or gasket material is selected according to application
A-2.06.02P replace sealants, adhesives and gaskets sealants, adhesives and gaskets are replaced according to application
A-2.06.03P replace fasteners fasteners are replaced according to grade, thread pitch and size
A-2.06.04P construct gaskets gaskets are constructed
A-2.06.05P repair threads threads are repaired by actions
A-2.06.06P select and use tools and equipment tools and equipment are selected and used according to application

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.06.01L demonstrate knowledge of fasteners, sealants, adhesives and gaskets, their characteristics, purposes and applications identify types of fasteners, sealants, adhesives and gaskets, and describe their characteristics, purposes and applications
A-2.06.02L demonstrate knowledge of using fasteners, sealants, adhesives and gaskets identify tools and equipment used with fasteners, sealants, adhesives and gaskets and describe their applications and procedures for use
describe procedures for using fasteners, and applying sealants, adhesives and gaskets
describe torque methods and specifications of fasteners
identify anaerobic materials, and describe their characteristics, purposes and applications
A-2.06.03L demonstrate knowledge of regulatory requirements pertaining to adhesives and gaskets identify and interpret regulations and requirements pertaining to adhesives and gaskets

Range of variables

A-2.07 Cleans components

A-2.07 Cleans components
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.07.01P select and use cleaning tools cleaning tools are selected and used according to application
A-2.07.02P select cleaning method cleaning method is selected according to type and location of repair
A-2.07.03P select cleaning solution and solvents cleaning solution and solvents are selected according to task and application
A-2.07.04P verify area surrounding component is clean and clear of debris area surrounding component is clean and clear of debris before component removal
A-2.07.05P verify component has been cleaned component has been cleaned

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.07.01L demonstrate knowledge of cleaning tools, solutions and solvents, their characteristics, purposes and applications identify types of cleaning tools, solutions and solvents, and describe their characteristics, purposes and applications
A-2.07.02L demonstrate knowledge of cleaning methods used to clean components describe methods used for cleaning components
A-2.07.03L demonstrate knowledge of regulatory requirements pertaining to use and disposal of cleaning solution and solvents identify and interpret regulations pertaining to use and disposal of cleaning solution and solvents

Range of variables

A-2.08 Verifies equipment and component repairs

A-2.08 Verifies equipment and component repairs
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.08.01P select and use tools and equipment tools and equipment are selected and used according to application
A-2.08.02P verify repaired component operation repaired component is verified to be operational according to tests performed
A-2.08.03P verify dimensions and pressures dimensions and pressures are verified according to manufacturers’ specifications
A-2.08.04P perform sensory inspections to verify repair sensory inspections are performed to verify repair
A-2.08.05P verify equipment and attachment operation equipment and attachments are operated to verify operation according to application, environmental conditions and manufacturers’ specifications
A-2.08.06P interpret and document results of operational test results of operational test are interpreted to confirm repair is complete and are documented
A-2.08.07P advise operator of required follow-up procedures operator is advised of required follow-up procedures

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.08.01L demonstrate knowledge of verifying equipment and component repairs identify tools and equipment used to verify equipment and component repairs, and describe their applications and procedures for use
describe procedures for verifying equipment and component repairs
identify types of tests and sensory inspections performed on repaired components

Range of variables

A-2.09 Performs failure analysis

A-2.09 Performs failure analysis
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-2.09.01P consult customer to identify factors customer is consulted to identify factors
A-2.09.02P consult factory assistance factory assistance is consulted to isolate cause of failure
A-2.09.03P analyze systems systems are analyzed to isolate cause of failure
A-2.09.04P recommend repairs repairs are recommended according to causes (root, secondary) of failure

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-2.09.01L demonstrate knowledge of performing failure analysis describe procedures to perform failure analysis
identify factory assistance to be consulted to isolate cause of failure

Range of variables

Task A-3 Organizes work

Task descriptor

Agricultural equipment technicians use a variety of documents to plan and record their work.

A-3.01 Uses documentation

A-3.01 Uses documentation
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.01.01P read manuals in order to locate required information manuals are read in order to locate required information
A-3.01.02P use electronic devices to locate required information electronic devices are used to locate required information
A-3.01.03P interpret and apply technical information to situation technical information is interpreted and applied to situation
A-3.01.04P record service information service information is recorded according to original equipment manufacturer (OEM) requirements and company policies
A-3.01.05P record work-related information work-related information is recorded according to OEM requirements and company policies
A-3.01.06P complete safety-related documents safety-related documents are completed according to jurisdictional regulations, and company policies and procedures
A-3.01.07P report completion of documentation to management completion of documentation is reported to management according to company policies and procedures
A-3.01.08P follow confidentiality guidelines confidentiality guidelines are followed according to company policies and procedures

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.01.01L demonstrate knowledge of trade-related documentation and its use identify trade-related information, and describe their characteristics and applications
identify information required for service records and maintenance logs
identify safety-related documents, and describe their characteristics and applications
A-3.01.02L demonstrate knowledge of procedures to use and complete documentation describe procedures to complete documentation
A-3.01.03L demonstrate knowledge of confidentiality guidelines identify elements of confidentiality guidelines, and describe their characteristics and applications
A-3.01.04L demonstrate knowledge of regulatory requirements pertaining to use of documentation identify and interpret regulations pertaining to use of documentation

Range of variables

A-3.02 Plans daily tasks

A-3.02 Plans daily tasks
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-3.02.01P determine priorities of tasks priorities of tasks are determined according to factors
A-3.02.02P estimate repair times and finish dates repair times and finish dates are estimated
A-3.02.03P determine required materials and tools for diagnostics and repairs on service calls required materials and tools for diagnostics and repairs on service calls are determined
A-3.02.04P organize work and travel schedules work and travel schedules are organized

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-3.02.01L demonstrate knowledge of planning tasks describe sequence of work
determine work and travel schedules
describe importance of time management

Task A-4 Uses and maintains tools and equipment

Task descriptor

Agricultural equipment technicians must use tools and equipment to perform all tasks in their trade. Handling tools and equipment also includes maintenance.

A-4.01 Uses tools and equipment

A-4.01 Uses tools and equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.01.01P organize and store tools and equipment in designated areas tools and equipment are organized and stored in designated areas according to site plan and company policies
A-4.01.02P inspect, identify and repair or replace worn, damaged or faulty tools and equipment worn, damaged or faulty tools and equipment are repaired or replaced according to manufacturers’ specifications and company policies
A-4.01.03P report and dispose of worn, damaged and faulty tools and equipment worn, damaged and faulty tools and equipment are reported and disposed of according to company policies
A-4.01.04P sharpen tools and equipment accessories tools and equipment accessories are sharpened according to manufacturers’ specifications
A-4.01.05P calibrate measuring, testing and diagnostic tools and equipment measuring, testing and diagnostic tools and equipment are calibrated according to manufacturers’ specifications and are documented
A-4.01.06P transport welding and cutting equipment welding and cutting equipment is transported according to Transportation of Dangerous Goods (TDG) Act and jurisdictional regulations
A-4.01.07P lubricate and clean tools and equipment tools and equipment are lubricated and cleaned according to manufacturers’ specifications

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.01.01L demonstrate knowledge of tools and equipment, their accessories, characteristics, applications, maintenance and procedures for use identify types of tools and equipment, and their accessories, and describe their characteristics, applications, maintenance and procedures for use
identify criteria for replacement or repair of tools and equipment
describe procedures to lubricate and clean tools and equipment
describe procedures to sharpen tools and equipment accessories
identify hazards and describe safe work practices pertaining to tools and equipment and their accessories
A-4.01.02L demonstrate knowledge of measuring, testing and diagnostic tools and equipment, their characteristics, applications, maintenance and procedures for use identify types of measuring, testing and diagnostic tools and equipment, and describe their characteristics, applications, maintenance and procedures for use
describe procedures to calibrate measuring, testing and diagnostic tools and equipment
identify hazards and describe safe work practices pertaining to measuring, testing and diagnostic tools and equipment
A-4.01.03L demonstrate knowledge of welding and cutting equipment, their characteristics, applications, maintenance and procedures for use identify types of welding and cutting equipment, and describe their characteristics, applications, maintenance and procedures for use
describe procedures to transport welding and cutting equipment
identify hazards and describe safe work practices pertaining to welding and cutting equipment
A-4.01.04L demonstrate knowledge of certification requirements for use of welding and cutting equipment describe training and certification requirements for use of welding and cutting equipment
A-4.01.05L demonstrate knowledge of regulatory requirements pertaining to transport and storage of welding and cutting equipment identify and interpret regulations pertaining to transport and storage of welding and cutting equipment

Range of variables

A-4.02 Uses hoisting, lifting and securing equipment

A-4.02 Uses hoisting, lifting and securing equipment
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.02.01P select hoisting, lifting and securing equipment hoisting, lifting and securing equipment is selected according to application
A-4.02.02P interpret tags on equipment tags on equipment are interpreted to identify load limits
A-4.02.03P identify safe lifting locations or tag line points, and weight safe lifting locations or tag line points, and weight are identified according to manufacturers’ specifications
A-4.02.04P identify, report, document and dispose of worn, damaged and faulty hoisting, lifting and securing equipment worn, damaged and faulty hoisting, lifting and securing equipment is identified, reported, documented and disposed of according to jurisdictional regulations
A-4.02.05P identify potential hazards and implement measures to minimize risk potential hazards are identified and measures are implemented to minimize risk
A-4.02.06P operate hoisting, lifting and securing equipment hoisting, lifting and securing equipment is operated according to manufacturers’ specifications

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.02.01L demonstrate knowledge of hoisting, lifting and securing equipment, their characteristics, applications, limitations and maintenance identify types of hoisting, lifting and securing equipment, and components, and describe their characteristics, applications, limitations and maintenance
A-4.02.02L demonstrate knowledge of operating hoisting, lifting and securing equipment identify factors to consider when selecting hoisting, lifting and securing equipment
describe procedures to operate hoisting, lifting and securing equipment
identify potential hazards and describe safe work practices pertaining to operation of hoisting, lifting and securing equipment
A-4.02.03L demonstrate knowledge of certification requirements for operation of hoisting, lifting and securing equipment describe training and certification requirements for operation of hoisting, lifting and securing equipment
A-4.02.04L demonstrate knowledge of regulatory requirements pertaining to hoisting, lifting and securing equipment identify and interpret regulations pertaining to hoisting, lifting and securing equipment

Range of variables

A-4.03 Uses electronic devices and systems for diagnostics and programming

A-4.03 Uses electronic devices and systems for diagnostics and programming
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-4.03.01P use software applications software applications are used according to manufacturers’ recommendations
A-4.03.02P verify software version, download from manufacturer and upload to controllers software version is verified, downloaded from manufacturer and uploaded to controllers
A-4.03.03P select and use electronic devices electronic devices are selected and used according to application
A-4.03.04P download and document reports from equipment controller and forward to OEM or customer reports from equipment controller are downloaded and documented and forwarded to OEM or customer
A-4.03.05P monitor parameters parameters are monitored for operational status according to manufacturers’ specifications
A-4.03.06P interpret diagnostic results and reports diagnostic results and reports are interpreted to determine failure and required repair

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-4.03.01L demonstrate knowledge of using electronic devices for diagnostics and programming describe software applications used in diagnostics and programming
identify types of electronic devices used in diagnostics and programming, and describe their characteristics, applications and procedures for use
describe manufacturers’ programming and monitoring procedures
describe elements of diagnostic results and reports
A-4.03.02L demonstrate knowledge of certification requirements for use of electronic devices for diagnostics and programming describe training and certification requirements for use of electronic devices for diagnostics and programming

Range of variables

Task A-5 Uses communication and mentoring techniques

Task descriptor

Learning in the trades is done primarily in the workplace with tradespeople passing on their skills and knowledge to apprentices, as well as sharing knowledge among themselves. Apprenticeship is, and always has been about mentoring – learning workplace skills and passing them on. Because of the importance of this to the trade, this task covers the activities related to communication in the workplace and mentoring skills.

A-5.01 Uses communication techniques

A-5.01 Uses communication techniques
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-5.01.01P demonstrate communication practices with individuals or in a group instructions and messages are interpreted by all parties involved in communication
A-5.01.02P listen using active listening practices active listening practices are utilized
A-5.01.03P communicate clearly using correct industry terminology to ensure understanding understanding of message is confirmed by both parties
A-5.01.04P receive and respond to feedback on work completed or performed response to feedback indicates understanding and corrective measures are taken
A-5.01.05P receive and respond to instructions response to instructions indicates understanding
A-5.01.06P explain and provide feedback explanation and feedback is provided and task is carried out as directed
A-5.01.07P use questions to improve communication questions enhance understanding, on the job training and goal setting
A-5.01.08P participate in safety and information meetings meetings are attended, information is relayed to workforce, and is applied
A-5.01.09P send and receive electronic messages electronic messages are sent and received using professionalism, plain language and clear expressions according to company policies

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-5.01.01L demonstrate knowledge of trade terminology define terminology used in the trade
A-5.01.02L demonstrate knowledge of effective communication practices describe importance of using effective verbal and non-verbal communication with people in the workplace
identify sources of information to effectively communicate
identify communication and learning styles
describe effective listening and speaking skills
identify personal responsibilities and attitudes that contribute to on-the-job success
identify value of equity, diversity and inclusion in workplace
identify communication that constitutes bullying, harassment and discrimination
A-5.01.03L demonstrate knowledge of various communication styles for electronic messages identify communication styles appropriate to different systems and applications of electronic messages

Range of variables

A-5.02 Uses mentoring techniques

A-5.02 Uses mentoring techniques
NL NS PE NB QC ON MB SK AB BC NT YT NU
NV yes NV NV NV yes yes yes yes ND NV NV ND
Skills
Reference Code Performance Criteria Evidence of Attainment
A-5.02.01P identify and communicate learning objective and point of lesson apprentice or learner can explain objective and point of lesson
A-5.02.02P link lesson to other lessons and job lesson order and unplanned learning opportunities are defined
A-5.02.03P demonstrate performance of skill to an apprentice or learner steps required to demonstrate skill are performed
A-5.02.04P set up conditions required for an apprentice or learner to practice skill practice conditions are set up so that skill can be practiced safely by apprentice or learner
A-5.02.05P assess apprentice or learner’s ability to perform tasks with increasing independence performance of apprentice or learner improves with practice to point where skill can be done with little supervision
A-5.02.06P give supportive and corrective feedback apprentice or learner adopts best practice after having been given supportive or corrective feedback
A-5.02.07P support apprentices or learners in pursuing technical training opportunities technical training is completed within timeframe prescribed by apprenticeship authority
A-5.02.08P support anti-harassment in workplace workplace is harassment and discrimination-free
A-5.02.09P assess apprentice or learner suitability to trade during probationary period apprentice or learner is given feedback that helps them identify their own strengths and weaknesses and suitability for trade

Range of variables

Knowledge
Reference Code Learning Outcomes Learning Objectives
A-5.02.01L demonstrate knowledge of strategies for learning skills in workplace describe importance of individual experience
describe shared responsibilities for workplace learning
determine one’s own learning preferences and explain how these relate to learning new skills
describe importance of different types of skills in workplace
describe importance of essential skills in workplace
identify different learning styles
identify different learning needs and strategies to meet them
identify strategies to assist in learning a skill
A-5.02.02L demonstrate knowledge of strategies for teaching workplace skills identify different roles played by workplace mentor
describe teaching skills
explain importance of identifying point of a lesson
identify how to choose a good time to present lesson
explain importance of linking lessons
identify components of the skill (context)
describe considerations in setting up opportunities for skill practice
explain importance of providing feedback
identify techniques for giving effective feedback
describe a skills assessment
identify methods of assessing progress
explain how to adjust a lesson to different situations

Range of variables